GENE'S PLUMBING SERVICE INC

Alonzo was very prompt and professional. I explained what was needed and he started right away. He work very hard and was very efficient. He was finished in an hour. He walked me around to show me the work and made sure i was satisfied. Outstanding service, will definitely use them again ?

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I phoned about 8am on a  Monday morning and the answering service called me be back within the hour and told me that they would be there probably be mid to late morning (I was 3rd on the list).  showed late mornin
Joe was terrific, found the problem right away, explained to me what the problem was and proceeded to fix it. I asked him to check the 2nd toilet and he did. He also explained how much water I would save by replacing the toilets with current models and how much more efficient they were.

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The plumber, Moe, arrived on time and repaired all the items that I had requested. We were having a very large event at our house and I needed all the toilets to be working well! On Friday ( the following day) at 3pm, I discovered the main toilet was not working correctly, the inside chain was jamming around the other parts. I called Gene's and was first told that they wouldn't be able to send anyone until the following week, but the person who took the call said she would see what she could do to help us. Within an hour, Moe as back and repaired the toilet ( it needed another new part). I would recommend this company to anyone looking for plumbing services.

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We called them for a leak in our shower that was occurring inside the wall.  From our call to describe what we needed through the finish we were positively impressed with everybody we dealt with at this company.  They responded promptly, politely, and professionally, and the plumber they sent quickly and expertly diagnosed the problem, which thankfully was one that could be quickly and inexpensively repaired.
At other times we've used two other local plumbing companies, and both were competent, but based on this experience Gene's plumbing will be our choice for future plumbing work.

A very efficient hour long project; actually it took almost an hour and a half but only charged for one. Very helpful description of what was being discovered with valuable recommendations to correct the issues.

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It took several visits by the plumber to figure out what the problem was and what to do about it. After the work finally got started, it went well and seems to have solved the problem. The only problem was they sometimes did not show up when we were expecting them, or came without warning. The final cost was about $200 more than the estimate.

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Everything went well.  It is working fine.  They were very polite and professional.  I have used them since for a leak.  They were very fast, which was terrific.

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Came approximately when scheduled, but didn't call first as requested. Did ok at diagnosing and fixing problems (but this was easy).

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arrived on time, worked efficiently and completed the job within the time promised.

He was extremely professional and arrived on time. He also replaced the vanity very quickly and fixed a leak we mentioned to him in the shower at no charge. Great service.

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I had used the company one other time in the past. The technicians do fine work, but were under prepared because they did not have a latter. They had to borrow some of my tools. Scheduling is okay in terms of their commitment to be out. They were supposed to be out in the morning, but I needed up being the last appointment of the day.  I am not sure I would recommend this company to others, but I would consider using them again.

Was quoted on the phone bare minimum $125
Plumber arrived and cut out the rest of the area where the ceiling was coming down due to the leak
He went into the ceiling and determined the cause was not actually a leak, but a broken seal at the base of the toilet upstairs
Fixed the seal, leak is gone, and it cost less than quoted :)
We intend to call them back for two other plumbing needs in the next week or two (less pressing)

I've used Gene's several times over the past 18 months or so when I've had plumbing needs at a condo that I rent out.  Both the office staff and the plumbers are responsive and friendly.  The plumbers that I've met from their company have taken the time to discuss the problems with me and explain possible solutions and tips for plumbing maintenance.  They are an easy and fair company to work with.

They were good. They were prompt, efficient, pleasant, responsive and seemed very knowledgeable about plumbing.

Called at 08:00 and, although they could not promise service early in the day, said that they would make it out to me sometime in the afternoon. John arrived around 11:00 and was very courteous, and knowledgable. Not having a clue about these things he went about diagnosing the problem (leak in Delta shower mixer unit) to be a simple case of the finish cover plate having a bad gasket. Water had seeped in over the years, had built up deposits of corrosion (green/blue), and started leaking out from the bottom of the cover plate directly below the unit. Very relieved that it is a simple repair and not a major problem. Very thankful for hiring an honest professional. We will call them again!

Job was done with no complaints.