Get matched with top water softener pros in Cincinnati, OH

"Adrian was so very helpful explaining the options and nuances of a water softener system and whole home softener/purification system. He was not the pushy sales guy but explained our options and let us decide on which system we preferred in our new home. We decided to purchase a whole home water softener/purification system. I was out of town during the installation, and my wife was there for the installation of the system which was done during our move in week. She did not remember all the details of the system after installation due to all the chaos related to moving. Approximately six weeks after the system was installed, I called Adrian and asked if he could come back to our home and give me a tutorial of the system operation and its equipment since this was our first time owning this type of system. Adrian scheduled a follow-up visit the very next day and came to our home to explain the system, it's components and how it operates. I highly recommend this company."

"He knows what he's doing. He fixed the water shutoff and installed the new water heater in only a couple of hours. Worked smoothly with the city to shut off the water and get it back on after the repairs."

"We received estimates from multiple HVAC companies, all the estimates were within a few hundred dollars of each other, and all the companies installed reputable brands of systems. One of the primary decisions to pick this company over the others was due to more favorable financing terms. There was a small snafu with clearance of the water heater exhaust, which was noticed by the technicians before beginning the work. Ultimately, they decided to fix the exhaust issue, which included a lot of extra work, but enabled them to complete the installation of the new furnace within a week that the work was originally scheduled. And they did not charge extra to do this extra work, which is a bonus. The installers, Kyle and Hunter, did a great job, were very knowledgeable, and were very personable/professional. We would highly recommend to others."

"⭐⭐⭐⭐⭐ Great experience from start to finish! They did an excellent job replacing our water heater. They were professional, knowledgeable, and made sure everything was installed correctly. The work was completed efficiently, and they left everything clean when they were finished. We’re very pleased with the service and would definitely recommend them to anyone needing a water heater replacement or plumbing work!"

"Gave me tips for getting extended life out of my water heater."

"Nick was exceptional! On a late Saturday morning, he provided an estimate, and by 5:00 PM our hot water was restored. He also cleaned up the water heater area, demonstrated to us the tank lighting procedure, and was very pleasant and courteous."

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

"We worked with Chris Sanchez from SouthTowne Plumbing, a division of universal heating and cooling. Chris was a professional and knew his stuff. Didn’t try to upsell us on things we didn’t need. The day of the install of toilet and water heater he was quick and efficient."

We are a family owned and operated complete home repair, maintenance and remodeling company. We have over 29 years of experience in residential remodeling, repairs, maintenance and construction. We believe in and provide premium craftsmanship for all of your home needs. We are professional, trustworthy and reliable. We service the entire Tristate area.

Butler Water Systems has been serving the Cincinnati, Tri-state area for over forty-nine years. We are located in Fairfield, Ohio and specialize in residential, commercial, and industrial water treatment services. We only offer the best products on the market with the best warranties in the water treatment industry!