Get matched with top plumbing and heating pros in Chapel Hill, NC

"Horrible. I had them change the internal parts of two toilets (water)tank. They were leaking. They charged. me $650 to replace the internal parts of two water tanks of toilets which was in absolute rip off. There should be a law against anybody charging that much for something as little as this. The parts that they used to replace could not have cost over $50. So I paid them basically $600 in labor. I could have gone to Lowe's and bought two brand new toilets and had both installed for less than $700. I called Lowe's and priced this out."

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"I used Streamline Services to replace my HVAC system and to install insulation on the ductwork in my basement in August 2024, and unfortunately that was an extremely expensive mistake. We have since had them out 7 times that I have record of to repair issues related to the ductwork insulation, at extreme disruption to mine and my husband’s jobs which are based in our home, and on 2 of those occasions they also had a manager supervising. It’s the least of my concerns at this point but they left a mess each time they came, insulation scraps and screws all over the place and tape stuck to the floor. After all that, the insulation has never been properly adhered to the ductwork and has fallen down repeatedly, there are multiple areas all over our basement where the fiberglass insulation is exposed and where the tape has visibly lifted and the insulation is just resting on top of the duct. Their communication is somehow even worse than their workmanship. I’ve been trying to speak to a manager about a refund since December (I have record of 10 such inquiries I made in that time) and I’ve either been ignored or told that someone will call me and it never happens. They did give me a refund that amounted to roughly 8% of what I paid for the duct wrapping about two weeks ago, without contacting me or letting me know which I found odd, however that is not at all reflective of what I should be refunded after all of this and I think they just did it in hopes that I would leave them alone. I really wanted to resolve this with them amicably and have been exceedingly patient with them but unfortunately that goodwill hasn’t been reciprocated. We paid for our ducts to be wrapped and sealed and I think it’s clear we didn’t get what we paid for."

"It went very well. Took a bit longer than expected. Only because someone took his puller, but he pushed through and got it done. What was really nice is that even though a mix up occurred and the unit didn't get registered after it was installed as this was new construction with a custom builder. Dolan honored their 10 year contract."

"Too expensive"

"Mr. Mcneil went out of his way to come at the end of a long day on a Friday evening to repair my furnace because the weather was predicted to be cold over the weekend. Originally he had said he would come on Monday, but he said he realized that the weather would make it an uncomfortable weekend for me and came after 6 PM to help me out. So I was comfortable all weekend because of his concern. He fixed the problem with in a half an hour. Also because of the Pandemic, I really appreciated his effort to stay far away from me and to not come into my house. We communicated by phone or at a great distance outside. This was very much appreciated."

"Matt did a great job installing my first ceiling light/fan. He identified that the second ceiling light/fan required a different box in the ceiling, and ordered the correct equipment. Rob came a week later and did an awesome job installing the second ceiling light/fan. His attention to detail was remarkable! Great job Matt and Rob!"

"Good job very pleased"

"Mike responded right away to my request and was available when I was available -- twice! (I accidentally cancelled my first appointment when I was sleepy). He came out and after trying several things, we both agreed that the reason my disposal wasn't working was because it tired out after 18 years. He went an purchased a new one and came back and installed it all within 1 1/2 hours. Very friendly, professional and knowledgeable. I would definitely hire him again."

"Mike responded quickly, assessed my washing machine and discussed the pros and cons of repair vs, replacement. Without pressure, I decided to repair the machine. MIke ordered the parts and returned in a few days to make the repair. The machine is working perfectly and Mike did great work. I highly recommend his services."