Get matched with top water heater pros in Pine Level, NC

"I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!"

"Great job! Would hire again!"

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

"Andrew did an outstanding job. Customer Service was excellent. I will definitely hire him for any future plumbing needs. Will recommend him to family and friends."

"He was prompt, personable and took care of my problem quickly. Defintely will call him again - and he will do 24/7!!"

hvac

"Do not make the mistake of thinking that specifying a specific make and model of water heater simplifies the project. My biggest mistake was not realizing that Lowe AO Smith water heaters were specific to Lowe and would cause all sorts of problems with the contractor distributors. By the time I understood the real issues, we had a signed contract and I had 50% paid. The plumbing manager and I were eventually able to revert the contract to an install-only option, which was done correctly and professionally in just a couple of hours."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Matthew came to do a free inspection of my plumbing.  He noticed some water under the kitchen sink and gave us a very reasonable estimate for that repair.  We ultimately decided to replace the sink and faucet, as the whole setup wasn't in great shape.  Matthew came the next day and did the job; he was punctual and professional, and he did an excellent job.  We are very pleased with how it turned out.
"

"Our well pump and pressure tank failed, and our hot water heaters were 20 years old, leaving us without water. When they failed I called around until I reached Optimal Plumbing. The folks there were easy to work with, and were able to start replacing the hot water heaters, the pressure tank, a leaking filtration system and sink a new well pump the same day we called--getting us back online the following afternoon. They were knowledgable, fast, willing to answer my questions. Plus the guys were just extremely nice and easy to deal with. I cannot recommend anyone more highly. If we ever have any problems in the future I would not hesitate to call them first."