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"We needed the 32 year-old ductwork replaced in our second story due to heavy infiltration of dust, pollen and bits of fiberglass insulation from the unfinished attic portion from deteriorated ducts. Given our pretty severe allergies to tree and grass pollen, the second story rooms were mostly unusable and even the first floor a problem, not as bad but still unpleasant. Even our cat was suffering. Drew, the sales manager, gave the whole system a very thorough review. He measured our rooms and discovered the system was oversized for the square footage, which not only put strain on the blowers but made the sound at the registers so loud it was difficult to speak on the phone in my office. He recommended an additional register in the hallway between the rooms. Glad he did. The thermostat is located in the hallway which also looks out over a large room with a cathedral ceiling. The new outlet has helped normalize the temperature and the AC/Heat run much less now and give more even temperatures. He also recommended a full house filter on the blower and an in-duct LED purification device that treats mold, dander, pollen and dust. Again, glad he did. They have made a big difference very fast, especially in pretty dramatically reducing dust and improving our respiratory systems. We had the same devices installed on our downstairs unit. We also had a detached first floor duct. In an above and beyond move, Drew went into the crawl space to check it out and temporarily repaired the duct until Maynor could replace it. The installation team, Jeff and Seth, were the superheroes of the project. There were two ducts so tight under the roof they looked as if they couldn't be replaced without tearing out part of the ceiling. One of those ducts had been shredded all the way through by an animal. It came out right over my desk and had been raining pollen, etc. down on me for some time. Seth managed to squeeze into the tight spots and replace the ducts all the way to the boxes. Both guys were very professional and personable and did a great job as unobtrusively as possible in a single day. Also very proud of the company and obviously happy to work there. Maynor sounds like a very customer and employee focused company."

"Great job done by Dylan, Hassan, and Chayton. They protected our home from any dirt or debris. The installation of our mini-split was professionally done and worked perfectly. Dylan answered all my questions before the team packed up. I highly recommend this company and this team."

"I needed to get an HVAC replacement for the original system in this house (18 years old) and had been putting it off the last few years with bandaids. Finally I decided I was going to replace my system. After doing some research Air Experts H&C stood out from the user reviews so I called them for an estimate. When Craig arrived he demonstrated great knowledge from the onset and was very thorough in walking through every aspect of the options and recommendations. I consulted some other options but ultimately I expected the best service and workmanship out of Air Experts so I went with them. They arrived on time, the technicans were respectful, efficient (worked all the way through until completion), and installed a quality product. The whole experience went very smoothly thanks to Craig, Dustin, and the folks at Air Experts H&C."

"Called in these folks for a recurring problem with our 2nd floor AC unit leaking freon. Other vendors had investigated, but we had not yet come up with a consensus on the diagnosis. Very nice, very professional. First visit was unable to produce any insight, but I felt due diligence was quite thorough. A second appointment was setup to run a more thorough regression test. Unfortunately, it too was inconclusive. I felt they had done everything they could to diagnose a very tricky issue. Their final prognosis was that it had to be one of a couple of very rare and odd possibilities. Didn't feel too comfortable with this, but had no basis to argue. Total cost at this point between the two visits was $300 with no real progress. Eventually, we stumbled upon an excellent veteran AC repairman who investigated and confirmed an earlier hunch, and was able to explain why. We hired him to fix the problem, a leaky compressor coil (had to replace), and we've have never had a problem since. Now that we know what the issue was, I'd have to say I'm fairly disappointed with this vendor's performance. They firmly disputed the compressor coil as a possible cause. And we paid a decent amount of cash for this misdiagnosis. We'll stick with the guy who eventually fixed the problem as our AC repairman from here on out.
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"Very Well.  They were knowledgable and there was a very noticeable difference in the air quality from a dust standpoint. 


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At Comfort Monster, we live by our motto, "Service So Good... It's Scary!" There are reasons why we were recently voted IndyWeek's Best of the Triangle for HVAC, why we have such a high rating on Angie's List and other review sites, and why our customers call us back to their homes year after year. Our technicians average more than 10 years of experience, and they get no incentives for selling you anything. Their focus is on helping you make informed HVAC decisions, not pushing services you don't need. Our system replacement estimates are always no-obligation and 100% free, and we will make financing your new system easy. A few of our credentials: NATE certified, Carrier Factory Authorized Dealer, licensed and insured.

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"Very quick response to fix my central air. Very efficient, knowledgeable and courteous. Cost was reasonable. I would definitely recommend this company!"

Arproser Heating and Air, has over 20 years of experience so you can rest assured you have hired the best. Being a locally owned and operated company, Arturo will be the one that greets you on the phone and the person on site ensuring your home's comfort and safety. Our reputation is based on service, safety, and quality, also Arturo is HVAC active instructor at Waketech Community College and this ensure you will get the best service at your fingers.

"The gentlemen from AC Harris arrived on time. and they moved so quietly, the only sound was them cleaningwith the machines they brought. The technicians never paused until they were done. They did an impressive job cleaning and were careful to remove their shoes upon entering so as not to bring in any dirt. They exceeded my expectations. My husband agreed- they really made a difference in our ducts and the air we breathe. We appreciate their hard work. We totally recommend this company and their prices are very reasonable!"