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"The service technician, Donald R. was exceptional once again. As usual, he was punctual, courteous, friendly and very thorough. He listened to our concerns carefully and addressed them effectively. Donald displayed both a strong and personable customer satisfaction attitude and provided an overall excellent service experience. Based on this and previous service experiences, we highly recommend Senate Pest Control and specifically Donald R. as your go to technician. Donald will treat your home with great care and working with him and the company is very easy."

"They were professional, courteous and kind. They removed the birds in my ductwork, disinfected the pipe and repaired/replaced the vent. I would highly recommend them."

"Don’t waste your money with this firm. They don’t deliver. About a year ago, I was convinced by a salesman of the company that the scratching noises I was hearing in my house were caused by mice roaming around in the walls of the house. I spent over $12,000 and took on a $150 quarterly maintenance plan to get rid of the mice. The company replaced all insulation in my attic and other areas. Also, the company told me they sealed all holes that the mice might use to enter the house. Over the past year, I have complained repeatedly about the mice still roaming around in my house. Most times, an agent would come to the house, look around the outside and place glue traps in areas inside the house. These are amateurish actions I could undertake myself. Recently, I complained by letter to the owner of Century, Mr. Brett Nunn, about my mice problem. Mr. Nunn did not respond to my letter."

"Affordable is not reliable! I scheduled the initial estimate visit and was given a time between 9am and 11am. At 1 pm I had not seen or heard from anyone. I called and was told someone would be on the way. They arrived at 1:30 pm. The tech was nice gave me an estimate and I hired him(against my better judgment). He completed the service and said there would be a follow up in a week. I scheduled that appointment for 3-5pm. At 5:15 pm the tech calls and says he is 45 minutes away. I tell him I had somewhere to be but would contact my daughter to see if she could come. I hang up with him immediately get her on the phone. I call him right back and he tells me he cant come he is on his way to another call. I then call the main office to cancel services. I paid an initial deposit of $325 didnt not get my follow up or my completed services which according to their contract should have been flea and tick and mosquito treatment. They said I would receive no refund partial or otherwise for the service. Basically I paid $325 for him to spray for spiders, put out two mouse traps and two snake lizard traps. Beware unreliable and not affordable. Found another company who arrived as promised and cost less."

"very happy customer."

"Miche is great, until you actually have a problem. They serviced my house on a quarterly basis for approximately 3.5 years, and the technician basically said that everything was fine during each visit. Fast forward to when it becomes obvious there is a rodent problem, Miche promptly sends a technician out on two occasions. The technician identified potential points of entry on the first visit, all of which were present and visible during the past 3.5 years of service. The final visit, the technician was "stumped", so Miche recommended their pricey specialist service. A new Miche assessed my house for additional points of entry, all of which were visible with a naked eye, which their specialist would seal for a ridiculous price, which I agreed to. On the date of the service to seal the holes, the team arrived an hour past the latest window provided when the appointment was scheduled. There was no proactive notice from Miche to inform me that they were going to be so late. Once they arrived, it's clear that the guy that did the initial assessment either didn't convey his recommendations or the team was incapable of comprehending them. At every juncture, I had to continue to coax them to do certain things that the man that conducted the assessment recommended. For example, I was instructed to clean the closets out because they would check those two. I had to tell them to do the closets, and I asked about the bedrooms, which they seemed like they would have skipped over. I even had to ask about the roof, which the person who did the assessment specifically identified. One of the holes that they identified was under the sink, where I had previously been told that there was only a small hole and it had been stuffed. I asked about the spray they were using and how it differed from what I normally receive. The technician didn't even seem to know that I was an existing customer. He told me how it combats insects. It wasn't until I reminded him that I had a rodent issue, that he claimed it addressed that issue as well. Two days later, I saw droppings again. This experience felt predatory. I was charged an exorbitant rate for a poor job of identifying entry points, which for three years have been "invisible" to the team regularly serving my house. Several weeks later, my regular technician returned to assess the recent activity following the sealing. Once again, he was stumped and referred the matter to the matter for another team to investigate. My appointment was confirmed, I hired a plumber to move the dishwasher, arranged for a friend to meet them, since I was out of town, and Miche failed to show up or give me notice despite me reaching out about the appointment. I've recently started working with a new company, and they informed me that the outside bait boxes hadn't been refreshed in a long while despite Miche saying that they recently added new bait."