I called 1/2 dozen companies about installing a water softener. From the initial call, when I spoke with Tony, I instantly knew Van Sant was the company I wanted to install my water softener. These guys know exactly what they are doing, which is very important when having plumbing work done! They arrived on time (within the first hour of the time window), were efficient (finished in ~2 hours), and were knowledgeable, respectful, and friendly. Even the "assistant" was on the ball. After the equipment was installed, the installer took time to explain to me how it worked, and answered all of my questions. I never felt rushed or pressured. They were so terrific, I've recommended them to others. Since my recommendation,one friend has already had a water softener installed and is just as thrilled as I am.