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TRUSTED BY SMITHFIELD, NC HOMEOWNERS

  • Average homeowner rating star icon4.9
    Average homeowner rating
  • Verified reviews icon36
    Verified water heater services reviews

Top-Rated Water heater pros in Smithfield - Updated Nov 2026

C. Massey Plumbing
4.9(
36
)
Tankless Water Heater - InstallTankless Water Heater - Repair - For BusinessWater Heater - Install or Replace+3 more

Serving Smithfield, NC and surrounding areas

Approved

In business since 2008

Emergency services offered

Small jobs welcome

"I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!"
Response time40 mins
3 neighbors recently requested a quote
Recommended by96%of homeowners
Avatar for A & M Heating & Air Conditioning, Inc.
A & M Heating & Air Conditioning, Inc.
4.8(
26
)
Water Heater - Repair or ServiceTankless Water Heater - InstallTankless Water Heater - Repair+1 more

Serving Smithfield, NC and surrounding areas

Approved

Free estimates

Emergency services offered

Small jobs welcome

"Great. Billy came much earlier than I'd expected (this was first hot day of season, and all hvac companies had a flurry of calls), and corrected the minor fan problem and added freon. All done within 45'. Very friendly guy, and I will use this company for all hvac needs from here on out."
Mitsubishi Install
Roots
Broken Pipe
Repaired Pipe
Water Heater

+6

12 neighbors recently requested a quote
Recommended by70%of homeowners
Avatar for East Coast Water Quality
East Coast Water Quality
5.0(
4
)
Solar Water Heater System - InstallTankless Water Heater - InstallTankless Water Heater - Install - For Business+6 more

Serving Smithfield, NC and surrounding areas

Approved

In business since 2014

Free estimates

Warranties offered

"We have had a wonderful experience with East Coast Water Quality. Mr. Joel Newcomb came to our house for an in-home water test and was very professional and knowledgeable. He was extremely helpful in identifying issues with our water and helping us get the installation scheduled. The installation tech who came was also very knowledgeable and made sure to walk me through everything I needed to know about our new system."
Custom drinking water sink from East Coast Water Quality
Additional Photos
Additional Photos
Install or repair broken sinks by East Coast Water Quality
Toilet plumbing by East Coast Water Quality

+23

1 neighbors recently requested a quote
Recommended by75%of homeowners
NuBlue Electric, Plumbing & Air
5.0(
7
)
Water Heater - Install or ReplaceTankless Water Heater - InstallTankless Water Heater - Repair+1 more

Serving Smithfield, NC and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

NuBlue Air serves all of the Lake Norman region's needs. Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! \n \nHave an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs. \n \nVisit our website for coupons and specials!

6 neighbors recently requested a quote
Avatar for Williams Plumbing and Repairs
Williams Plumbing and Repairs
4.4(
10
)
Water Heater - Install or ReplaceSolar Water Heater System - InstallTankless Water Heater - Install+6 more

Serving Smithfield, NC and surrounding areas

Approved

In business since 2013

Free estimates

Emergency services offered

William's Plumbing is owner-operated. We've been in business for going on 10 years. We offer anything from emergency plumbing calls like a busted pipe or even rough in a house. No job is to big or to small. We offer competitive prices and stand by our work. We are available 24 hours a day 7 days a week.

Additional Photos
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Additional Photos

+12

Response time11 hrs
Response rate100%
5 neighbors recently requested a quote
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Water Heaters FAQs, answered by experts

Homeowners insurance may cover the repair or replacement of a water heater if it's damaged by a covered peril, such as a fire or a burst pipe. However, policies typically do not cover repairs or replacement needed due to normal wear and tear, old age, or lack of maintenance. For these issues, a home warranty or a manufacturer's warranty may provide coverage. While the policy might not pay to fix or replace the malfunctioning appliance itself, it often covers the cost of water damage restoration caused by the faulty water heater. Always check with your insurance provider to understand the specifics of your policy.

There are many issues that can cause cold showers, but the most likely is a problem with your water heater, especially if other fixtures also don’t get hot water. If it’s just your shower not getting hot water, you likely have a broken or damaged shower cartridge. You can replace this yourself or hire a plumber to do the work for you if you’re not comfortable working with plumbing.

Several signs indicate your water heater may be failing or in need of replacement. Key indicators include:

  • Age: A water heater older than ten years is approaching the end of its typical lifespan.

  • Water Quality: If you notice rusty or discolored water from your hot water faucets, or a foul odor similar to rotten eggs or sulfur, it can signal internal corrosion.

  • Unusual Noises: Banging, rumbling, or popping sounds from the tank often mean sediment has built up, causing the unit to overheat.

  • Leaks: Any water pooling around the base of the tank or visible leaks are clear signs of failure.

  • Performance Issues: A decline in performance, such as water not getting hot enough, taking longer to heat up, low water pressure, or decreased efficiency, suggests the unit is struggling.

  • Visible Damage: Obvious rust and corrosion on the exterior of the tank can indicate a more serious internal problem.

While these signs often point to replacement, some issues may be fixable. It's best to consult a professional plumber to diagnose the problem before investing in a new unit.

One of the primary benefits of a heat pump water heater is how cost-effective it is. How much you save will depend on your water usage and electricity costs. That being said, we can ballpark savings for the average home of between $100 and $500 per year. You can increase that savings rate by researching and applying available energy incentives available in your area. If you really want to focus on cost, consider a tankless water heater.

If you have a tank-type electric water heater, it runs regularly to keep the water at the desired temperature. If you live in a home where you don’t use much hot water, it could seem wasteful to run power to heat water that you’re using infrequently. You could save some power by using a smaller tank, insulating the tank, or lowering the temperature of the water heater.

The Smithfield, NC homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.