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The Hardwood Pro
Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,
About us
Family owned hardwood flooring business. I got an early start in this trade back in the mid 1990's when my Mom was the manager of a hardwood shop in Florida. I went to college and graduated in 2004, started my own company here in Washington in 2007, and even though the economy has had it's ups and downs we have done well because we truly go above and beyond for our customers! We offer great prices, and the great thing about our reviews is that you can accept a great price and still be assured of high quality. We have a great reputation, and we specialize in residential work so we are all friendly, positive and easy to work with!
Business highlights
18 years of experience
Services we offer
Installation of pretty much any type of new hardwood flooring, and sand and refinish existing wood stairs. We can repair water damage, bamboo, pet stains etc and pretty much anything you would associate with the process of hardwood flooring work., prefinished wood, unfinished hardwood. I also offer onsite sanding and finishing of existing hardwood floors. We do install new wood stairs
Amenities
Free Estimates
Yes
Reviews
4.858 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 3% | ||
| 2% | ||
| 2% |
Showing 1-25 of 58 reviews
Richard P.
May 2015
The work was done quickly and we were treated professionally. The provider seems to have a very deep breadth of knowledge about this work and educated us along the way. We were ecstatic about the relationship and his can-do attitude (finding the same size wood/type was a chore).
The initial work looked spectacular -- dare I say perfect? And had I given this review immediately afterward, would have rated it as high as possible. However, spaces began to appear between the slats of the wood. This is most likely due to the wood not being fully dry before installation and it shrinking a bit -- something he specifically called out as a precaution he takes.
At the end of the day the floor does not look very good because of the little gaps here and there, even to a casual observer.
We had another company replace some wood in our downstairs as part of an insurance claim (flooding), which required new wood and refinishing the entire floor. After 3 years there is not the slightest hint of a gap between those boards. So in comparison, the work done via this Angie's List deal was pretty sub-par.
Why do I grade this Fair/3 stars? Because of everything else that went into getting the work done. I have a feeling this was a fluke -- that the wood was more moist than is normal -- and that even waiting the extra time we did for it to dry wasn't enough.
In fact, I called him back to do more work but found he had moved south so wasn't available...
Response from The Hardwood Pro
"My company "The Hardwood Pro" has been shut down for about a year now, we have pursued another industry and shut down the business on good terms with our workers and clients. If I had chosen to continue to run 'The Hardwood Pro" I would be pretty upset with this review. We did a good job, took every precaution, followed all the rules regarding acclimation moisture barriers and did everything possible from the labor point of view to insure a quality job and a stable environment for the flooring. The reality is that wood is a natural product that moves with time and moisture, there is nothing that an installer can do that would guarantee a wood floor will not form small gaps over long periods of time. The customer seems to remember us going through all the steps including acclimation, proper moisture barrier etc. Wood floors move over time, it is natural and normal and has nothing to do with the quality of our labor. Our work was nearly flawless we followed ALL nationally accepted guidelines for our work and we did a really good job. When reviewing a company please consider the weight of that review and how negatively that could impact a small business."
Christine S.
Dec 2014
I used them to repair the floor. It looked okay when he left, but now the issues are back. He was really nice, though. I would give him another chance. I was glad he came out since it was a small area.
Leigh S.
Jun 2014
I am very happy with the results. Will and his crew showed up when they said they would and did a very nice job of keeping my house clean during the process. They are very detail oriented and I was extremely pleased with the quality of their work.
Linda F.
Apr 2014
Will has relocated to the Portland area and was kind enough to honor his commitment to us by staying in the Tacoma area just to do our project even though his family had already moved. Our repaired stairs and floors are gorgeous and I am so thankful I chose him to do this project. The previous contractor had left us in a terrible mess and Will fixed it all even documenting for us (including pictures) all that he had to correct and why. We wish him the best of luck with his new life in Oregon. I am sure he will succeed in anything he chooses to take on.
Response from The Hardwood Pro
"Thank you so much for taking the time to write us a review of our last hardwood project in the Puget Sound area. We have indeed moved down to the Portland, OR area pursuing a career in a different field. Thank you to everyone in the Angie's List community that has supported The Hardwood Pro (and family) these last 4 years!"
Tom O.
Jan 2014
Excellent job!
Response from The Hardwood Pro
"Thank you so much for the review! I feel like we had a great year last year, and this year is off to a good start as well. It was a pretty good sized project, all new Solid White Oak flooring, with an impressive set of stairs near the front entry. The floors and stairs came out fantastic. The customer was really a pleasure to work with and lived in the upstairs of the home while we did the downstairs and stairs. So we interacted pretty much every day and myself and my crew had a great time working with them. Enjoy the floors!"
Richard B.
Jan 2014
We live on Vashon, and it's not easy to get to get contractors to quote, especially during their busy season. Unlike many other hardwood contractors that apparently were too busy to return my call, Will was honest with me from the beginning. They were also very busy during the fall, but Will told me if we were prepared to wait until things slowed down, he would help us. He contacted me early January and came over to to Vashon to inspect and quote. I accepted the quote and the job was scheduled. The refinishing took 5 days. Will, Robert and Chandler were professional, arrived on-time every day, neat and meticulous.
Note: I cannot comment about the cost, because it is my policy not to call contractors twice. I consider it to be inexcusable when contractors are "too busy" to return your call.
Note: I cannot comment about the cost, because it is my policy not to call contractors twice. I consider it to be inexcusable when contractors are "too busy" to return your call.
Response from The Hardwood Pro
"Thank you for reviewing our service! It was actually really nice working out on Vashon Island and I'm really happy that this project worked out. It was our busy season when we first got the call (I always try to at least return call even if we are booked up a bit) and as it was out of our normal work area I had said that I wasn't sure if we were the right company to do the job. The customer seemed like a really nice person to work with and wasn't in a big hurry so he offered to wait till the slower season. It ended up working out really well. The project was more difficult than normal as the flooring was wide plank Fir flooring that was 'top nailed' with large nails leaving rows of nail holes and gaps between the large planks. Luckily I have seen this type of flooring from when I lived in Florida pine floors like this are fairly common. We were able to match the plank flooring and replaced some large damaged areas and blended them in seamlessly with the original. We applied a light stain to mimic the aged pine look and it came out great. The customer was really easy to work with and we communicated very well throughout the project. They were staying in the upstairs of the home while we worked on the main floor. Thanks again for the work, enjoy the floors!"
Charles W.
Jan 2014
The original request for quote was answered promptly, the owner came to our home, made the necessary measurements and got job details. We told him the type of flooring we wanted, he recommended a source to us, and were able to find what we were looking for, took samples home, selected our type,and spec. We called the owner back, he priced out the material for the job and promptly sent us a proposal. From previous calculations, his pricing seemed very fair. We agreed to terms, and he gave us a tentative schedule. He was unable to make that schedule, and a few days later gave us a firm date.
The owner and his installer, Robert Banner, showed up promptly at the appointed time, 8:00 AM, and immediately set up for the job. The owner said the job should be completed in one day.
Soon after, the owner left, and Robert went to work. I have never seen a more expert technician, who worked steadily and did and outstanding job with the installation. The floor is truly beautiful, and we could not have asked for a more professional installation. After the job was complete, Robert made a detailed clean up, and left everything very probably cleaner than it was before hestarted the job. The job was complete by 5:00PM. I would recommend The Hardwood Pro for any hardwood flooring work you might have. And a special kudo to Robert Banner, the technician on this job.
Charles Wheeler
The owner and his installer, Robert Banner, showed up promptly at the appointed time, 8:00 AM, and immediately set up for the job. The owner said the job should be completed in one day.
Soon after, the owner left, and Robert went to work. I have never seen a more expert technician, who worked steadily and did and outstanding job with the installation. The floor is truly beautiful, and we could not have asked for a more professional installation. After the job was complete, Robert made a detailed clean up, and left everything very probably cleaner than it was before hestarted the job. The job was complete by 5:00PM. I would recommend The Hardwood Pro for any hardwood flooring work you might have. And a special kudo to Robert Banner, the technician on this job.
Charles Wheeler
Response from The Hardwood Pro
"Thank you so much for taking the time to write such a detailed review! This client was very easy to work with and we had great communication from the start. The material the homeowner chose was not in stock so we had to wait a week for the materials to arrive which is why our original install date had to be pushed back. The project went very smoothly, I was there in the morning to help Robert get started and move the fridge. Once he was good to go I left him to work on installing the flooring. Robert did a great job and called me around 2pm to say that he was ready for me to help him get the fridge back in place and so I helped Robert put on all the finishing touches. I don't think the project could have been done much smoother or more efficiently. I am particularly happy to see Robert mentioned in this review (and he has been mentioned in others) because one of the biggest selling points of my service as a small business is that if you hire us you know who is working in your home. It's just me and Robert, and 1 part time worker, so it's a small tight knit crew. We work very well together and we are the kind of workers that people enjoy having work in their home. I regularly get great feedback that whether I'm on the jobsite or not my crew is friendly, polite, and doing their best work. Thanks again for the work, enjoy the floors!"
Chance D.
Dec 2013
We had a bad housesitter for a holiday, with the end result being our dog had marked some spots in our kitchen - spots that turned black, ruining the boards. We originally went with these guys because they had an Angie's List deal going ($199 for $500 worth of hardwood work). Going forward, I would use them whether or not there is a deal to be had. The estimate was spot-on, the work was flawlessly done, the gentlemen they sent out to do the work was courteous and efficient, and the entire transaction went very smoothly. The only complaint I could proffer is the gentleman did show up about 20 minutes late, but in the contractor world, that's oftentimes considered an hour early.
Response from The Hardwood Pro
"Thanks for taking the time to review our work! It wasn't a huge project, but the repairs were actually pretty difficult as we were sanding only a few spots that had the discoloration, not the whole area. So blending in those sanding spots and matching the color of the existing floors was pretty difficult. The effort paid off though, as we were able to blend in the spots very well and it looked great when we were done. Thanks again for choosing us for the work!"
Fenton E.
Nov 2013
We hired will to refinish Kitchen,Hall and family room upstairs replacing linolum in kitchen to match existing hardwood. will seemed like a great guy and most of the work was done very well with the exception of one critical error. wills crew did not clean thouroughly after sanding and a large amount of sanding dust was blown out of the registers and onto the finish. we cleaned a couple of shovel fulls of material from registers and underneath the fridge. there was also a lot of mess made on the stairs with stain/poly dripped onto carpeting on the floor below.This would have been avoided had the stair treads been removed and finished loose as discussed and priced prior work begining.
Response from The Hardwood Pro
"I have to say that I am both surprised and disappointed to see such low marks for our work. Leaving attractive floors and happy customers is what keeps us working and so we take ALL customer feedback to heart whether it is positive or negative. As is our normal process I met with this client and his wife upon completion of the floor work. We met and looked over the completed work, they were happy with the floors and I was paid in full for our work. At that time the customer was not upset and I would have thought we would get a good review. There was an issue with some dust particles in the finish, but we were using a high gloss finish which can show particles that are not normally visible, and I did inform the customer of that as a known problem with high gloss oil based finish (this is not the finish we normally use). The wife in particular was thrilled with the floors and mentioned over and over how happy she was with our work. It’s hard to look at a D grade on a project that passed inspection with what seemed to be a happy customer. There was a mistake when I did the final coat of finish on the stair treads some of the finish dripped down the wall below the stairs overnight. When I coated the stairs I checked for drips along the nosing as I went, but as the finish takes a long time to dry, over the course of hours after I left some finish dripped to the wall below. The next day I cleaned up all of the finish that had dripped as it hadn’t fully hardened and came off the wall. It was all cleaned up and taken care of. We normally sand stairs in place. Taking the stairs off and sanding and finishing them elsewhere was not a service I offered or agreed to prior to work starting. The customer was there each day so they knew we were sanding the stairs in place during the process. When I cleaned up the finish they did not seem upset about it at all. If a mistake happens we are always willing to clean it up and fix it, which is what we did in this case. We have many reviews of our service that mention the amount of work we put into containing our sanding dust and jobsite cleanup at the end of our process. The sanding dust is something we take into account on every project and when I was there doing the inspection I thought we had done a good cleanup. When I meet with a client for an inspection I check the jobsite cleanliness as well as the quality of our flooring work. Dust containment, collection, and cleanup is an important part of our service. We specialize in working in homes where people are already living in the home, so we never want to dust out someone's home. I have discussed this review with my crew and it is definitely a strong reminder for us to watch every detail, check every vent, and to make sure to do the dust cleanup behind the fridge before moving the fridge back into place. Our projects have consistently been going very well, we don’t typically have any issues like this. We take pride in our work and if there is something that needs fixed we are 100% committed to getting it done right. We regularly get really good feedback from our customers and I hope that our future potential customers will give us the chance to earn some more great reviews."
Will P.
Oct 2013
Will and his crew did a great job. They were all very professional. He was also able to grt my job in earlier than expected. they even came in on the weekend to finish the job early so the floors would be ready for the movers. The floors look great.
Response from The Hardwood Pro
"Thank you for the great review! Yeah it really worked out well, with this project fitting in on a week that another project had rescheduled on us. We applied a dark and rich brown stain on the floors and it just came out gorgeous. There were many of areas that needed patches and repairs where we took out the old boards and some tile areas and we were able to blend the new wood in with the old seamlessly. I was just super happy with the performance of the crew and the end result. Thanks again for choosing us for the work and enjoy the floors!"
Peggy M.
Sep 2013
Will and his crew were amazing! They were punctual, professional and very easy to work with. If I had any questions, I could reach Will fairly easily. But one of the really great things that I liked about this company (as compared to the last company that we hired for this job), is, they were meticulous about covering everything with plastic and taping off the house to keep dust to a minimum. So instead of having to clean everything when they were done - I was just able to put everything back into place. Done and Done!! Hiring this company made having the floors done a pretty painless experience and my beautiful floors look brand new . . . Just in time for the holidays!!
Response from The Hardwood Pro
"Thank you so much for taking the time to write a review! Our goal is always to make the process as easy on the customer as possible. With refinishing the dust can be a pain if not properly controlled and that is something we take alot of time and effort to get right. I couldn't have been happier with how the floors came out, we took some 20 year old floors and made them look like a brand new floor. It was a pleasure working with you guys!"
Linda F.
Jul 2013
Will and his crew showed up promptly every day and got right to work. Any email or phone call I placed to Will was promptly and cheerfully answered. It shows in their product that they enjoy and take pride in what they do. It was a pleasure to do business with him. And I LOVE my new floors.
Response from The Hardwood Pro
"Thank you so much for taking the time to write a review of our service! It was a good sized project and it all went very smoothly from start to finish. The customer was staying in the home during the work, and one of the good things about our service is that is fairly common for us so we are used to making sure to be accommodating to make the process as easy as possible on the customer. It was great working with you guys, and thank you again for taking the time to write us a review."
William M.
Jun 2013
Will ( the owner) is very easy to work with & Robert (Foreman/manager) is extremely knowledgable and professional.
Response from The Hardwood Pro
"Thank you for taking the time to review our service! It was a pleasure working with you guys and of course we always love local work here in Tacoma :) Enjoy the floors!!"
Warren F.
Mar 2013
From our initial contact, Will was prompt, professional and friendly. Our estimate was detailed and clear. When we hired the Hardwood Professionals we were glad to see that Will's happy and friendly attitude was mutually shared by the entire crew. While the work was great, it was a delight to share our home with such nice guys. They even sang. The crew worked long hours and finished the job on time. We are extremely happy with the results.
Response from The Hardwood Pro
"Thank you for the great review! It was a pleasure working in your home, and I'm really happy with how well the project went. The crew and I are all thankful for the steady work from the Angie's List community, so its hard not to be happy to be working :-) Thank you again for choosing us for the work, enjoy the floors."
Chris A.
Mar 2013
Vlad was awesome. He came and wrote up the estimate. He had the new wood delivered a week early to climatize to the house. He completed the job in less than a day.
When we were ready for finishing, he sanded and got the first coat on in 1 day, put on the 2nd coat the next afternoon and we were back in at the end of the third day. BEAUTIFUL!
People are unable to tell where any of the new stuff is; it ALL looks new!
When we were ready for finishing, he sanded and got the first coat on in 1 day, put on the 2nd coat the next afternoon and we were back in at the end of the third day. BEAUTIFUL!
People are unable to tell where any of the new stuff is; it ALL looks new!
Response from The Hardwood Pro
"Thank you for the review!"
Matt J.
Mar 2013
Once again Will and Robert were great to work with. Perfect job, couldnt be happier.
Response from The Hardwood Pro
"Great working with you again! Thank you for taking the time to get a review up for us. It is always rewarding starting with an old floor that's looking pretty beat, and then a couple days later it's looking like new again! Best of luck on a quick sale of the home."
Fred W.
Jan 2013
There was a delay in starting the work due to an illness. The work was rescheduled and was completed in four days. I added on some new floor vents and an extra coat of finish. The floors look perfect, and they took care not to spread any sawdust into adjacent rooms. I was delighted with the whole job! The employees are also very pleasant and approachable.
Response from The Hardwood Pro
"Thank you for taking the time to write a review of our service! It was a pleasure working with you. I was very happy with the outcome of the floors. Its always rewarding to get an older floor looking like brand new again. Thank you again for choosing us for the work!"
Anna J.
Dec 2012
Will was the best price, but more important they were the best quality. I got 6 bids on my flooring. Will was the only one who offered to change my metal air vents into inset wood vents that blend into the floor. I have a vent in the hallway that was an eye soar because the poor placement. It was like the first thing you would notice. Now with the inset wood vent you don't see it. My neighbor also got 2 bids, one from Will and someone else. Will uses nontoxic product. They did a great job taping off rooms to prevent dust from sanding getting everywhere. I was happy to be able to see on my floor different stains. If the sample weren't quit the correct color, they would get another color and place a sample on the floor. It made me very confident in my stain choice and couldn't be happier.
Will and he guys are busy, but the are worth the wait. There has to be a reason he is busy and had to wait 2 weeks before he could get to my floors, compared to one person who bid on my floors who kept bugging me and stating he could start right away.
My parents had there floors refinished 10 years ago and stated Will did a better job. I cant seem to say enough, other then give him a chance you won't be disappointed by the price and GREAT quality work.
Will and he guys are busy, but the are worth the wait. There has to be a reason he is busy and had to wait 2 weeks before he could get to my floors, compared to one person who bid on my floors who kept bugging me and stating he could start right away.
My parents had there floors refinished 10 years ago and stated Will did a better job. I cant seem to say enough, other then give him a chance you won't be disappointed by the price and GREAT quality work.
Response from The Hardwood Pro
"Thank you so much for the great review! I was really happy with how great the floors turned out, and I think the dark stain color went great with the home. We have been staying busy and over the last few months we've been staying booked 3-4 weeks in advance thanks to the wonderful Angie's List community! So it is a little bit more of a wait than some other companies, but the quality is well worth it!"
Camille F.
Dec 2012
They did a great job. My only complaint was that they did the wood cutting in the house. But the quality was great. I may use them in the future.
Response from The Hardwood Pro
"Thank you for buying one of our coupons and writing a review of our service! Weather permitting we do prefer to do our cutting outside, or if there is an area like a garage that we can do the cutting we are happy to accommodate that. We would love to work with you again if you are in need of any work down the road. Thanks again for choosing us for the work."
Stephanie F.
Dec 2012
They came to see what needed to be done. They told me about the company and what they would be doing in what order. Gave me a verbal estimate of costs and time involved. had them come about a month later because that was when I was available. They were available sooner. We agreed on a date. Two weeks later we had to push the start date back by a day. NO PROBLEM. On the appointed date, they arrived 10 min early....all smiles. They removed baseboards, moved all furniture out to garage. And covered the cupboards and blocked off upstairs to minimize dust. The next day they arrived and began the work. My surface area was large so it took them about 5 days to complete. We did not have to move out, but of course couldn't really use kitchen as the surfaces were covered.. we were able to get to refrigerator thru a little access port that we made and they repaired. After job B was done, they put furniture back in place, cleaned up after themselves and put baseboards back. We got extensive instruction on how to care for our beautiful floors and what products to use.
Response from The Hardwood Pro
"Great to see a review from you! We have another project coming up in the same area and so I was thinking about you and your project the other day. I was really happy with your stain color choice for the floors. Refinishing a large portion of the home can always be a bit of a pain especially losing easy access to the kitchen, but this customer was a trooper and her great positive vibe made it easy to go to work and do our best, Thank you again for choosing us for the work!"
Matt J.
Nov 2012
Will was the first person I called when looking for a flooring guy. When I mentioned had found him on Angieslist he immediately offered me the special pricing only available to Angieslist members. His crew showed up on time and ready to work. They completed the work in two days and it looks great. They cleaned up as they went, answered all my questions and were a pleasure to have in my home. These guys are true professionals!
Response from The Hardwood Pro
"Thank you for taking the time to review our service! It was great working with you. I love Hickory floors, Hickory is a little more difficult to work with than some other types of wood. It was definitely worth the extra effort, the floor turned out great. I hope the new floors help sell the home! Thanks again for choosing us for the work :)"
THOMAS O.
Nov 2012
Will came over and told us our options as to types of finishes, made measurements and left. Next day he sent a bid for our choice of three coats of waterbased finish, no stain. He said the job could take three days depending on weather for drying. We set a date at which time two of his men arrived and set to work. They covered all openings with plastic which kept the dust confined to the familyroom. There was some dust on the walls after they finished but not bad. Next day Will arrived and applied the last coat himself. I removed and replaced the baseboards and moved the furniture. I'll have them back if we do more floors. The floor really looks nice.
Response from The Hardwood Pro
"Thank you for taking the time to review our service! It was a pleasure working in your home. I am really happy that we were able to get the floors looking like new again. I apologize if some of the dust on the walls got missed on this project, normally we are able to get it all with our cleanup process. I will make sure the crew knows as well to make sure we are as thorough as possible with our clean up after sanding. Thank you again for the work, and enjoy the floors!"
Eric M.
Oct 2012
We use Hardwood Pro for all of our floor refinishing needs in our apartment buildings. Top notch service, quality, and prices that can’t be beat. This is my second review on Hardwood Pro - the difference between this time and the last review was the lead guy on the job. Last time Will the owner was the lead guy and we got outstanding service. This time Robert was the lead guy and we got exactly the same kind of service as we got from Will. I think that merits a second review. When an employee gives you the same outstanding service you got from the owner - that says something about the depth of expertise in Hardwood Pro's people. He went way above and beyond to make sure that the floors were smooth and ready to go for the incoming tenant.
Response from The Hardwood Pro
"Thank you for the second review! It's always a pleasure working with you guys at the apartments. I am really happy to hear the feedback on my workers, any time I can't be on the jobsite I expect my crew to provide the same top notch quality and service. Thank you for the work!"
Ilene S.
Oct 2012
They installed hard woodfloors. They did an overall good job!
Response from The Hardwood Pro
"Thank you for buying one of our coupons and writing a review of our work! The floors came out looking great and it was a pleasure working in your home."
Kevin L.
Sep 2012
Wonderful people, amazing work!
Will and his crew completed the work in 2 phases, the first phase in Jan and the second phase in July, due to some remodeling work at my house in between. He was very flexible, very responsive, and tried hard to accommodate my schedule and needs. For example, he managed to come out in May with a short notice to install the subfloor and hardwood in my powder room so that my remodeling contractor could install the vanities. Another example was that at the end of the job, he was happy to cut and install some baseboards at a very reasonable hourly rate.
Will has an amazing team, including Rob, Michael, Miky, and Will himself. They did fantastic work installing new hardwood boards and refinishing existing flooring with 3 coats while taking great effort protecting walls and stair rails. They helped us choose the floor color. They were meticulous -- when I was going to mention that the master closet floor was about half an inch lower than the master bath floor, they had already put a transition wood piece in place. They appeared to love the work -- I heard them singing quite a few times.:-) The finished floor looked great and we will surely enjoy it for many years to come.
Will I hire Will?s company again for future hardwood flooring work? Yes. In fact, my original phase 2 scope did not include the 2 rooms upstairs. When I planned to add these 2 rooms, I just talked to Will and didn?t even bother to get more bids. Their high quality work and customer focus made the decision so much easier.
Will and his crew completed the work in 2 phases, the first phase in Jan and the second phase in July, due to some remodeling work at my house in between. He was very flexible, very responsive, and tried hard to accommodate my schedule and needs. For example, he managed to come out in May with a short notice to install the subfloor and hardwood in my powder room so that my remodeling contractor could install the vanities. Another example was that at the end of the job, he was happy to cut and install some baseboards at a very reasonable hourly rate.
Will has an amazing team, including Rob, Michael, Miky, and Will himself. They did fantastic work installing new hardwood boards and refinishing existing flooring with 3 coats while taking great effort protecting walls and stair rails. They helped us choose the floor color. They were meticulous -- when I was going to mention that the master closet floor was about half an inch lower than the master bath floor, they had already put a transition wood piece in place. They appeared to love the work -- I heard them singing quite a few times.:-) The finished floor looked great and we will surely enjoy it for many years to come.
Will I hire Will?s company again for future hardwood flooring work? Yes. In fact, my original phase 2 scope did not include the 2 rooms upstairs. When I planned to add these 2 rooms, I just talked to Will and didn?t even bother to get more bids. Their high quality work and customer focus made the decision so much easier.
Response from The Hardwood Pro
"Thank you for taking the time to review our service! It was great working with you and I'm happy we were able to get those floors looking so good! This was a large project and really showcased our ability to match existing wood, dark stain, and baseboard/trim work. Thanks again for choosing us for the work!"
Licensing
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FAQ
The Hardwood Pro is currently rated 4.8 overall out of 5.
Yes, The Hardwood Pro offers free project estimates.
No, The Hardwood Pro does not offer eco-friendly accreditations.
No, The Hardwood Pro does not offer a senior discount.
No, The Hardwood Pro does not offer emergency services.
No, The Hardwood Pro does not offer warranties.