Get matched with top water softener pros in Cross Junction, VA

"as advertised"

"Tech arrived 1 hour late, due to complication from a previous job(as told to me by dispatcher). Work was completed in 4.5 hours to replace 2 shut off valves in a bathroom and kitchen sink, install a pressure reducing valve in the basement and repair a pipe on the exterior of the house. The tech also repaired leaks in a water pipe. I was pleased with the work but unprepared for how the costs were calculated per the advertised special. If I hire MPB again, I would need to know which jobs the promo covered and budget accordingly."

"OUTSTANDING!! Don't call anyone else, but APPS. Bobby, David, Sebastian and Johnny - great team and did an amazing job. Had also called another service to compare estimate of the job - not even close to the quality of the repair that APPS did. Had to dig 20 feet down in my front yard, shore up the walls to repair the broken pipe. Their pricing is fair - and who wouldn't pay a little more for a great resolution vs. a lesser quality repair. These guys are professional, their word is good and about as honest a sub as there could ever be. I knew exactly what they were doing, when they would arrive, when they would be done, etc. Even had to leave two of the days with them still working and left my house open for them. They closed everything down each day, locked my house and I never had a concern about anything. THANKS GUYS, you're the best!"

"They installed a Viqua B4 system in 2016 and the technician was very nice and respectful but forgot to run chlorine through the appliances' water lines so I still had coliform bacteria in my system. So they came back out again to do that (and once again sent a very nice technician) but now I learned from the manufacturer (after having a positive test for coliform bacteria) they should've run chlorine through the outside faucet attached to the house as well which could be contaminating the inside water. Also the manufacturer said it should've sat for 4 hours w/the chlorine but they only had it in there for 30 minutes. Also they sold me a 2012 model although it was 2016 which did not include an automated display of bulb life left and alarm to let me know when to change the bulb. Snider said (through the very polite receptionist since he would not call me back to answer my technical questions) if the light is on then the system is working. So according to Mr. Snider I should not have bacteria but I do. Last year I called to have another company replace the bulb because Snider charges triple the price of other plumbers. The bulb has a retail price of $100 but Snider charges $300 plus a $65 dispatch fee because I am 20 minutes away. All you have to do to replace the bulb is lift it out of the sleeve and put in a new one which is not worth $265 for 5 minutes of work (you can see a video on youtube how it is done). Even the manufacturer said that price was ridiculous. Also when I cleaned the inside of the kitchen faucet before taking the water sample recently I noticed a pink film on my cotton swab which could be a biofilm. When you have a biofilm it protects the bacteria from being killed by the chlorine, and in this case a UV light will not help. They did not check for any biofilm when they came out to install the filter. If the biofilm is the problem then I may have wasted my money on a UV light that is not really necessary and not addressing the problem. The house may have sat for a while before I purchased it since it was a rental and this is kind of environment that would cause a biofilm to form."

"technicans showed up right away and on time. Justin the apprecitice did a great job of being there and helping the process. The senior man inspected the celing and determined a leak on the roof. I'm just glad it wasn't the fire sprinkling system. All in all, a great job. thanks again. Angies List members, hire these guys! Dave Miller"

"We switched over to WRF & Son's plumbing shortly after BGE Home bought out Van Sant Plumbing and Heating. WRF & Son's is a local company and our preference is to patronize local businesses. We've used them several times since making the switch and their plumbers are punctual, professional courteous and the workmanship is excellent."

"We've been happy with the system. The only issue we had was with the installer who left the job site after he finished without let us know or giving any instructions or information about operation of the system. Basically, he just picked up and left. After I contacted the salesperson and explained what happened, he came out, apologized, and explained the system operation and maintenance."