Get matched with top air conditioning pros in Efland, NC

"Just had my first service check up on my heating and air conditioning unit. As was the install the scheduling was easy. The technician called prior to arrival. I met him at the door and he explained everything that the service included. Then he went about his business. The report was concise and I am extremely pleased with his professionalism and manner. I highly recommend Maynor for your installation and service needs."

"Great job done by Dylan, Hassan, and Chayton. They protected our home from any dirt or debris. The installation of our mini-split was professionally done and worked perfectly. Dylan answered all my questions before the team packed up. I highly recommend this company and this team."

"From the moment we inquired about services to job completion, we had a great experience working with Air Quality Concepts for our HVAC air duct and dryer vent cleaning. The owner Charles was incredibly prompt with communication and took the time to answer all our questions about the cleaning process prior to scheduling. We were so impressed by how personable, hard-working, thorough, and efficient our technicians Austin and Michael were when they cleaned our two HVAC systems. They were very attentive to the issues we have been having with our indoor air quality as we navigate mold remediation and health concerns. The company’s customer care was genuine and so appreciated, and the cost of services was very reasonable. We already feel more comfortable in our home knowing we are breathing cleaner air! I highly recommend Air Quality Concepts if you are looking to improve the air quality of your home!"

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"They promptly responded and serviced the air conditioning unit on Saturday. He completed the work and now the unit is running well."

"Excellent service! AC & team did a wonderful job removing dust & dirt from my home. Will hire again!"

"ARS is the HVAC service provider since we bought this house from the builder. Furthermore, ARS was the HVAC sub during its construction. This visit was to remove a worn-out humidifier, replace it, and replace a UV bulb. Jonathan was the technician. He provided excellent service."

"Josh of Hurricane Air did a great job at a substantially less cost than my first quote. He was quick, efficient, and explained everything I needed to know. I would strongly recommend this pro."

"After calling a couple of other places that couldn't see me the same day (water was pouring out of the top so it was an emergency), Streamline was able to come within the hour. The technician Allen Price got there quickly, assessed the situation and said we needed a new tank. He tried several places and noone had a 75 gallon propane water heater. Apparently there're hard to find. So he recommended a tankless but then again since it was Friday, nothing could be done until the next week. He stopped the water flowing out, and then he and the electrician Jerry C. came out promptly as agreed the next week and installed the tankless. They were quite professional, efficient, and friendly. They were not pushy, We were given several texts and emails along the way about when they'd be out, etc."

"ARS did a very good job installing my air conditioning unit. They took the time necessary to move a piece which was in the way of installation. Then it was put back in the appropriate manner and when a part didn't work, they rigged it to work until the part could be replaced. The part was replaced the next day and the AC works as it should."