Roto-Rooter Plumbing and Drain Service logoApproved Pro
Approved Pro

Roto-Rooter Plumbing and Drain Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Looking for reliable plumbing and drain cleaning services in Virginia? Look no further than Roto-Rooter Plumbing and Drain Service. With our full-service and emergency solutions, we are here to tackle all your plumbing needs. Contact us today for expert assistance!

Business highlights

Emergency services offered
93 years of experience

Services we offer

Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, and plumbing-related excavation.

Services we don't offer

Wells and pumps; septic

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.458 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
7%
2
5%
1
5%

Filter reviews by service

Showing 1-25 of 58 reviews
Stephen M.
Apr 2025
5.0
Plumbing
Yes, I recommend this pro
$10,000
Nicely done.

Patty M.
Aug 2024
5.0
Plumbing
Yes, I recommend this pro
$375
Perfectly

Keith B.
Feb 2021
1.0
Plumbing, Drain Cleaning
$800
(Roto-Rooter Rusckersville VA) In my opinion, a company so big and with so much name recognition that they might not care about customer service or repeat business. The initial price for work was inaccurate, denying me the opportunity to assess cost and then decline the work. The equipment they recommended for the drain cleaning couldn't negotiate the contour of the pipe. They then more than doubled the price quote! After declining further service, they insisted, under threat of legal action to be PAID IN FULL for the initial failed service attempt. They refused any fee reduction despite the failed service. It was an experience where I felt deceived and bullied. Next time I will find a smaller company that might appreciate my business and maybe take some pride in their work. Due to the company’s willingness toward litigation...this review represents my opinion, feelings and best understanding of the interaction.

Evins G.
Oct 2020
3.0
Drain Pipe Installation
Didn’t hire. Didn’t convince me that they could do anything to address the problem. Nice guys, though

Brian G.
Sep 2020
5.0
Drain Pipe Installation, Water Heater Service
Yes, I recommend this pro
$800
Allen and Justin (Blacksburg location) did their work late on a Friday afternoon without any complaints. They were efficient and I felt like they were honest in their assessment and repair advice. They walked me through almost everything and gave advice on how to extend the water heater life.

Barry S.
Sep 2020
5.0
Plumbing
Yes, I recommend this pro
$340
Excellent service they responded to my request for a possible water leak and to flush my water heater. They were very reasonable in their estimate and I decided to hire them for the job. Very fast and professional in completing the job. Will contact them again for estimate in the future.

Rebecca W.
Jun 2020
5.0
Water Heater Service
Yes, I recommend this pro
$500
It was good. They wore masks, they did their work and it was fine.

Jeff S.
Feb 2020
5.0
Drain Cleaning
Yes, I recommend this pro
$425
Very professional. Quickly resolved the issue.

NJ S.
Mar 2019
5.0
Plumbing
Yes, I recommend this pro
$319
I really appreciate Roto-Rooter's honesty and professionalism. A tech from another company over charged me for the same work and told me I had problems that it turns out I didn't have. Will was very efficient and respectful just like the previous tech from Roto-Rooter, that have come. The operator on the phone was also very nice and called me when they had a cancellation so they were able to move up my appointment and save me time off work. Roto-Rooter saved me time and a lot of money. I will definitely keep recommending them to everyone I know.

Rebecca D.
Oct 2018
5.0
Plumbing
Yes, I recommend this pro
$550
They showed up about an hour or two after I called on a Friday morning, which was a very pleasant surprise. The work was competed very quickly.

Dirk K.
Dec 2017
5.0
Plumbing, Septic Tank Service
Yes, I recommend this pro
$2,200
They were great to work with and we would definitely hire them again.

NJ S.
Oct 2017
5.0
Plumbing
Yes, I recommend this pro
$189
Excellent!!! The plumber was informative and so quick. He went over what he would need to do and how much it would cost. The person that took my appointment was also very courteous. They said between 8-10am and he was there at around 8:30am a lot sooner then expected. I really appreciate that as a single female he didn't ask personal questions, if I was married or what my husband, boyfriend or father could do to help me like other service people have from other companies.

Saunders M.
Aug 2017
2.0
Drain Cleaning, Drain Pipe Installation
I think that the problem appeared to be much bigger than what they could handle. How they wanted to fix the problem was not the right way to fix it.

James C.
Jul 2017
5.0
Plumbing
Yes, I recommend this pro
very well.

Darius S.
May 2017
4.0
Plumbing
Yes, I recommend this pro
$237
It went well.

Gary Y.
Apr 2017
5.0
Plumbing, Sewer Cleaning
Yes, I recommend this pro
$9,500
it went well, on time, below estimate

Maria C.
Oct 2016
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
Buzz came in and got rid of the clog. He also informed me that the toilets that had been installed in the condo were notorious for clogging. As a result, I purchased a toilet auger and I am taking preventive measures to avoid problems in the future.

Kellie D.
May 2016
3.0
Drain Pipe Installation
unknown

William M.
Apr 2016
5.0
Plumbing, Drain Cleaning + 1 more
Yes, I recommend this pro
$405
unknown

Donna G.
Feb 2016
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
.

Ralph D.
Jan 2016
5.0
Plumbing, Drain Cleaning + 2 more
Yes, I recommend this pro
$315
This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.

Robert R.
Jan 2016
5.0
Plumbing, Drain Cleaning + 1 more
Yes, I recommend this pro
$904

It went well and the job was thorough.  To prepare the original cost estimate, I met Ruckersville Roto Rooter's Robert Watson at the home and we discussed the project and his recommendations.  Afterward, Mr. Watson called and we discussed how it went, and he even went back to the property after our conversation and put an additive in the distribution box to r***** future root growth, advising me what to buy and how often to apply it, myself, in the future. 



I was very impressed by the professionalism of both Mr. Watson and Kelley at the office, who answers the phone and helped set up the appointment for estimate, and followed up with the video, and I am very appreciative of their responsiveness.  I will definitely hire Ruckersville Roto Rooter for future plumbing needs. 




Thomas B.
Nov 2015
5.0
Plumbing, Sewer Cleaning
Yes, I recommend this pro
$4,000
Went very well and on time. Very interesting process and the provider was congenial and knowledgeable.

VERA W.
Sep 2015
4.0
Plumbing
Yes, I recommend this pro
$650
Gary was quick, pleasant and competent.
Response from Roto-Rooter Plumbing and Drain Service

"Ms. [member name removed], Thank you for taking the time to do a reveiw on the experience that you had with Roto-Rooter Plumbing. My name is Robert Watson and I'm the owner of this location."


William H.
Sep 2015
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
unknown
Showing 1-25 of 58

Licensing

Bonded

Insured

Licensed*

Trade License Number

2710058901

Trade License Expiration

07/22/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roto-Rooter Plumbing and Drain Service is currently rated 4.4 overall out of 5.
Monday: 12:00 AM - 12:00 AM Tuesday: 12:00 AM - 12:00 AM Wednesday: 12:00 AM - 12:00 AM Thursday: 12:00 AM - 12:00 AM Friday: 12:00 AM - 12:00 AM Saturday: 12:00 AM - 12:00 AM Sunday: 12:00 AM - 12:00 AM
Roto-Rooter Plumbing and Drain Service accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Roto-Rooter Plumbing and Drain Service offers free project estimates.
No, Roto-Rooter Plumbing and Drain Service does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing and Drain Service does not offer a senior discount.
Yes, Roto-Rooter Plumbing and Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing and Drain Service offers warranties.
Roto-Rooter Plumbing and Drain Service offers the following services: Residential and commercial repair, replacement, installation of plumbing, drain cleaning including sewers, faucets, sinks, toilets, showers, tubs, waterlines, pipe work, disposers, dishwashers, water heaters, and plumbing-related excavation.
Wells and pumps; septic

Contact Information

742 Memorial Dr, Danville, VA 24541

Service Hours

Sunday:12:00 AM - 12:00 AM
Monday:12:00 AM - 12:00 AM
Tuesday:12:00 AM - 12:00 AM
Wednesday:12:00 AM - 12:00 AM
Thursday:12:00 AM - 12:00 AM
Friday:12:00 AM - 12:00 AM
Saturday:12:00 AM - 12:00 AM
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