Founded 2001 • With Angi since February 2011
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Verified Reviews
Read reviews by category
air duct cleaning (232)dryer vent cleaning (77)mold removal (31)HVAC Companies (12)
Showing 1-25 of 242 reviews
Keith A.
03/25/2022
the service guys hooked a machine up to air handler and let it run for a while. They cleaned the returns and I asked them what the machine was doing, they told me it was sucking the dust out. I did not see them put anything in the main trunk lines to release the dust from the walls of the trunk line. They weren’t even going to clean the vent lines until I mentioned something about them. So they opened each vent and put a air hose with a 6 inch worn brush in each vent and only went about 6 feet in them. So I know that most of my vent lines and trunk lines didn’t get cleaned properly and for $585 bucks I thought they would do a better job.
Description of Work
clean my ductwork because of excessive dust
Category
air duct cleaning
Cost
$585
Debbie S.
12/30/2021
Mitzi S.
11/03/2021
I was very impressed with the expertise, courtiousness and respectfulness shown by the technicians, Austin and Jake, when they were at home cleaning my air ducts and dryer vent. Air Quality Concepts will be recommended by to to all of my friends and neighbors for their duct work cleaning needs. Austin was very patient in answering all of my questions before they began the job. I also commend them for greeting me with their Covid masks already on! Definitely a plus to me when so many technicians ring the door bell and you have to first nervously ask if they even have a mask. Great job Austin and Jake!
Description of Work
Air duct cleaning and dryer vent cleaning
Category
heating & air conditioning/hvac, air duct cleaning, mold removal, dryer vent cleaning
Cost
$349
Hire Again?
Yes
LES B.
09/15/2021
I was impressed with the appearance and demeanor or Austin, my service provider. He inspected my ducts, found installation damage by a rodent, and showed me the pictures of the damage. He then told me what needed to be done to repair and gave me an idea of what it would cost. I was pleased with the work done and would call on them again.
Description of Work
Duct vacuuming and duct replacement.
Category
air duct cleaning
Hire Again?
Yes
Nicholas C.
08/07/2021
Gabriel S.
02/25/2021
They did a great job. Cole and Dylan were helpful and very communicative -- we appreciated that they showed us before/after photos of our air ducts and specifically described the work that was performed. Would definitely hire again.
Description of Work
Air duct cleaning
Category
air duct cleaning
Cost
$885
Hire Again?
Yes
Warren S.
02/01/2021
Dillon and Cole arrived on time and explained exactly what work would be completed and how. They showed me the ducts up close so I could see what needed to be cleaned. They also showed me the ducts afterward and they were clean as could be. It was only a week ago and I already notice less dust in the air. Very professional, reasonably priced and I would definitely hire them again.
Description of Work
Air Duct cleaning
Category
air duct cleaning
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to write the kind words. We appreciate the opportunity to help. Be blessed.Donald F.
04/03/2020
Ducts were cleaned as we contracted for. When they finished the HVAC ducts they said they would do the dryer vent as a complimentary service. I told them I had recently cleaned it and they would probably not get much lint out of the vent. I was amazed at all they got out and it was at no additional charge.
Description of Work
cleaning of HVAC ducts
Category
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
Cost
$300
Hire Again?
Yes
George W.
01/23/2020
These guys were awesome after going through so many people I am extremely happy and pleased I was able to have them perform my work. I will most definitely hire them again. Save the time and research and just hire them you won’t be disappointed
Description of Work
Duct work and dryer vent
Category
air duct cleaning, mold removal, dryer vent cleaning
Hire Again?
Yes
Service Provider Response
Thank you so much for the kind words! We work really hard to satisfy all customers. Thank you and Be Blessed!jim B.
12/11/2019
Knowledgeable on the phone as to different methods used in industry and provide exceptional value message as to why they were best. Easy to schedule and were on time and courteous while here. Jacob, the technical representative, went out of his way to call prior to showing up and ask if OK to work in the house even though he had a cold. I though this was very thoughtful gesture. Since my wife works a local school I told him we were immune to the black plague and come on in. Once here he got to work and keep me informed of his findings. With an 18 year old house and first time vents were cleaned, you can imagine the picture. Bottom line courteous, on-time, diligent , and professional worker. I would hire them again.
Description of Work
Air Duct cleaning
Category
air duct cleaning, dryer vent cleaning
Hire Again?
Yes
Service Provider Response
Thank you for the kind words! We work really hard to please everyone! Be Blessed!John B.
11/19/2019
left an message... never received a call back
Description of Work
Removal of mold in a upstairs room of an a-frame concept
Category
mold removal
Service Provider Response
We have checked all of our emails and voicemails and have no record of a message from you. Could you please tell us when you tried to reach us? I wish that you had tried to reach out again before leaving an F review. We strive to contact all of our customers within the same day and to give the best service possibe.Darren T.
08/20/2019
Excellent work. Showed up on time and had the whole job done in about 20 mins. Great job. Thank you.
Description of Work
Dryer vent cleaning
Category
air duct cleaning, dryer vent cleaning
Cost
$100
Hire Again?
Yes
Service Provider Response
Thank you for your review! We look forward to cleaning your dryer line next year too! Be Blessed!Karen D.
06/18/2019
The whole work went so very well. The owner's communication was excellent and timely. The men who came and did the work were respectful, diligent, and excellent workers. I was encouraged just to know that there are such people still in the world. I highly recommend them. They did all 3 systems.
Description of Work
air duct cleaning
Category
air duct cleaning, dryer vent cleaning
Cost
$600
Hire Again?
Yes
Service Provider Response
Thank you for the kind words. We strive to go above and beyond with our cleaning methods and customer needs.Walt D.
01/18/2019
This company was the first to make contact after I reached out. Jake and Dalton showed up on time, and we first did a walk through of the entire house. They were professional and pleasant, and they went right to work. I was very pleased with both their work and attitude. I thought the price was reasonable and the work was excellent. I certainly do recommend Air Quality Concepts.
Description of Work
Air duct cleaning and treatment
Category
air duct cleaning, mold removal, dryer vent cleaning
Hire Again?
Yes
Service Provider Response
Thank you for the kind words. We are glad you had a great experience with our company.Cynthia T.
01/15/2019
They told me my ducts were clean. I did agree to treat the ducts with the growth and odor treatment.
Description of Work
Duct cleaning.
Category
air duct cleaning
Hire Again?
Yes
Service Provider Response
Thank you for the review. Your ducts were clean when we inspected them so we did not do the cleaning, however you wanted the growth and odor treatment, which we provided. Could you please contact us and let us know what could have made your experience an A? Thanks, DebbieHeather M.
12/17/2018
While cleaning my house, I noticed my air returns were abnormally dirty. We have had several recent renovations, resulting in extra dust and our house is 25 year old. We also have three large dogs. Air Quality Concepts cleaned our upstairs and downstairs ducts and returns. They were timely, professional and efficient. Now the whole family can breathe a little easier.
Description of Work
Air ducts cleaned
Category
air duct cleaning
Hire Again?
Yes
Service Provider Response
Thank you for taking time to write a review for our company. We are glad to hear of your positive experience. Thanks, CharlesAndy D.
12/06/2018
Austin and his team were excellent! Kept us informed on his ETA and talked us through all his analysis - he didn't find anything to fix or clean and said so. Helped us to figure out our next course of action. I recommend them and will call them again!
Description of Work
Air was testing high for mold particles from previous work done so asked them to come in and clean ducts, etc.
Category
air duct cleaning
Hire Again?
Yes
MF V.
10/21/2018
Spoke to Charles who had to delay coming due to another job. That was ok. Unfortunately, someone else showed-up on the designated day. He was not only late but didn't even go look at the crawl space and just went into the condo to count vents. Such a quick count can not evaluate the work needed. It was a waste of time. Never heard anything since.
Description of Work
Mold clean-up and repairs due to leaky pipe which has been fixed
Category
air duct cleaning, mold removal
Service Provider Response
I am very sorry that you were unhappy. We have never received a review on looking at a job only. I called you to find out what happened and see if we could make things right and you did not want to talk about it. We treat our customers with honesty and respect. We sent our technician to look at the job and no one mentioned to him that the crawlspace needed to be looked at. I fit you into a very tight schedule to try and help. I am sorry that we were unable to fulfill your needs.Joyce B.
08/21/2018
The service was performed well. I am very happy with the work. I wish they could have cleaned the dryer vent, but it was on the roof, however they did try to do all they could but due to liability issues they were not able to clean them.
Description of Work
All air vents were cleaned
Category
air duct cleaning
Cost
$379
Hire Again?
Yes
Robert K.
08/12/2018
Kristan B.
07/15/2018
Becky H.
06/06/2018
We were pleased with the service provided. They did a great job. The team was prompt, professional, courteous, responsive and clean. They cleaned the air duct vents and dryer vent at a reasonable cost. We also had them perform the sanitization service. This service improved the air quality of the home and we would hire them again.
Description of Work
Air duct and dryer vent cleaning and sanitization.
Category
air duct cleaning, dryer vent cleaning
Hire Again?
Yes
Lisa S.
04/23/2018
ANDREW S.
01/21/2018
Called several vendors for duct cleaning service. This was the last one called. Charles answered the phone and thoroughly answered all of my questions. I was very comfortable with what he told me and I scheduled an appointment. The two technicians arrived on time, ready to work. They were very professional and friendly. They provided an estimated time to complete and were finished when they said they would. They included the growth and odor treatment as well. Also performed dryer duct cleaning. This was an overall excellent experience and recommend them without hesitation! Note that their website is excellent in explaining their process.
Description of Work
Duct work cleaning and growth & odor treatment
Category
air duct cleaning, dryer vent cleaning
Cost
$495
Hire Again?
Yes
Service Provider Response
We thank you so much for taking the time to write the kind words about our company.James R.
12/04/2017
I am really grateful for his time and advise, and would be happy to work with them in the future.
Description of Work
I called the owner to discuss mold issues inside my house, and he said to call by A/C service provider first. This advise was free, and help me solve my problem.
Category
mold removal
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to write a review. We hope to help you in the future if needed.Phone
Address
1309 Hoke Landing Ln
Raleigh, NC 27603