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Cary Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Cary Plumbing Company was started in 1982 by James Cooke on the premise that a growing community needed a plumbing service that focused on residential service, repair and remodeling. Cary Plumbing has about 35 full-time employees and runs an average of 22 GPS equipped trucks at any time. If you have an emergency after our normal business hours a plumber is here to take your call and dispatch our after hours technician. Cary Plumbing relies partly on word of mouth, customer loyalty, referrals, and a solid reputation for value and satisfaction to advance our company throughout the Triangle. We specialize in water heaters, the new tankless water heater systems, polybutylene pipe replacement, all phases of drain and sewer cleaning, backflow testing, certification and repairs, and well pump installation and repairs.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 429 reviews

Andrew M.
05/2020
5.0
irrigation systems
  + -1 more
I broke my backflow preventer assembly reinstalling it after it being in storage for the winter. Cary Plumbing was perfect. They were easy to reach, came out to assess the repair promptly, completed the repair quickly, and the price was fair. I am very happy with the work and wouldn't hesitate to refer them or hire them again.
Description of Work: Backflow preventer assembly repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris S.
05/2020
5.0
plumbing, water heater repair
  + 0 more
They were very nice and professional. I would hire them again and I would highly recommend them.
Description of Work: They worked on my water heater and got it fixed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sally L.
11/2019
5.0
plumbing
  + -1 more
He is very good. He went extra mile. He's been very good.
Description of Work: We had a leak in the piping.
Rating CategoryRating out of 5
Yes, I recommend this pro

suzanne P.
05/2019
5.0
plumbing
  + -1 more
the plumber that Cary Plumbing sent did an excellent job. A true professional. Great price also. I highly recommend Cary Plumbing!.
Description of Work: Leaky sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

harry M.
05/2019
5.0
plumbing
  + -1 more
Very well. After diagnosis, he had parts in his tuck and fixed it right away
Description of Work: replace flange 1/2 bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Robert O.
06/2018
5.0
plumbing
  + -1 more
It went well. The price was very reasonable AND they got the job completed sooner than originally expected.
Description of Work: I had a large crack in my PVC sewer line in-between the outside of my home and where it hooks up with the Town of Cary's larger sewer line. Roots had grown into the PVC sewer line and needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DuWayne E.
05/2018
5.0
plumbing
  + -1 more
Came in, got it out and even ran a new section of water line. All in less than an hour.
Description of Work: Removed old water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannan J.
01/2018
5.0
water heater repair
  + -1 more
Our tank water heater started leaking in the attic and we knew we didn’t want it up there anymore so we staring getting quotes to replace it with a tankless system. We went to Rennai’s website to look for certified installers and found Cary Plumbing and a few others. Our house was built in 1998 and not a good candidate for a tankless system. We got multiple quotes. Cary plumbing was by far the most knowledgeable and found a way to install the tankless unit in our garage. Price was very reasonable and everyone we dealt with was professional. I would definitely recommend them if you’re looking for a tankless unit installation.
Description of Work: Replaced a tank water heater in attic for a tankless water heater in garage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,450

lorrie W.
12/2017
5.0
plumbing
  + -1 more
Cory was very efficient, professional and knowledgeable. He assessed water pressure in shower, sink and tub within bathroom and identified issue as being a valve issue in the crawlspace of the house. This is the second time I've used Cary Plumbing this year-once at our personal home and once at one of our rentals. I will certainly call them for future needs if they arise.
Description of Work: Master shower hot water and pressure had dramatically reduced--I assumed a bad diverter valve in shower handle + the need for a new shower head that I thought had clogged up over time perhaps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.8

Glenn M.
11/2017
4.0
irrigation systems
  + -1 more
Technician arrived on time and successfully completed the testing. He followed up immediately with a phone call to discuss the results. Test report was provided to the town for compliance.
Description of Work: Backflow preventer test

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

harry M.
09/2017
5.0
plumbing
  + -1 more
Came out next day after my call. Found the leak quickly. Repaired it immediately with parts and tools on his truck. Price was fair.
Description of Work: Found plumbing leak and repaired it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

harry M.
09/2017
5.0
plumbing
  + -1 more
Knowledgable.. Found easy, quick fix. Performed promtly.
Description of Work: Faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Suresh T.
09/2017
5.0
plumbing
  + -1 more
All went fine except no discount for being Angie's list member. So, disappointed in having its membership.
Description of Work: Toilet leaking issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin T.
09/2017
1.0
plumbing, water heater repair
  + 0 more
The plumber called me to let me know he was on the way and promised to call me once he was able to determine the problem. He never called me and I received a bill in the mail a few days later. The bill had full charge for the repair to the water heater. I called to ask why the repairs were not covered under the warranty. The person said she would look into it and call me back. She called back a few hours later and said those particular repairs were not covered. This company obviously does not stand by their work. There are many plumbers in town. I recommend you avoid this one.
Description of Work: I bought a new water heater from them 4 years ago for a house we rent out. The water heater came with a 6 year warranty. I called them because we had a problem with the water pressure for the hot water. I told them when I called that the water heater was still under warranty. They said they would look at it and let me know what they find.

Rating CategoryRating out of 5
value
1.0

$580

Eric S.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
An excellent experience. They knew what they were doing and did a great job. They are honest and their prices are fair. Highly recommended
Description of Work: clothes washer drainage line cleared

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Catherine C.
08/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They came promptly for quotes and the actual job. Very reliable and competent plumbers.
Description of Work: replacement HVAC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Alan S.
08/2017
4.0
plumbing
  + -1 more
Their price was okay. I'd probably use them again. The small job that they did for us was done as promised. The are a real company, with real people and equipment, they got the job done. Mission accomplished. The communication was good.
Description of Work: They replaced a cartridge in a bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

lorrie W.
08/2017
5.0
plumbing
  + -1 more
Excellent--trustworthy, proficient, customer focused and dependable--qualities that are rare to find these days. Thank you.
Description of Work: Replaced old shower valve to stop dripping shower handle. They also replaced part on H2O heater that was creating a very slow leak on top of tank. It required 2 trips because they had to order a part. I like that they charge for their actual time required vs a std fee from some industry manual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Robert H.
08/2017
2.0
plumbing
  + -1 more
They got the hot and cold backwards. The service man are always courteous and pleasant, price is acceptable but the service is not very good.
Description of Work: Installed a kitchen faucet

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


George M.
08/2017
5.0
plumbing
  + -1 more
Great! They arrived within the appointment window, listened to my explanation of what happened, asked questions, and replaced the water shut off valve.
Description of Work: Needed to have the water shut off valve in my house replaced. It was stuck almost in the off position, and barely any water was getting into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Aaron R.
07/2017
5.0
plumbing
  + -1 more
I would absolutely use them again in the future.
Description of Work: Plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rex P.
07/2017
5.0
plumbing
  + -1 more
Very good. Toilet is no longer leaking. The plumber was pleasant, knowledgeable, careful and did quality work. The actual cost was the same as the estimate. Arrival time was about 30 minutes later than originally promised.
Description of Work: Reseat a toilet and replace wax seal, supply line and bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$132

Inomsa V.
06/2017
5.0
plumbing
  + -1 more
I forgot what I had an issue with. It was something to do with water and they came and said there was no leak. There's no point in me checking even under your house or anything because if there was a leak then your toilet would be running, so they left. To me what stood out was him explaining something and somebody else might have come and tinkered around and said now it's fixed and give me a bill; to actually say no this is not an issue there's no leak or anything, to think that he didn't try to fix what wasn't broken and want to make money out of it. I used them when I had an issue and I used them after.
Description of Work: They came and told me that it was a non-issue and they didn't charge me. They showed me why there was no leak and the guy explained to me if there was a leak what would happen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joey C.
06/2017
5.0
plumbing
  + -1 more
They are great. They're good. The price is fair, it's good.
Description of Work: They did plumbing for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Kate B.
05/2017
5.0
plumbing, wells
  + 0 more
2 trips: first to diagnose, second to install; Brian took time to assess what we have and our needs and put in larger meter for pressure adjustment. They were nice and tidy too.
Description of Work: replaced pressure tank on well system with new pad and some replumbing of old lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Lawn Irrigation,
Heating and Air Conditioning,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Excavating

FAQ

Cary Plumbing Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Cary Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Cary Plumbing Co does not offer free project estimates.
No, Cary Plumbing Co does not offer eco-friendly accreditations.
No, Cary Plumbing Co does not offer a senior discount.
Yes, Cary Plumbing Co offers emergency services.
Yes, Cary Plumbing Co offers warranties.
Cary Plumbing Co offers the following services: Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM