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GENE'S PLUMBING SERVICE INC logo

GENE'S PLUMBING SERVICE INC

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

ADDITIONAL SERVICE AREA: TOMS BROOK, HARRISONBURG, STEPHENS CITY, & MOUNT JACKSON, WARREN, FREDERICK, ROCKINGHAM, & SHENANDOAH COUNTIES.

Business highlights

Emergency services offered
27 years of experience

Services we offer

& CAMERA SEESNAKE.BACKHOE & TRENCHING, & PRODUCT RETRIVAL. PLUMBING SERVICES & REPAIR: WELL PUMPS, BATHROOM REMODELING, CABINET WORK, DRAIN CLEANING, DRYWALL REPAIR, FAUCET REPLACEMENT. WELL SANITATION, FLOORING, KITCHEN REMODELING: DESIGN, LEAKS, PLUMBING, SEPTIC PUMPING, SEWAGE PUMPS, SINK INSTALLATION, SUMP PUMPS, TEAR OUTS, UV LIGHT INSTALLATION

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
3%
2
0%
1
0%
Showing 1-25 of 70 reviews
Bruce S.
Jul 2016
5.0
Yes, I recommend this pro
Alonzo was very prompt and professional. I explained what was needed and he started right away. He work very hard and was very efficient. He was finished in an hour. He walked me around to show me the work and made sure i was satisfied. Outstanding service, will definitely use them again ?

Jaci S.
Mar 2016
5.0
Yes, I recommend this pro
$25,000
unknown

Georgiana A.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Sharon L.
Dec 2015
5.0
Yes, I recommend this pro
$110
I phoned about 8am on a  Monday morning and the answering service called me be back within the hour and told me that they would be there probably be mid to late morning (I was 3rd on the list).  showed late mornin
Joe was terrific, found the problem right away, explained to me what the problem was and proceeded to fix it. I asked him to check the 2nd toilet and he did. He also explained how much water I would save by replacing the toilets with current models and how much more efficient they were.



Michael W.
Nov 2015
5.0
$1,700
unknown

Louise M.
Oct 2015
5.0
Yes, I recommend this pro
$250
The plumber, Moe, arrived on time and repaired all the items that I had requested. We were having a very large event at our house and I needed all the toilets to be working well! On Friday ( the following day) at 3pm, I discovered the main toilet was not working correctly, the inside chain was jamming around the other parts. I called Gene's and was first told that they wouldn't be able to send anyone until the following week, but the person who took the call said she would see what she could do to help us. Within an hour, Moe as back and repaired the toilet ( it needed another new part). I would recommend this company to anyone looking for plumbing services.

Debbie S.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Barbara F.
Sep 2015
5.0
Yes, I recommend this pro
$65
We called them for a leak in our shower that was occurring inside the wall.  From our call to describe what we needed through the finish we were positively impressed with everybody we dealt with at this company.  They responded promptly, politely, and professionally, and the plumber they sent quickly and expertly diagnosed the problem, which thankfully was one that could be quickly and inexpensively repaired.
At other times we've used two other local plumbing companies, and both were competent, but based on this experience Gene's plumbing will be our choice for future plumbing work.



James H.
Jul 2015
5.0
Yes, I recommend this pro
$170
A very efficient hour long project; actually it took almost an hour and a half but only charged for one. Very helpful description of what was being discovered with valuable recommendations to correct the issues.

Larry B.
Apr 2015
5.0
Yes, I recommend this pro
$200
unknown

Bill W.
Jan 2015
4.0
Yes, I recommend this pro
$2,200
It took several visits by the plumber to figure out what the problem was and what to do about it. After the work finally got started, it went well and seems to have solved the problem. The only problem was they sometimes did not show up when we were expecting them, or came without warning. The final cost was about $200 more than the estimate.

Mary H.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Robin C.
Dec 2014
5.0
Yes, I recommend this pro
$600
Everything went well.  It is working fine.  They were very polite and professional.  I have used them since for a leak.  They were very fast, which was terrific.

Bill P.
Oct 2014
5.0
Yes, I recommend this pro
$40
unknown
Response from GENE'S PLUMBING SERVICE INC
"Thank-you for the nice review, we do appreciate it."

Elizabeth B.
Oct 2014
5.0
Yes, I recommend this pro
$75
Came approximately when scheduled, but didn't call first as requested. Did ok at diagnosing and fixing problems (but this was easy).
Response from GENE'S PLUMBING SERVICE INC
"Thank-you for the kind review"

Kathy E.
Oct 2014
5.0
Yes, I recommend this pro
$260
unknown
Response from GENE'S PLUMBING SERVICE INC
"Thank-you for the kind review. It is impossible to carry everything on the truck, so sorry for the inconvenience. We do appreiciate your business"

Kelli H.
Aug 2014
5.0
Yes, I recommend this pro
$300
arrived on time, worked efficiently and completed the job within the time promised.
Response from GENE'S PLUMBING SERVICE INC
"Thank-you so much for your kind review. We appreciate your business"

Jennifer E.
Aug 2014
5.0
Yes, I recommend this pro
$350
He was extremely professional and arrived on time. He also replaced the vanity very quickly and fixed a leak we mentioned to him in the shower at no charge. Great service.
Response from GENE'S PLUMBING SERVICE INC
"Thank-you so much for the kind review. we really appreciate it."

Doug S.
Jul 2014
5.0
Yes, I recommend this pro
$680
unknown

James S.
Jul 2014
3.0
Yes, I recommend this pro
I had used the company one other time in the past. The technicians do fine work, but were under prepared because they did not have a latter. They had to borrow some of my tools. Scheduling is okay in terms of their commitment to be out. They were supposed to be out in the morning, but I needed up being the last appointment of the day.  I am not sure I would recommend this company to others, but I would consider using them again.

Harry B.
Jun 2014
5.0
Yes, I recommend this pro
$101
Was quoted on the phone bare minimum $125
Plumber arrived and cut out the rest of the area where the ceiling was coming down due to the leak
He went into the ceiling and determined the cause was not actually a leak, but a broken seal at the base of the toilet upstairs
Fixed the seal, leak is gone, and it cost less than quoted :)
We intend to call them back for two other plumbing needs in the next week or two (less pressing)


Response from GENE'S PLUMBING SERVICE INC
"Thank you for much appreciated review. And your patience. GOD BLESS"

Rebecca C.
Jun 2014
5.0
Yes, I recommend this pro
$120
I've used Gene's several times over the past 18 months or so when I've had plumbing needs at a condo that I rent out.  Both the office staff and the plumbers are responsive and friendly.  The plumbers that I've met from their company have taken the time to discuss the problems with me and explain possible solutions and tips for plumbing maintenance.  They are an easy and fair company to work with.
Response from GENE'S PLUMBING SERVICE INC
"Thank you so much for the great review. GOD BLESS"

Aimee K.
Jun 2014
5.0
Yes, I recommend this pro
$1,100
They were good. They were prompt, efficient, pleasant, responsive and seemed very knowledgeable about plumbing.
Response from GENE'S PLUMBING SERVICE INC
"Thank you for the good review. GOD BLESS"

Peter Z.
May 2014
5.0
Yes, I recommend this pro
Called at 08:00 and, although they could not promise service early in the day, said that they would make it out to me sometime in the afternoon. John arrived around 11:00 and was very courteous, and knowledgable. Not having a clue about these things he went about diagnosing the problem (leak in Delta shower mixer unit) to be a simple case of the finish cover plate having a bad gasket. Water had seeped in over the years, had built up deposits of corrosion (green/blue), and started leaking out from the bottom of the cover plate directly below the unit. Very relieved that it is a simple repair and not a major problem. Very thankful for hiring an honest professional. We will call them again!
Response from GENE'S PLUMBING SERVICE INC
"Than you for the great review. We appreciate your business. GOD BLESS"

Larry B.
Mar 2014
5.0
Yes, I recommend this pro
Job was done with no complaints.
Response from GENE'S PLUMBING SERVICE INC
"Thank you for your review. We appreciate your business. Have a blessed day"
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

GENE'S PLUMBING SERVICE INC is currently rated 4.9 overall out of 5.

GENE'S PLUMBING SERVICE INC accepts the following forms of payment: CreditCard

No, GENE'S PLUMBING SERVICE INC does not offer free project estimates.

No, GENE'S PLUMBING SERVICE INC does not offer eco-friendly accreditations.

No, GENE'S PLUMBING SERVICE INC does not offer a senior discount.

Yes, GENE'S PLUMBING SERVICE INC offers emergency services.

No, GENE'S PLUMBING SERVICE INC does not offer warranties.