Advanced Appliance & Air Repair LLC

4.8

(95) Verified Reviews

Founded 2002 • With Angi since June 2006

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
  • Trade License Number
  • 29298
  • Trade License Locale
  • NC
  • Trade License Authority
  • NC
  • Trade License Expiration
  • 12/31/2016
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Company Contact

380 Moores Pond Rd

Youngsville, NC 27596

Description

Advanced Appliance & Air Repair is a small family owned business based in central North Carolina with strong Christian values. Our goal is to provide you with technical service which is prompt, courteous, competent, honest, and at a fair price. We believe continually striving for this goal will ensure our survival and you will seek us again and again for your service needs....

Verified Reviews

4.8

(95) Verified Reviews

Ratings Distribution

5

81

4

7

3

2

2

2

1

3

Rating Details

Price

4.7

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.9
Read reviews by category
appliance repair (86)HVAC Companies (15)small appliance repair (7)plumbers (2)handyman (1)
Showing 1-10 of 95 reviews
5.0

02/25/2021

Excellent. The crew was on time, were Covid prepared, and very informative re costs and what they could do. The part was ordered and installed in a week. Despite the cost of the part, they recommended that we keep our machine because, in their experience, Maytags of that vintage were far superior in reliability than a replacement would be. We trusted their straight talk and they came through.

DESCRIPTION OF WORK
timer setting gizmo to set correct washing cycles for our Maytag was a goner and needed replacing

CATEGORY appliance repair

COST $294

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/25/2021

5.0

01/18/2021

Very professional. Came and assessed the issue. Ordered a part. Told me I didn’t have to pay until the job was done. Just for the visit. I told him I’d pay in whole so my son could oversee the repair. I received a call confirming and within 2 days it was repaired!

DESCRIPTION OF WORK
Door water dispenser stopped working on Fridge

CATEGORY appliance repair

COST $270

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/18/2021

5.0

10/14/2020

Martin was very professional, assessed the issue and resolved the problem quickly. Also gave additional advice to prevent future issues. I highly recommend using them and will use them again!

DESCRIPTION OF WORK
Stove stopped working

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/29/2020

5.0

10/08/2020

Outstanding. Will absolutely use them again for any appliance or HVAC

DESCRIPTION OF WORK
Complicated dishwasher repair.

CATEGORY appliance repair,small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/01/2020

5.0

06/14/2020

Fantastic. He located the issue with washer but due to the age and availability of parts recommended our $ we’re better spent replacing it. A lot of folks would just take your $ and not care it was a waste of money. Also dryer issue had to do with the vent. Got me in touch with an expert to do the cleaning. Very knowledgeable, very fair and professional but best that it is obvious he take pride in...

DESCRIPTION OF WORK
Washer repaired and dryer issues

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write your thoughts. Yes, we have learned over time. It is best to advise a customer not to repair if the unit is in poor condition. We have had instances where a customer spent significant $ to repair only to experience another failure soon after. This resulted in a dissatisfied customer. So, we adopted the policy of "walk-away" if we felt this condition is likely...
5.0

03/18/2020

GREAT! they came when they said, and they were respectful! Good Explanations!

DESCRIPTION OF WORK
Excellent, very knowledgeable, very professional

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/12/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to write your remarks. I am sorry the diagnosis of your refrigerator was not one anyone wants to hear (Failing compressor). But, in spite of that, you accepted the diagnosis. Thank you for your understanding and kindness. Joe
5.0

02/21/2020

Advanced Appliance & Air Repair is the best company we ever dealt with! They are professional, knowledgeable, honest & the nicest people to deal with! We highly recommend them to anyone who needs work done! Joe & Sean are great & also any other worker who has come out to our home from their company! We recommended them to our own family members & they were very satisfied! You won’t be disappointed...

DESCRIPTION OF WORK
Home heating unit

CATEGORY appliance repair,small appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/21/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the kind remarks. We have enjoyed working for you and your children's family for several years. Your appreciation of the work we do encourages us to keep slogging along daily. Building relationships with people in the Triangle is what we are all about. Hopefully, you won't have more trouble. But, you know where to find us. Take care and stay warm!!! Joe
5.0

01/28/2020

Very well considering that the oven is 17 years old and two components had failed, requiring fairly subtle diagnostics, and a difficulty getting parts for a gadget that old--it took a while to get one of the parts. Joe and Shaun did a great job--and saved me from having to shell out $3000 for a new unit.

DESCRIPTION OF WORK
Repair a 17-year-old microwave/regular oven combo with a busted microwave.

CATEGORY appliance repair

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/27/2020

SERVICE PROVIDER RESPONSE

Yes, this was a challenging project. (older Microwave-Oven Combo) We rebuilt the heat tank circuit and replaced the cooling fan motor. So, we revived it and are grateful to have been of service to you and your family. I am sorry it took so long to get the parts. But, they are becoming scarce for that model. Keep us in mind for your Spring Cooling checkup. We love be your service company !!! Take C...
5.0

01/24/2020

Excellent. Joe promptly returned my call. We discussed the issue and set up an appointment. Joe was able to accurately diagnose the issue based on my description the problem. Joe and Shawn came out, quickly confirmed the problem, and ordered the part. A few days later they returned with the part and completed the repair. I wish all of my past experiences had been this exceptional.

DESCRIPTION OF WORK
Oven repair

CATEGORY appliance repair

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/10/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], As I recall, you had previous companies who had difficulty diagnosing the problem. In fact, they had misdiagnosed the problem as the control board. You had the wisdom to seek our opinion. In the other company's defense, the problem you were having was a difficult one. But, fortunately, with our experience, we had seen the problem several times before. So, we were able to ...
5.0

12/19/2019

He tested several options and flushed the fridge door tubing. Eventually the water freeze in the tubing melted and ta da....

DESCRIPTION OF WORK
Refrigerator water dispenser not working

CATEGORY appliance repair,small appliance repair

COST $120

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/19/2019

Services Offered

Repair & Replace Heating & Air Conditioning Systems, Whirlpool, GE, Maytag, Frigidaire, Roper, Jenn-Air, Subzero, Wolf, Amana, Carrier, Trane, Goodman, Etc. Repair: Refrigerators, Washers, Dryers, Ranges, Cooktops, Ovens, Dishwashers, Garbage Disposals,

Services Not Offered

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General Information
Free Estimates
No
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes