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TRUSTED BY KENLY, NC HOMEOWNERS

  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon12
    Verified water heater services reviews

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"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

Dale W on April 2024

Locally, family owned and operated plumbing company that believes in doing the right thing 100% of the time. Customer satisfaction is the most important thing to us.

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

Dale W on April 2024


Avatar for Thermo Direct Inc.

Thermo Direct Inc.

4901 Trademark Dr
4.52(
184
)
Approved Pro

Thermo Direct Inc.

4901 Trademark Dr
4.52(
184
)
Approved Pro
Customers say: Super punctual
233 local quotes requested
26 years of experience

For over a decade, the professionals at Thermo Direct Inc have worked hard for our friends and neighbors in the Triangle area. Helping homeowners and business owners, our comfort system technicians will make sure that your property’s heating and air conditioning equipment works as reliably and energy efficiently as possible. For projects big and small, we provide honest, cost-effective service. Relax... The Doctor is in the House!

"Thermo Direct sent Joe Ginn to my home to replace my kitchen faucet! Joe did a FANTASTIC JOB!! He was kind, courteous, respectful and very professional!! He listened to my concerns and answered my questions. Joe is a blessing as well as a great asset to your company!"

Jerry M on September 2025

For over a decade, the professionals at Thermo Direct Inc have worked hard for our friends and neighbors in the Triangle area. Helping homeowners and business owners, our comfort system technicians will make sure that your property’s heating and air conditioning equipment works as reliably and energy efficiently as possible. For projects big and small, we provide honest, cost-effective service. Relax... The Doctor is in the House!

"Thermo Direct sent Joe Ginn to my home to replace my kitchen faucet! Joe did a FANTASTIC JOB!! He was kind, courteous, respectful and very professional!! He listened to my concerns and answered my questions. Joe is a blessing as well as a great asset to your company!"

Jerry M on September 2025


Avatar for A's Plumbing Service

A's Plumbing Service

104 Lillian Street
5.00(
3
)
Approved Pro

A's Plumbing Service

104 Lillian Street
5.00(
3
)
Approved Pro
Customers say: Quick response
5 years of experience
Free onsite estimate

Here at A's Plumbing Service, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guaranteeing your satisfaction!

"I would highly recommend him! He will be my first call in the future instead of my last!"

Tammy F on February 2023

Here at A's Plumbing Service, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guaranteeing your satisfaction!

"I would highly recommend him! He will be my first call in the future instead of my last!"

Tammy F on February 2023


Tim Campbell Plumbing

PO Box 27191
4.72(
346
)
Approved Pro

Tim Campbell Plumbing

PO Box 27191
4.72(
346
)
Approved Pro
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
62 local quotes requested

Welcome to Tim Campbell Plumbing! We are a trusted, recommended, and recognized for our superb service. We are the premier provider of plumbing, heating, and drain cleaning services for residential or commercial locations throughout North Carolina. We are skilled and highly trained professionals ready to service your home or project today!

"The absolute worst !!! My mother has cancer and this man took 800 plus for a service not done !!! We reached out to him the first time and told him something was not right and he bs about coming back ! He then finally came back after begging my mom to delete her review first talking about protecting his name and ?.. here we are again with the same thing! Not fixed ! Last time he came he left our house a mess !!!!!!!! Dirt ? everywhere! The town of Warsaw asked did he go under the house and neither time did! He used an electric snake for a temporary fix !!!!!! How dare you take that kind of money from my mom for a half done job !!!!!! "

Tiara S on July 2025

Welcome to Tim Campbell Plumbing! We are a trusted, recommended, and recognized for our superb service. We are the premier provider of plumbing, heating, and drain cleaning services for residential or commercial locations throughout North Carolina. We are skilled and highly trained professionals ready to service your home or project today!

"The absolute worst !!! My mother has cancer and this man took 800 plus for a service not done !!! We reached out to him the first time and told him something was not right and he bs about coming back ! He then finally came back after begging my mom to delete her review first talking about protecting his name and ?.. here we are again with the same thing! Not fixed ! Last time he came he left our house a mess !!!!!!!! Dirt ? everywhere! The town of Warsaw asked did he go under the house and neither time did! He used an electric snake for a temporary fix !!!!!! How dare you take that kind of money from my mom for a half done job !!!!!! "

Tiara S on July 2025


Avatar for Bell Cow Heating and Cooling

Bell Cow Heating and Cooling

1328 Sapona Rd
4.50(
355
)
Approved Pro

Bell Cow Heating and Cooling

1328 Sapona Rd
4.50(
355
)
Approved Pro
Customers say: True professional
65 local quotes requested
11 years of experience

Bell Cow is a fully licensed and insured construction and trade-services provider. We have licensed general contractors on staff, along with a team of HVAC, Plumbing, and Electrical personnel spread throughout our North Carolina and Virginia markets. Our goal is to provide turn-key service for our residential and commercial customers alike, providing emergency repair, flexible payment options, dedicated customer service, and tailored solutions to fix what's broken. Don't get milked by the other guys, call Bell Cow or visit us online at BellCowServices.com

"no comments."

Mike C on February 2025

Bell Cow is a fully licensed and insured construction and trade-services provider. We have licensed general contractors on staff, along with a team of HVAC, Plumbing, and Electrical personnel spread throughout our North Carolina and Virginia markets. Our goal is to provide turn-key service for our residential and commercial customers alike, providing emergency repair, flexible payment options, dedicated customer service, and tailored solutions to fix what's broken. Don't get milked by the other guys, call Bell Cow or visit us online at BellCowServices.com

"no comments."

Mike C on February 2025


Avatar for Five Star Bath Solutions of Raleigh

Five Star Bath Solutions of Raleigh

744 Merritt Capital Drive, Suite 115
4.89(
23
)
Approved Pro

Five Star Bath Solutions of Raleigh

744 Merritt Capital Drive, Suite 115
4.89(
23
)
Approved Pro
Customers say: True professional
392 local quotes requested
6 years of experience

We provide five star quality Raleigh bathroom renovations WITHOUT the five star price. Five Star Bath Solutions of Raleigh delivers the highest quality materials and professional bathroom remodeling services, while respecting your time, space, AND budget. Call us today!

"My team was fabulous, from beginning to end!! Brad Mercer-Sales, Bob High-Project Manager, Kaveeh and Josneil-Shower Installers, Emaurey Painting, Juarez Hardwood Flooring All work was thorough and done on time. All workers in the home were always friendly, hardworking, caring, respectful of my property. A big thank-you to my Five Star team! Before and after photos. "

Marcia B on August 2025

We provide five star quality Raleigh bathroom renovations WITHOUT the five star price. Five Star Bath Solutions of Raleigh delivers the highest quality materials and professional bathroom remodeling services, while respecting your time, space, AND budget. Call us today!

"My team was fabulous, from beginning to end!! Brad Mercer-Sales, Bob High-Project Manager, Kaveeh and Josneil-Shower Installers, Emaurey Painting, Juarez Hardwood Flooring All work was thorough and done on time. All workers in the home were always friendly, hardworking, caring, respectful of my property. A big thank-you to my Five Star team! Before and after photos. "

Marcia B on August 2025


Avatar for Gas Masters

Gas Masters

6300 Limousine Dr Suite 104
4.89(
19
)
Approved Pro

Gas Masters

6300 Limousine Dr Suite 104
4.89(
19
)
Approved Pro
Super Service Award
Customers say: True professional
95 local quotes requested
3 years of experience

Gas Masters is a Raleigh based home-service company specializing in Gas Piping, Fireplace Service / Maintenance and the sales / installation of Fireplaces and Fire Features. Here’s how we can help: -Fast, professional gas fireplace repairs and service -Wood-to-gas fireplace conversions -Quick & worry-free gas leak detection and gas piping repairs -New gas lines for ranges, cook tops, generators, grills and any other gas appliances -Installation and service of gas logs, inserts, direct vent fireplaces, fire pits, and fire bowls We are proficient with both natural gas and LP (Propane), so if you need our help- don't hesitate to reach out today!

"They were so professional! Answered all my questions and were able to locate my leak and give me my options. They also have a quick response time and were able to fit me in within 24hrs. "

Dana D on August 2025

Gas Masters is a Raleigh based home-service company specializing in Gas Piping, Fireplace Service / Maintenance and the sales / installation of Fireplaces and Fire Features. Here’s how we can help: -Fast, professional gas fireplace repairs and service -Wood-to-gas fireplace conversions -Quick & worry-free gas leak detection and gas piping repairs -New gas lines for ranges, cook tops, generators, grills and any other gas appliances -Installation and service of gas logs, inserts, direct vent fireplaces, fire pits, and fire bowls We are proficient with both natural gas and LP (Propane), so if you need our help- don't hesitate to reach out today!

"They were so professional! Answered all my questions and were able to locate my leak and give me my options. They also have a quick response time and were able to fit me in within 24hrs. "

Dana D on August 2025


Avatar for Zoom Drain Raleigh Southeast

Zoom Drain Raleigh Southeast

3262 S Brightleaf Blvd
4.75(
4
)
Approved Pro

Zoom Drain Raleigh Southeast

3262 S Brightleaf Blvd
4.75(
4
)
Approved Pro
Customers say: Quick response
358 local quotes requested
2 years of experience

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Extremely happy with the work they've done. "

Bashel H on September 2025

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Extremely happy with the work they've done. "

Bashel H on September 2025


Avatar for Ellis Construction & Rehab

Ellis Construction & Rehab

105 Madalyn Ct
1.00(
2
)
Approved Pro

Ellis Construction & Rehab

105 Madalyn Ct
1.00(
2
)
Approved Pro
6 years of experience
Free onsite estimate

Not everyone is good with their hands and that's okay! We're here to help! Ellis Construction & Rehab Inc, can handle everything on your to-do list. Some of our previous customers even call us a Master of all trades because of our ability to handle any project they need. We are Veteran owned and operated, licensed and insured, and our goal is to be your go-to service provider for all your commercial and residential maintenance needs!

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."

Carolyn H on April 2025

Not everyone is good with their hands and that's okay! We're here to help! Ellis Construction & Rehab Inc, can handle everything on your to-do list. Some of our previous customers even call us a Master of all trades because of our ability to handle any project they need. We are Veteran owned and operated, licensed and insured, and our goal is to be your go-to service provider for all your commercial and residential maintenance needs!

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."

Carolyn H on April 2025


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Water Heaters questions, answered by experts

When replacing an old unit, you might want to switch from a gas water heater to an electric water heater or vice versa. To do this, you will likely need to add infrastructure to the area. For example, you likely don’t have a gas line that served your old electric water heater. You’d have to call a plumber to put in a new gas line. If you’re replacing a gas unit with an electric one, the plumber will need to safely cap the old gas line. You will then need an electrician to add wiring for the new electric unit.

How long a water heater lasts depends on the type. A conventional tanked water heater has an average lifespan of eight to 12 years. Tankless models typically last a little longer, anywhere from 10 to 15 years. Regular maintenance can help you extend the life of your water heater and keep operating costs in check.

Often, the first issue you might encounter is a lack or loss of power—this could be caused by a tripped switch or a failed heating element. If your hot water is not producing enough power and its size is not the issue, you might need to replace one of its heating elements. A leaking water heater could be caused by tank erosion.

Venting a gas water heater out of the roof is preferable in most cases. Heated exhaust gases naturally rise, so a vertical vent pipe is efficient. If you’re trying to vent through a pipe exiting a wall, the angle of the pipe may be more horizontal than vertical, making the venting system less effective. If you go through a wall, you may need to add a fan to ensure a successful expulsion of the gases outdoors.

Yes, most municipalities have codes that require water heaters to have pans. A pan is necessary when a water heater or hot water storage tank is installed in an area where water leakage could cause damage, such as an attic, second floor, or finished basement. Tankless water heaters are not required to have a pan since there is no storage tank.

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The Kenly, NC homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.