Get matched with top in Montreat, NC

"The first two visits were fine and the ants were abated. We were required to go under contract and did so after the first treatment worked so well. That part was fine. The Associate who came to the house the last two times is where the problem comes in. His first visit was fine. My wife escorted him around the house as he checked and treated windows and doors. The last time, September 14, 2018, was another story. She escorted him around the downstairs and decided to let him go upstairs on his own. She noticed he was up there too long and quietly went up the stairs and watched him as he removed prescription med bottles from the medicine cabinet and read the labels. He was actually shining his flashlight on the labels so he could read them. She asked him what he was doing, and scared the fire out of him. He stammered and said he was looking for silverfish. She made him leave the house, had him finish up outside and paid him for the services. He was very worried that she might call his boss and tried to express concern about him breaking her trust. I immediately called the office he works out of, 232 Swannanoa River Road, Asheville, and asked to speak to a supervisor. The girl who answered the phone said he wasn't there; he was at a conference at the corporate office in South Carolina. I asked for that number and she gave it to me. I called there and was told there was not conference going on, and the man I was looking for wasn't there. I left a message with his supervisor in the South Carolina office. I received a call a short time later from the Swannanoa River Road manager and explained what happened. He was surprised and told me, "That doesn't sound like Al." He assured me he would look into it and call me back. It is now 10/17/18 and I haven't heard a word. I have attempted to call the office and received no answer. From what I can tell the associate is not even an NC resident - I wonder about their vetting process. Beware and never leave an "associate" to lead themselves around your house. I really don't think they fired this guy - I wouldn't want him in my house or yours."

"Enjoying the services, my pro James is awesome. Booked quarterly service for the year."

"They're excellent."

"Excellent!!! nice guy David"

"Absolutely first rate!!! Honest, candid, and supremely professional. Fantastic communications—both in the oral report and the incredibly detailed written report. Not simply pointing out issues but offering in depth recommendations for fixes. When Hugh said he’d inspect the new house we just bought as if it was for himself or his parents, it wasn’t just salesmanship “happy talk” or empty promises. The thoroughness of the inspection is eye popping! The entire process was painless, seamless, and smooth as silk. We’re very confident in the quality of the inspection and recommend Smoky Mountain Home Inspections wholeheartedly. One of the very best professionals we ever dealt with, in any area. If a ten star rating was an option, it would be fully deserved. Thank you! Dr Lani Kass"