Air Experts Heating & Cooling

Heating and Air Conditioning, Plumbing, Energy Efficiency Auditing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We keep your heating and cooling equipment working properly, performing at peak efficiency while insuring your comfort and keeping your air safe. We Guarantee 100% Satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.83,263 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 3263 reviews

Lou O.
09/2024
5.0
plumbing
  + -1 more
Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation.
Description of Work: Replaced a tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice B.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Trent with Air Experts was professional and explained everything clearly. I highly recommend him when you need a hvac technician.
Description of Work: Diagnosed hvac issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95.45

Response from Air Experts Heating & Cooling
Thank you so much, we appreciate your continued business and support!

Julia A.
08/2024
5.0
plumbing
  + -1 more
Luis was wonderful. He was prompt, professional, courteous. He kept us apprised of the progress.
Description of Work: Clear a stoppage in system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Air Experts Heating & Cooling
Thanks so much for your kind words! We're happy to help and always here if you need us.

Joanna M.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Second time I called upon Air Experts & I’m glad. Will Moreno did a great job explaining what & why needed repairing, called in for the part & got it done the day after the holiday. We didn’t even have to suffer without any AC in the heat waiting for the repair. Will call them again & again!
Description of Work: Fixed an AC fan blower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Response from Air Experts Heating & Cooling
Thank you so much, we appreciate your continued business and support!

Donna D.
06/2024
5.0
heating & air conditioning/hvac
  + -1 more
I called Air Experts at 7:30 am on a Friday morning and they were here by 10:30! I was so concerned that I might have to wait a weekend in this 90 degree weather before I would be able to get an appointment but because Air Experts is so large, they have 45 techs that service the area, they were able to send a seasoned technician pretty quickly. And he had the parts on the truck to fix it on the spot. He was very thorough in explaining the problems and how they would be fixed and the cost wasn't out of line at all. I would highly recommend Air Experts during this hot summer temperatures!
Description of Work: Parts replaced in air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Response from Air Experts Heating & Cooling
Thanks so much for your kind words, [Member Name Removed] ! We re happy to help and always here if you need us.

CAMILLE W.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Communication via text before the visit kept me updated on the coming visit. The technician Shane Collins was very knowledgeable. He patiently and thoroughly answered all my questions.
Description of Work: This was one of my twice yearly routine maintenance checks for which I pay a low monthly fee. There were no additional services needed and no additional fees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you so much, we appreciate your continued business and support!

Roy H.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Tech was on time,business like, informative and efficient.
Description of Work: Annual inspection and where required, updates

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thanks so much for taking the time to share your feedback. We're always here if you need us.

Susan W.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Torrie always professional, thorough and pleasant!
Description of Work: Semi-annual tuneup for heat and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you so much, we appreciate your continued business and support!

Timothy M.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
Travis did a great service job! Had the company and it’s predecessor for years with great results ‘
Description of Work: Routine cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you so much, we appreciate your continued business and support!

Jim J.
03/2024
5.0
water heater repair
  + -1 more
The team from Air Experts was fantastic, both in doing the estimation and doing the work. I would recommend them for any service.
Description of Work: The water heater needed to be replaced, along with replacing minor plumbing fixtures (hose bibs, pressure release valve, and interior water shut off).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Hi [Member Name Removed]! Thanks so much for taking the time to share your feedback. We're always here if you need us.

David B.
03/2024
1.0
water heater repair
  + -1 more
Was assured by the representative on the phone that repairman would have the necessary part for my water heater when he arrived. He arrived without the part, quoted an exorbitent price to fix it, tried to sell me a new water heater, and charged $79 for the info. Called another service an had it repaired for less than half Air Experts quoted price. Works great now.
Description of Work: Replace gas control valve

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$300

Response from Air Experts Heating & Cooling
[Member Name Removed], we are sorry to hear that you had less than an ideal experience with our team. We take your concerns seriously and have sent this onto management for further review. Thank you for reaching out to us.

Shelby L.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Preston with Air Experts was out to do routine maintenance today. He was very professional, knowledgeable, and efficient. Consistent, high quality service from Air Experts since they installed my HVAC system in 2017.
Description of Work: Routine maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you, we appreciate your continued business and support.

Matt M.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and efficient! Couldn’t be happier.
Description of Work: Turns out I needed a new thermostat. Was worried I needed a new HVAC unit! Whew…

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Air Experts Heating & Cooling
Thank you, we appreciate your continued business and support.

Sheldon N.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Service was complete. Excellent. On time and only requirement beyond maintenance was a UV Light.
Description of Work: Twice a year service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Air Experts Heating & Cooling
Thank you, we appreciate your continued business and support.

Rick M.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Air Experts always does a great job with my HVAC and Plumbing needs. Gage Blair did a very thorough job while performing my annual heating check up . Took pictures and documented all the specs. You can trust Gage and Air Experts. I would highly recommend .
Description of Work: HVAC Check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you, we appreciate your continued business and support.

Jim B.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
I've done business with Air Experts for well over 10 years from installation of a replacement system in our previous house followed by regular service and service in our new house. We're on the annual maintenance plan. Techs arrive on time, are neat, take care of the maintenance efficiently, explain what was done and handle the paperwork quickly. Will continue to use them and recommend them.
Description of Work: This was routine semi-annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
Thank you, we appreciate your continued business and support.

Theodore B.
11/2023
5.0
heating & air conditioning/hvac
  + -1 more
Travis did a great job. The office called about 30 minutes prior to let me know he was on his way he introduced himself and explained what he was going to do. Got everything done and did a recap for us. I've joined the protection plan so they will come out twice a year and service it before summer & winter
Description of Work: Winter prep service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Response from Air Experts Heating & Cooling
Thank you, we appreciate your business and support.

Mark H.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Great job! Replaced UV light. AC service was under yearly contract of around $180.
Description of Work: Yearly AC service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Response from Air Experts Heating & Cooling
Thank you, we appreciate your business and support.

Roger W.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
The years that I’ve spent under Air Experts’ care have been nothing less than exceptional. Responsive, professional and honest - all highly desired features that previous companies have sorely lacked. I won’t trust my comfort to anyone else.
Description of Work: Semi-Annual system maintenance. System test, Replacement of ultraviolet lamp and whole house filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Air Experts Heating & Cooling
Thank you for your business and support!

Andrew T.
08/2023
5.0
plumbing
  + -1 more
Had a plumbing issue that required replacing my garbage disposal. Harrison came by quickly and took care of everything expertly while I had to head out to work. Came back to a perfectly working kitchen. Thanks!
Description of Work: Plumbing, drain unclog, installation of garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Air Experts Heating & Cooling
We appreciate your feedback, and we are always here when you need us!

Andrew O.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
Devin Starr did a terrific job on a routine maintenance check of my HVAC system. He was on time and professional and did a thorough job ensuring my system was in good working order.
Description of Work: Routine maintenance service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
We appreciate your feedback, and we are always here when you need us!

David V.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
Air ecperts technician Mark provided a thorough and honest assessment of 1) the condition of my hvac system and 2) determined the source of a separate issue related to a running toilet. Most importantly he confirmed a suspicion i had with another highly rated hvac/plumbing company. This other company (Streamline Services, Plumbing, HVAC & Electrical) stated a few months earlierbi had growth in my ductwork and of course suggested follow up work costing over $1,000. However, since my hvac system is about 3 years old i was of course suspicious and contacted Air Experts which I use to service other rental properties i own. They confirmed with pics that there was absolutely no growth in my ductwork or any other component of my hvac system. This alone gives me confidence to use Air Experts for my other rental properties going forward. I will no longer being using the services of the other hvac company.
Description of Work: HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Air Experts Heating & Cooling
Thank you for your business and support!

Dilbir K.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
Shafee Rahimi did a great job. He takes pride in his work. He was on time and was very professional.
Description of Work: HVAC maintenance on 2 HVAC systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Air Experts Heating & Cooling
Thank you for your business and support!

Dilbir K.
07/2023
5.0
plumbing
  + -1 more
Juan Rosado is very knowledgeble and courteous. He was on time and did an excellent job.
Description of Work: Change kitchen sink and garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$767

Response from Air Experts Heating & Cooling
Thank you for your business and support!

Nancye S.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Anthony provided a great service today, annual HVAC tune-up. He arrived timely, was very professional and took the time required to perform a thorough service. Explained a few items that could improve system performance.
Description of Work: HVAC tune-up

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Experts Heating & Cooling
We appreciate your feedback, and we are always here when you need us!

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

Licensed*

Trade License Number
35368
Trade License Locale
North Carolina
Trade License Authority
North Carolina: Plumbing, HVAC, Fire
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Energy Efficiency Auditing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Water Filtration and Softening

FAQ

Air Experts Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Experts Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Air Experts Heating & Cooling offers free project estimates.
No, Air Experts Heating & Cooling does not offer eco-friendly accreditations.
Yes, Air Experts Heating & Cooling offers a 5% senior discount.
Yes, Air Experts Heating & Cooling offers emergency services.
Yes, Air Experts Heating & Cooling offers warranties.
Air Experts Heating & Cooling offers the following services: Heating & Air Conditioning Service, Maintenance & Replacement systems. Indoor Air Quality. Plumbing repair service. Hot Water Heater service and replacements. Water Filtration and Purification.

Contact information

7 Rupert Rd, Raleigh, NC 27603

https://yourairexperts.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day