DB's Plumbing & Drain

I recently bought a house that came with TWO constantly running toilets. I called DB's and they made scheduling an appointment quick and easy. Their appointment times were very flexible, which I appreciated. Shane was amazing! He explained what the issue was in easy to understand language and provided me different options. I never felt pressured to choose the most expensive option. The repairs were done quickly, with Shane keeping me updated every step of the way. He was extremely knowledgeable and professional. He even patiently answered all of my non toilet-related plumbing questions. I am relieved to not have two toilets running all day and night and the service came with a warranty in case I run in to any problems. I loved working with this company every step of the way. Everyone I interacted with provided top notch customer service. This is now my go-to company for any plumbing needs, and I'm recommending them to all of my friends and family.

It went really well, plus he looked at some other items and recommended I keep an eye on them and offered some practical advice. Would use again.

Fine. I had no issues. They got out to the house very quickly, within several hours of request, they were quick with no added charges or time, and the estimates that were requested (replacement of water heater) were explained thoroughly.

Chris, a plumber, was professional, timely, knowledgeable and explained every step of the process well before he started working on it. There were some challenges with replacing my sum pump, but Chris found the way to resolve them even though it took him longer than expected.

VERY HIGHLY RECOMMEND this company. I don't normally write reviews, but the service we were provided through this company with Wyatt was so exceptional that I am writing this one. The receptionist was courteous, quick to understand our needs and to send someone out (Wyatt B) to work them. We were given a time-frame for his arrival, his name, and a text message with photo id 10 minutes before his arrival. He was on time, did a thorough inspection of our areas of concern, was curteous, professional, knowledgeable, and suggested several courses of action. There was no pressure to choose a particular course of action, just knowledgeable input, and questions and responses were given serious consideration. With the help of his apprentice, Milton, Wyatt was able to remove our old water heater (with great care and no damage at all to our stairs or walls), obtain and install our new one, all in one day. He carefully explained how to operate the new one, and what we need to do to maintain it. The faucets were inspected and fixed (bathroom) and our new kitchen faucet installed. All this in one day! They were careful to clean up what little mess the job made. We called with a question 4 days after the job was completed, and got a very quick response. Cannot say enough about the integrity, quality, and honesty of this worker and I think I can rightly say from his remarks, this company. Highly recommend and we will definitely use this company for any future plumbing needs. The price was in normal limits.

“This Company does not stand by their sewer line cleaning service. They cleaned our line and 3 days later it was clogged. Never dealt with a Plumbing company like this in our 30 year in business.”

My shower faucet was running constantly and I called many companies but no one was available on the same day except DB plumbing. Aaron was very professional. Their customer service is very good too. The price was little too high, so end up not working with them at this time. But in the future, if we need any plumbing work, we will definitely keep them in mind. Thanks Aaron!

I called half a dozen companies, and DB's was the only one able to send someone out on the same day. Trevor worked to understand an unusual problem, and he figured out (after ruling out foundaton issues) that the root cause was not a sewer pipe leak, but an issue brought about by an earlier spillage and a broken dehumidifier. Trevor was very courteous, clear, and helpful. After he pinpointed the issue, he walked me through appropriate next steps I could/should take, and he referred me to another firm to help with mold/renovation issues related to what he examined today. I was very pleased with the experience and cost, and I'd hired DB's again.

DB's Plumbing was amazing at delivering exceptional service! From setting up the appointment to service delivery they are exceptional. Jennifer was able to schedule same day delivery to address the water leak issue. She was exceptionally kind and professional! The technician assigned was Ronnie S, he was prompt, efficient and very knowledgeable! He investigated the cause of leaks and addressed relevant plumbing/pipe issues. He was extremely courteous and professional! I would highly recommend DB's Plumbing and their team!

They arrived on time, and our plumber was very knowledgeable and worked quickly. Will ask for him again next time we nee a plumber!