Get matched with top floor sanding pros in Enumclaw, WA

"Excellent. Our home is in Olympia and Otto drove south to look at our project and provide a proposal. We have exotic wood floors that needed full sand down and small section needing repair. He researched the proper matching wood for the repair section and completed the project in three days, one day ahead of schedule. It looks fantastic! The cost was reasonable and the care they took to protect out home from dust and debris was impressive. We are selling this home and the wood floors now look very impressive. Should help us get top dollar in this market."

"The floors are beautiful! Staff was very friendly and efficient. We are very pleased with the results."

"Last October, just before the winter, I called Ari and Elijah for a quote, they provided me with estimate the next day and started work the following week. Working with them is a breeze and I love my new steel roof. Thank you"

"The floors look fabulous. They did a really good job. He is very responsible and responsive and got everything done on time at the price we had agreed on. These were hardwood floors that haven't been refinished in 70 years. He really brought them back to life."

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The work was done quickly and we were treated professionally. The provider seems to have a very deep breadth of knowledge about this work and educated us along the way. We were ecstatic about the relationship and his can-do attitude (finding the same size wood/type was a chore).

The initial work looked spectacular -- dare I say perfect? And had I given this review immediately afterward, would have rated it as high as possible. However, spaces began to appear between the slats of the wood. This is most likely due to the wood not being fully dry before installation and it shrinking a bit -- something he specifically called out as a precaution he takes.

At the end of the day the floor does not look very good because of the little gaps here and there, even to a casual observer.

We had another company replace some wood in our downstairs as part of an insurance claim (flooding), which required new wood and refinishing the entire floor. After 3 years there is not the slightest hint of a gap between those boards. So in comparison, the work done via this Angie's List deal was pretty sub-par.

Why do I grade this Fair/3 stars? Because of everything else that went into getting the work done. I have a feeling this was a fluke -- that the wood was more moist than is normal -- and that even waiting the extra time we did for it to dry wasn't enough.

In fact, I called him back to do more work but found he had moved south so wasn't available...

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"The installation was done very well.  The crew took their time and made sure everything was done right.  It looks excellent and meets the flooring int he adjoining rooms perfectly.  The price was very good.
The initial communication was a little unusual.  We communicated solely through Angie's List email even though I provided my personal phone number and email.  It was just new for me to communicate that way.  It worked out fine and everything was done to our satisfaction.


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"Installers were very hardworking and the floors turned out great. Modern flooring staff was available via phone and text to facilitate communication with installers. Very happy with floors."

"New Floors USA did an excellent job on my floors! It was a big job, they were professional and polite throughout. They were also very accommodating, and went out of their way to make sure I was satisfied. The work is outstanding and the floor is beautiful."

"We worked with Ali (sales manager) and Tony (project manager), who took the time to design a project that made sense for our property and our budget, made a number of suggestions and recommendations and were never pushy or tried to "sell" us on something. The crew really went above and beyond to provide top quality workmanship and overall we were in very good hands. Highly recommended!"

"I purchased the floor rejuvenation package, which was a great deal, and called to have them come out and look at the floor.  I had a few trouble spots and when i called David memtioned that they would want to see those and assess them.  They discussed my options as my floor was pretty bad and they called me the next day with the quote to finish the floor.  They came on the scheduled day and began their work.  My floors look so much better.  Because they were pretty bad I didn't really expect much.  They had cleaned up almost all of the spots.  There were a couple that were there before I had the house.  Now the floor looks beautiful and matches my ceiling.  I am so glad they took my floors on and I would recommend them again.  They were great and they were honest with me which goes a long way!  Also for the job they took on I feel their pricing was very fair and I would have them come out again."