Get matched with top water softener pros in Felicity, OH

"Every once in a while, you find a company that still provides wonderful and patient customer service. Ohio Valley Pure Water is one of those rare companies. We had a consultation with another company that we felt was pushing only one brand manufacturer and system, so after reviewing what brand may be superior and reviewing Angie's List, we reached out to Ohio Valley Pure Water. The owner, Mike, promptly responded and arranged to come out and inspect our current layout. He patiently educated us about our choices, the available brands, and how to select the best system for our needs. He was very detail-oriented and pleasant to deal with. Unsolicited, he offered a nice discount if we covered all our needs with his products and services. After we agreed to his proposal, his son came out exactly on time on the service date (another rarity) and did a meticulous and fantastic job of installing the system. He also carefully tested it and then walked us through how to use the water filtration and softening system, and reverse osmosis system, and even filled out the warranty cards for us. They also scheduled us for their annual maintenance tune-up. A day or so after installation, Mike contacted us just to be certain we were fully satisfied and happy with our experience. I wish all companies were so fantastic to work with as Ohio Valley Pure Water, and I strongly recommend them. My only regret is that we did not install this system years earlier as the reverse osmosis system will remove pollutants that apparently Brita filters will not."

"We received estimates from multiple HVAC companies, all the estimates were within a few hundred dollars of each other, and all the companies installed reputable brands of systems. One of the primary decisions to pick this company over the others was due to more favorable financing terms. There was a small snafu with clearance of the water heater exhaust, which was noticed by the technicians before beginning the work. Ultimately, they decided to fix the exhaust issue, which included a lot of extra work, but enabled them to complete the installation of the new furnace within a week that the work was originally scheduled. And they did not charge extra to do this extra work, which is a bonus. The installers, Kyle and Hunter, did a great job, were very knowledgeable, and were very personable/professional. We would highly recommend to others."

"⭐⭐⭐⭐⭐ Great experience from start to finish! They did an excellent job replacing our water heater. They were professional, knowledgeable, and made sure everything was installed correctly. The work was completed efficiently, and they left everything clean when they were finished. We’re very pleased with the service and would definitely recommend them to anyone needing a water heater replacement or plumbing work!"

"Gave me tips for getting extended life out of my water heater."

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

"I purchased a water softener package from Ohio Valley Pure Water.  Unfortunately, my home setup is not easily adaptable for a water softener.  My clean out is on the back-side of the house but my main is on the front.  The difficulty in setup was enough for Ohio Vally Pure Water to recommend Rodney for the job.
Rodney is awesome.  He did the work the well, didn't complain once about the setup and so far everything is working well.
"

"I could not be more pleased!!!!!!!!! First of all they go beyond the state of professionalism. The salesman came to do interview on a broken ankle!!!!! Then even with all this snow, they kept the appt to install and arrived on time today to install and of all that I priced Butler water system cut their cost in half!!!!!!!!!! The installer was professional, safe and quick. I will never use anyone other than Butler Water Systems to take care of my water filtration needs. They exceeded my expectation!"

"He came out within two or three hours of my calling. The turn off valve wasn?t working and I couldn?t stop the water leak. Their prices were adequate. He used quality copper pipe and set the valve properly; so, it was easy to turn off. He cleaned up and didn't leave any mess around."

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

"Whoever Nick sends to work at our house has always figured out what needed doing (and not more) and been able to get it done quickly, surely and cleanly. In this case we had just at our water main changed which cause sediment to clog fixtures and kill water pressure. Chris gave us the good news that a replacement fixture and part was all that stood between us and square one----and he fit us in the next day so that we could go out and buy the kitchen faucet we needed."