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"The workers for UNIVERSAL PLUMBING & HEATING were very courteous and efficient. I have built a great relationship with them and they are very fair and moderately priced."

"The first day (2/20/2015) was spent trying to locate the leak.  Several small (3/4") holes had to be drilled for the sensor to track the tags inserted at the hot water heater.  The effort had to be suspended on 2/20 because the field had become saturated.  Steve and Ray returned on 2/23/2015 and resumed the tracking operation.  After an hour or so they tagged the location and indicated that the leak was deep - 4-5 feet.  Preferred Plumbing returned, cut the concrete slab, and dug down about 5' to locate the leak about 10" away from the flagged location above the concrete slab.  I was amazed that the leak could be located with such precision  5' below a concrete slab.
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The installation looks great and we have not complaints. 

The estimate was provided on schedule and was complete so there were no surprise costs later.  The work was scheduled to be done about a month later, and that schedule was met.

Mr. Jensen and his assistant were careful to lay drop clothes to protect the floor from all the debris tracked in and out of the house.  They also cleaned up after themselves at the end of each work day so that the house did not feel like a work zone in the evenings.

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"Alvin was careful to explain prior to starting work that if he required extra supplies, etc it would be on top of the Angie's price. Also, that there was the possibility that it would not be a simple replacement. I expected that. The replacement turned out to be more complicated than I'd anticipated.
The plumbing pipes for hose bibbs are installed between the vertical studs. There is supposed to be a horizontal cross brace that secures the "inside" part of the bibb  with 2 screws into the wood. Turns out, when the house was built in 1997, no cross bracing was added inside the wall, so the unsupported pipe had been shifting each time we turned the faucet on or off for the past 17 years. So, when he went to remove the outside portion, instead of "unthreading" as it should have,  the copper pipe broke off at the joint inside the wall. In order to complete the repair, Alvin needed to make an access port on the interior wall. He very carefully sawed an 8x8" piece out of the drywall, added a wood cross brace to the existing framing, secured the plumbing pipe to it, then attached the new hose bibb on the outside. After completing the repair, he carefully re-fitted the piece to the wall and used some caulk I had to cover the seam.
We were charged only for the difference in supplies, not for the additional time involved, which I was grateful for. I was also relieved that we had decided to have this done. I hate to think about some day going out to turn the hose on or off and have a fountain inside the wall.
I felt he handled the situation very well, explaining to me along the way what the problem was and how he would fix it.
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"Terrance came to my house to give a quote.  He was very knowledgeable, professional, and courteous.  He tested the existing ducts for supply & return capacity.  He provided me with information on energy efficient HVAC systems, showed me options, and answered all my questions thoroughly when I was deciding which HVAC system I wanted to install.  My electrical service was only 100 amp, and I needed to upgrade to 200 amps to accommodate the new HVAC system.  He followed-up with me while I was getting quotes from other companies, and was not pushy.
The subcontracted electrician, Lawrence, with "LTAP Extreme Electric", was professional and courteous.  He and his apprentice, Diego, replaced my old electrical service panel and riser.  They ran electrical wire from the new service panel to the condenser unit outside.  The conduit run was perfectly placed, and gives neat appearance at the back of the house.  They also rewired at  the furnace closet, and for the new thermostat. 
The next day, Rick and his crew arrived as scheduled to install the HVAC system.  They were all courteous and professional.  Throughout the install, (about 4 days) Terrance came by and checked in with me, and his technicians, to make sure things were going as planned.  Any concerns I had during the installation were addressed immediately, and to my satisfaction.  The refrigerant lines and electrical wire that were run outside at the back of the house to the condenser unit, were place inside a nice looking conduit.  The condensate pump drain line was tied  into the existing sink drain and sealed.  The guys did a great job, and everything works perfectly!  They cleaned up after themselves, and removed the old furnace and swamp cooler.
I am extremely happy with all the work done, the professional and neat appearance of all the line runs inside conduit, the new units, and insulation on the refrigerant lines and ducts.  I would definitely call them back for future work, and highly recommend Reliable Tech to anyone!  I love my new HVAC system!!  Bring on the humidity!
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"It was great. He's a great plumber."

"They are prompt to arrive for the job and do good work. We had them install a new pump for our cooler and have now signed up for their annual maintenance plan ($193/year)."

"We just had a new heating and cooling system installed. Alex and Anthony did a great job! We are very pleased with the work and they definitely a great asset to your company. So friendly and went above and beyond to make this process a great experience for us."

"Contractor keep appointment (even though there were 2 or 3 calls expressing confusion about time and day); installed the drywall and cleaned the area.   The drywall installation was not smooth and when textured looked amateurish at best.  Before I could paint I had to sand several areas and apply canned texture-not the most professional look but time was a factor.  the next time the wall is painted will require extensive prep work to make it look professional.
Good things: appointment keep; work was done as explained; no extra charges.
Not so good: Technician was not a drywall guy.
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"Very well. Jacob explained that our one drain was slow because the pipe which had been installed 24 years ago was too small to handle all the runoff and associated soapy water from that sink and the washing machine. Suggested occasionally running empty washer on hot to help with this problem."