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"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"Gilma does a fantastic job cleaning my apartment. She always leaves it spotless. Plus she's been super flexible working around my schedule."

"Working with usa marble & granite was a breeze. I came in looking to replace my 17 year old kitchen countertops with a specific budget in mind & had a very limited budget. Without any hesitation Frank at the showroom showed me all the available options for my budget including their wide variety of remnant selection as well. After my order, within a week the old countertops were removed and the new ones were installed. I am very satisfied in every aspect from their lovely people, speed, and quality of workmanship. I would recommend them to anyone looking to replace their countertops."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"David repaired our granite countertop that had cracked due to oxidation of the steel support rod. He responded right away to all of our phone calls and texts and got us scheduled for repair quickly. He was prompt, reliable and worked very diligently. This was an all day repair job. He really takes pride in his work. We are pleased with his work and will be utilizing his company again. Great service!"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."

"Everyone who had been out has been excellent"

"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"