Get matched with top water softener pros in Georgetown, OH

"Adrian was so very helpful explaining the options and nuances of a water softener system and whole home softener/purification system. He was not the pushy sales guy but explained our options and let us decide on which system we preferred in our new home. We decided to purchase a whole home water softener/purification system. I was out of town during the installation, and my wife was there for the installation of the system which was done during our move in week. She did not remember all the details of the system after installation due to all the chaos related to moving. Approximately six weeks after the system was installed, I called Adrian and asked if he could come back to our home and give me a tutorial of the system operation and its equipment since this was our first time owning this type of system. Adrian scheduled a follow-up visit the very next day and came to our home to explain the system, it's components and how it operates. I highly recommend this company."

"The little girl Rikki that came out to demonstrate the product was very courteous and friendly . She explained everything to me as she did it . Even the young man Eddie that hooked up everything for us was also very polite and courteous . He knew his job and did it well . They are a good company to work with if you have hard water like we did . Thank you Sunrush ."

"Gave me tips for getting extended life out of my water heater."

"It’s always been excellent and I am always pleased with this company. When my basement flooded, they were able to come right away and take care of the problem, instead of waiting till the next day like other companies wanted to do.. We use them regularly. They are the people that rely on and trust."

"Of course I won't know for sure if the system passes until the inspector comes out, but the guys seemed to do a great job.  One poor fellow had the lucky task of climbing 20 feet down to the bottom through a 1.5' square hole, after it was pumped out, to scrape the walls and clean out the drainage holes.  They seem confident that the system will work fine going forward.  They were more professional and friendly than I was expecting given the task at hand.  Assuming I pass my inspection I could not be more pleased.  I think the thing I appreciated the most was their fast response time and I thought the price was reasonable considering they had to also pump 3.5 truck loads of septic water from the system."

"It went excellent.  He said I didn't need his services.  He told me what was wrong with each of the water issues I had in my basement, and he told me how to correct them myself.  I was very happy.  He was very honest, frank and helpful.  He spent close to an hour at my house, gave me great advice and didn't charge me a dime.
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"They are replacing my water heater."

"Kyle, Ryan, and Evan did a fantastic job when replacing a gas hot water heater. They were knowledgeable, diligent, and honest in their estimate and their work performance. They also replaced the old, rusty parts of the plumbing stack in the basement, which had evidence of prior leaking, and they added a new washing machine drain stand pipe. They also found a leak in one of the pipes in the wall between the bathroom and the kitchen, and they replaced the leaking part, which had the added benefit of making the bathroom drain and the kitchen drain flow better. They did a full cleanup after all the work was performed. I will definitely use Tom Drexler Plumbing, Air, & Heating for my next project. Thank you so much to Kyle, Ryan, and Evan!"

Ohio Valley Pure Water Systems, Inc. has been known around the greater Cincinnati eight county tri-state area for over 30 years for its wholesale pricing and excellent service. What makes water softeners different from each other?\n \nFive things: size, resin, carbon, valve and warranty.\nSize: The amount of resin in the filter bed will determine the size (how often it backwashes) which will determine how much salt and water it uses. For examples, our in-stock water softeners come in a 9x48 32,000 grains (1 cubic foot) or 10x54 48,000 grains (1.5 cubic feet). Other size water softeners can be special ordered.\nResin: The type of resin will determine if it is manufactured for chlorinated or non-chlorinated water. 8% Cross-link resin is formulated for cistern/well water that has no chlorine in the water. 10% Cross-link resin is formulated for the city/country water that has chlorine or chloramines in it. If you use 8% Cross-link on chlorinated water, it will ruin the resin within a year and void your warranty.\nCarbon: Does your water softener contain carbon and if it does, what type of carbon is it, how often and how much is it to replace? Is the carbon mixed with the resin or is the carbon in its own filter housing? The reason you want a whole house carbon block filter is to protect the resin from being damaged which will add years of life to the water softener. It also removes any odor or smells in the water which are NOT removed by water softeners. By separating the carbon from the softener as we do, it becomes cost effective to maintain even to the point where the customer can change their own carbon filter if they choose.\nValve: Is it a timer, digital or metered? The timer valves is the least expensive option of the valves because it backwashes every 2 to 3 days whether it needs to or not. The digital valve is the more expensive because there are no moving parts. When the digital valve has a problem you just simply replace the mother board, which is very expensive. The metered valve is the most popular because it counts the gallons of water first before backwashing. Also, they are very cost-effective to service when you do have a problem.\nWarranty: Nobody offers a lifetime warranty including parts and labor, so don't be sold by the hype. We offer an honest 10-year warranty on everything except for the metered valve. The metered valve comes with a 5-year warranty. The first year parts & labor are included. After the first year, the customer just pays a small service call fee. The only 3 things that can void your warranty are high water pressure (over 80psi), freezing of the water softener and using 8% Cross-link resin on chlorinated water..

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."