Best french drain pros near Culpeper, VA

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Came out and did a very thorough diagnosis of the problem."

"Brent and Matchett arrived exactly when scheduled and provided excellent service. The system was stuck in backwash mode and they fixed the issue promptly. Additionally they checked the water main for any additional leaks and in doing so, discovered we had constant water running through two of the upstairs toilets. They didn't have to perform this extra check as part of their service but did so anyway and will ultimately save our family on the water bill. Thanks again Mermaid Systems!"

"Jim and his crew did excellent work. They were fast, professional, and thorough. Highly recommended for basement leaking issues. I would use again in a heartbeat."

"Because of the great service from Best Buy I feel compelled to update my review below. My situation was complicated. A spring runs continuously under our slab, there was water in several places within our finished basement, and there was a leak under a supporting I beam. Best Buy, unlike other companies, warrants the entire floor, not merely the area around their work. This warranty is invaluable as my experience demonstrated. Andrew, the owner, and his crew came out at least 5 times, sometimes on short notice, once on Sunday, to figure out how to solve all of the complicated issues. They had to build a perimeter drain, a lateral drain, and a speed drain and they had to epoxy around the supporting beam. On one occasion I called because there was a damp spot in one place, but Andrew pointed out several others that I'd missed. Of course, it wasn't in his interest to do so as it required more work. I highly recommend Best Buy!"

"My garage was settling. The quote for installing 5 foundation Push piers under my garage and a French Drain along the side of my garage was very reasonable. The team that came out, led by Ryan Ohman was professional. courteous and hard-working. They did a great job and followed up quickly on a few comments I had. Cleaned up the site nicely afterward. Would definitely recommend."

"Charles heads up Ninja Plumbing and quickly answered the call for a clogged kitchen double sink. The root cause was accurately triaged to a backup on the main drain pipe where the two PVC drain pipes connected. With a declogging auger machine, Charles was able to unclog the main drain pipe drain running the full 50ft auger metal line and test the water successfully draining from half full sink of water all in under 60 minutes. Charles' ongoing interaction & communications during the full session of the fix was fairly reassuring versus other contractors who may mind more onlooking from customers for edification."

"My recently-purchased townhome in Reston backs to woods and the unfenced backyard was a *mess* with overgrown weeds & bushes, rampant poison ivy, and many fallen trees. My husband and I wanted to transform it into an area where our dog could roam free and we could make use of the space too. First step was to clear everything out, and then we planned to install a fence. I initially called ET Landscaping and Lawn Care for a quote just to clean out all the weeds, bushes, poison ivy, fallen trees, etc. Julio was happy to come out to provide a free estimate, even with COVID-19 going on. When Julio arrived there was some standing water from recent rain and he explaned that we'd have some drainage & erosion issues if we cleared everything down to bare earth and left it like that while we formulated a plan for sod, mulch, landscaping, etc. After a few more visits to discuss options -- first with me and then with my husband too -- we ended up getting a quote that included labor & materials for: yard clearing, removal of a few dead and/or heavily leaning trees, installing a French drain through the wettest area, re-routing PVC drainage pipes to the edge of the yard (originally dead-ended in the middle of the yard), about 600 square feet of sod, 30 cubic yards of mulch, and 160 linear feet of board-on-board fencing. While it was more than we anticipated spending on the backyard at this time, we felt we were in good hands with Julio & felt his price was fair. From contract signing to job completion was about 6 weeks. However, most of this time was waiting for wood! Due to COVID-19, there is a significant shortage of pressure-treated pine in our area & Julio had a really tough time finding enough wood for our fence from a single supplier. He kept me informed at least weekly (sometimes more often than that!) about his search. As soon as he confirmed that the materials would be available within the following 2 weeks, his landscaping crew came to do their portion of the work. The four-man landscaping crew was here 3 times: one day to clear the big stuff; another full day to clear all the smaller stuff, install the french drain, lay the sod, spread the mulch, etc.; and another few hours on a third day to finish up. The following week, his fencing crew (3 men and 1 woman) completed the entire fence in one day! Both of his crews worked quickly but didn't rush. Our yard looks so much better!! Julio and his landscaping & fencing crews were all friendly and knowledgeable about the work they were performing. They truly are professionals! I left them to their work while doing other things around the house or working from home. I never had any concerns about whether the work would be done how I wanted it or whether they were doing a good job. Also, we are not an end unit and the only way to access our property is through the yard of one neighbor who hates people walking through his yard. Julio had his crews use a pathway that was less convenient & not as easy to get materials/tools through, but disturbed our neighbor a little less. Thank you Julio!"

"They were very efficient and resolved issues that was in the pipe."

"They saved me money from my utility bills. I save $100 and sometimes more per month. They are very professional and I feel very comfortable when they send people over. They come right away. I would highly recommend them and I will continue to use them."