Optimal Plumbing Solutions, Inc. logoApproved Pro
Approved Pro

Optimal Plumbing Solutions, Inc.

Plumbing, Water Heater Service, Drain Pipe Installation,

About us

Locally, family owned and operated plumbing company that believes in doing the right thing 100% of the time. Customer satisfaction is the most important thing to us.

Business highlights

Family owned & operated
Emergency services offered
6 years of experience

Services we offer

We do all kinds of plumbing repair and service work. If it's broken, leaking, or not working in your current home we can repair or replace it. 15+ years of experience allows us to diagnose the problem and provide you with all the possible solutions so you can make the best decision for your home.

Services we don't offer

We do not offer septic pumping or back flow certification

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
0%
1
4%

Filter reviews by service

Showing 1-25 of 25 reviews
Dale W.
Apr 2024
5.0
Plumbing
Yes, I recommend this pro
Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else.
Response from Optimal Plumbing Solutions, Inc.
"Thank you for the great review [Member Name Removed]. We are so glad you're happy with the service provided. We appreciate you choosing Optimal and look forward to working with you in the future."

B L.
Dec 2021
1.0
Plumbing
They came December 24 Christmas eve. They said that this is not their problem. Never do the job, Never called me.

Mell W.
Mar 2021
5.0
Water Heater Service, Gas Leak Repair
Yes, I recommend this pro
$1,900
Water heater and repair of natural gas lines were done efficiently and quickly.

Edward P.
Mar 2021
5.0
Plumbing
Yes, I recommend this pro
Leaks and Instapot removal

Joseph C.
Oct 2020
3.0
Plumbing, Drain Pipe Installation
$543
Replacement was okay but I felt the price was astronomical. A toilet bowl kid is maybe 10-15$ from Lowe’s and a pressure replacement valve can’t be that expensive but the overall job came to $550.

Charlene M.
Oct 2020
5.0
Plumbing, Drain Pipe Installation + 1 more
Yes, I recommend this pro
Great! Wonderful work. Would hire again. Very nice and professional.

Megan M.
May 2020
5.0
Plumbing
Yes, I recommend this pro
I can highly recommend Optimal Plumbing Solutions! They were professional during the entire process. They provided quality service and were punctual for both the estimate and repair. We had a lot to fix, and it was an overall good value. They offer a discount for multiple projects on the same ticket, this discount helped a ton! In early March, they fixed multiple issues that we had going on in our house. In 2012, my husband and I moved back into his childhood home. The whole time our guest bathroom has not had a working shower, but we knew from other plumbing visits that to fix it would require cutting through drywall from another room and be a big project. Plus we had to fill a bucket with the cold water of the tub to flush the toilet, we have had two other plumbers visit over the years to fix this issue with no luck. We finally decided to fix the hot water in our guest bathroom and other plumbing issues that my dad recommended that have happened over the years. We are expecting our first child in July and the out of town new grandparents were planning (before the pandemic) to stay with us to help out. We know we need our guest bathroom that is close to the nursery to be up and running. Optimal Plumbing Solutions repaired the clean out in the front yard, replaced two outside hose bibs, replaced the shut off valve and supply line at the toilet, installed a shower/tub valve, and replaced shower arm with drywall cutout. Basically they fixed all the plumbing issues we have been procrastinating on fixing. They did a fantastic job! Our pipes are safer and less likely to burst with the clean out repaired and the hose bibs replaced. Our guest bathroom now has a working shower and toilet again! Note: I did not take photos of the outside issues, but here are some before and afters of the guest bathroom: new shower, old shower, new tub, and old tub

Kidist M.
May 2020
5.0
Plumbing
Yes, I recommend this pro
The pricing was good and they provided a good warranty on the work.

Jennie F.
Mar 2020
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$5,000
Perfect! They were able to quickly and efficiently make all the repairs and then tackled the outside job with the heater. The difference the new one made was remarkable. The plumber was very personable and explained everything clearly. Optimal is the only plumbing service I will use is future.

Glenn P.
Mar 2020
4.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$2,000
Complel satisfied with service by this company

Duane I.
Mar 2020
5.0
Plumbing
Yes, I recommend this pro
$600
Very well. I was not aware of the problem with the pressure valve.

Wes T.
Jan 2020
5.0
Water Heater Service
Yes, I recommend this pro
Very well Happy with the service

Bryan N.
Dec 2019
5.0
Plumbing
Yes, I recommend this pro
$1,000
Excellent, from start to finish and very professional. Completed both rough-ins in a very timely manner. I couldn't of found a better company to perform this work at a great price.

Tom K.
Nov 2019
5.0
Plumbing
Yes, I recommend this pro
It went great and he fixed the problem.

JAMES C.
Nov 2019
5.0
Plumbing
Yes, I recommend this pro
$1,650
Brad replaced all my water lines. He was very professional. I wouldn't hesitate to use them again. Thanks , Jimmy Coggins

Tom M.
Nov 2019
5.0
Plumbing
Yes, I recommend this pro
Excellent service, timely and professional

Thomas B.
Nov 2019
5.0
Plumbing
Yes, I recommend this pro
Needed a water line for automatic ice maker. Great experience and reasonably priced.

David A.
Oct 2019
5.0
Plumbing
Yes, I recommend this pro
$1,600
The guys with Optimal Plumbing were very professional and very friendly. They were quick with their work and willing to help me understand when I had questions. I would absolutely recommend them and plan to call on them again shortly after the first of the year to replace my hot water heater.

Bruce K.
Sep 2019
5.0
Plumbing
Yes, I recommend this pro
Brad came right out to give us a full estimate, then came and did the work the next day. The quote was what we payed. We were very pleased with the quality of his work. He guaranteed his work and use's quality materials and pays attention to the small details. We would highly recommend him.

Stella K.
Sep 2019
5.0
Plumbing
Yes, I recommend this pro
$2,606
Best contractors I ever had. First of all they were nice to my little dog. Brad and Arron worked together like a team should.”impressive” they worked quickly and explained ever detail before and during. These are the only contractors I ever had that charged me the price they quoted. I would recommend Brad and Aaron to anyone. I am super pleased with Optimal Plumbing Solutions.

Deborah W.
Aug 2019
5.0
Plumbing, Water Heater Service + 1 more
Yes, I recommend this pro
$10,000
Our well pump and pressure tank failed, and our hot water heaters were 20 years old, leaving us without water. When they failed I called around until I reached Optimal Plumbing. The folks there were easy to work with, and were able to start replacing the hot water heaters, the pressure tank, a leaking filtration system and sink a new well pump the same day we called--getting us back online the following afternoon. They were knowledgable, fast, willing to answer my questions. Plus the guys were just extremely nice and easy to deal with. I cannot recommend anyone more highly. If we ever have any problems in the future I would not hesitate to call them first.

Patrica W.
May 2019
5.0
Plumbing, Septic Tank Service
Yes, I recommend this pro
$200
They were excellent. They came in during the night, around 7:30pm. They were very professional and excellent. His manner was superb. Answered the call immediately. Price was excellent. He came at night and didn't charge me an extra.

Debby O.
May 2019
5.0
Plumbing
Yes, I recommend this pro
$3,500
Very well!I haven't had a problem since then and the work was done on a timely manner and he did the job for 2 half days only but the price is a little bit high.

Amit L.
Apr 2019
5.0
Plumbing
Yes, I recommend this pro
$1,400
The service was good. The estimate was good. They did the work in short period of time.

Andres A.
Apr 2019
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
Brad was responsive, professional, competitive and did a very good job. Would definitely recommend him.

Licensing

Insured

Licensed*

Trade License Number

32848

Trade License Locale

North Carolina

Trade License Expiration

09/05/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Optimal Plumbing Solutions, Inc. is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 8:00 AM - 2:00 PM Sunday: Closed

Optimal Plumbing Solutions, Inc. accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Optimal Plumbing Solutions, Inc. does not offer free project estimates.

No, Optimal Plumbing Solutions, Inc. does not offer eco-friendly accreditations.

Yes, Optimal Plumbing Solutions, Inc. offers a 10% senior discount.

Yes, Optimal Plumbing Solutions, Inc. offers emergency services.

Yes, Optimal Plumbing Solutions, Inc. offers warranties.

Optimal Plumbing Solutions, Inc. offers the following services: We do all kinds of plumbing repair and service work. If it's broken, leaking, or not working in your current home we can repair or replace it. 15+ years of experience allows us to diagnose the problem and provide you with all the possible solutions so you can make the best decision for your home.

We do not offer septic pumping or back flow certification