Get matched with top sump pump installation pros in Merrifield, VA

"We had an emergency water leak in the basement on a recent Sunday morning. Mayco came out in about an hour and fixed the leak. The plumber was very professional and did a great job."

"I forgot to do this review but am glad I did because I am two years out having waterproofing services by this company. The drain and sump pump recommended by Robert Ellis is absolutely worth it. I no longer am anxious about weather forecasts because of the work done. Robert evaluated my home, gave me options and soft recommendations then allowed me space to make the best long term decision. Completely satisfied and would recommend."

"They had to replace the sump pump for the basement bathroom. The service and work were great, and the system works better than the original. I appreciate that they are very conscious about social distancing."

"My sump pump was starting to fail. Shane was able to confirm the problem and replace the sump pump. From initial call to replacement was one day. Excellent service! After work was complete, everything was cleaned up. Overall, professional service and efficient billing/invoicing/etc. I highly recommend DB. This is the second time I have used DB and both times have been great."

"The technicians were friendly and knowledgeable. The end product was excellent. The office was professional (mostly). The price seemed fair, but I would venture a guess that I could find cheaper, but I wanted a quality installation. I can confirm I found competition that was much more expensive. The only issue I had was scheduling both the quote and the work. In this case we needed both an electrician and plumbers complicating the situation. We scheduled both disciplines to quote on the same day. The electrician missed the window and had to come the next day. For the work to be performed, we again scheduled for a single day process but due to illness apparently had to reschedule for the following day. At that point, I complained to the office due to the inconvenience of taking 4 days out of the office for a 2 day job, looking for a little price reduction. The office manager I spoke to was more interested in defending their position than seeing my side. In the end he granted me a $50 online coupon, reduction yes, but I'm not sure why I wouldn't have been entitled to that regardless. Honestly, in the end I was happy and would hire again due to the quality of work, reasonable price and professionalism in general. They would have received high marks across the board if it wasn't for the scheduling issues. I hope that was just bad coincidence."

"Fine. I could’n get the old parts out which is why I called in a professional. They gave me a flat rate for the install in advance and that is what the job cost."

"Friendly people from estimation through installation. Everyone was very thorough, especially during the initial energy audit, and the work was completed in a timely manner."

"Professional and quality work. Great communication from team, (Steve, Tryone, Deownte, Daniel, and John). Work started and completed on time. Would recommend to anyone for basement waterproofing/sump pump installation. Thanks JES."

"Replaced a well pump, pressure tank and switch. John Dexter was prompt in response and the installation was completed within a couple of days. The young man that completed the installation was very polite and did a great job. Had an issue with a slight leak on one of the tank fittings which did take two return trips to solve the issue which was nothing more than a lack of silicone grease on the o-rings. Two days later we detected a very bad taste in the water. Called Dexter to tell of the issue. John did not seem to concerned and ask me to email him what I was experiencing so he could forward to his water people. The taste and smell were very bad and the water could not be drank. Dexter's shop is literally a mile from my house. I think it would have been prudent for him to swing by and see the issue for himself. I decided after a few days of not hearing from Dexter, to contact someone else to solve the issue. While Dexter Well and Plumbing is fast to respond to the initial problem, they seem less concerned if there are issues after the fact."

"I went online with Angi and within minutes was contacted. TQ came over immediately and fixed our backed up drain. His cost was very reasonable and he was very good about explaining the process and then getting it done."