Mike's Appliance Service

Founded 2006 • With Angi since April 2013

Mike’s Appliance Service has experience since the 1990's in home appliance repair. We are committed to working with you, providing quality work and offering competitive rates you can afford. Customer service is our top priority and, unlike many other companies, Mike’s Appliance Service promises to give you an honest estimate. We offer a warranty to back our repairs, and we will make as many trips as necessary to ensure that you are fully satisfied.

Awards and Badges

Angi Certified

Verified Reviews

4.2

(19) Verified Reviews

Ratings Distribution

5

14

4

0

3

2

2

1

1

2

Rating Details

Price
3.7
Professionalism
4.3
Punctuality
4.9
Quality
4.2
Responsiveness
4.6

Read reviews by category

appliance repair (19)small appliance repair (3)door installation (1)handyman (1)
Showing 1-19 of 19 reviews
Susie T.
5.0
02/22/2023
Came same day and did a great job.
Description of Work
Appliance Repair
Category
appliance repair
Hire Again?
Yes
Valerie G.
5.0
01/13/2023
Mike gave suggestions to try first before coming to look at the appliance. Will try and call back if needed.
Description of Work
Appliance Repair
Category
appliance repair, small appliance repair
Hire Again?
Yes
Laura B.
5.0
01/10/2023
Very well. Mike knew what was wrong from my description. He brought the belt with him, so repair was really quick. I would definitely hire again.
Description of Work
Appliance Repair
Category
appliance repair
Hire Again?
Yes
Denise B.
5.0
01/10/2023
Mike was quick in his response and was honest and educated me on my dryer problem
Description of Work
Appliance Repair
Category
appliance repair
Hire Again?
Yes
Kristopher K.
5.0
12/02/2022
Mike is clearly very knowledgeable and provided excellent service. It’s always great to meet someone you know you can utilize later if you have issues with other appliances. Highly recommend!!!
Description of Work
Appliance Repair
Category
appliance repair
Cost
$150
Hire Again?
Yes
Cindy D.
3.0
08/07/2022
Not his fault, but had to wait from Friday until Tuesday for the computer board to be ordered and delivered. Once he returned, there was also an inverter that needed replacing. Although he went to a local supply store and purchased it and came back same day to fix it - it ended up costing me right at $600. The senior discount was $14. Woop to Do, Basil! Ouch. My main complaint was his “lecturing”…. Putting too much in my freezer? That is why my freezer shelves keep falling down? Really? IDK, maybe he was just trying to teach me about kitchen appliances…. But I am 65 years old and don’t give a rats a** about voltage, etc. Just fix the darned thing! Sorry - but will def NOT have him back. Very irritating personality.
Description of Work
fridge repair
Category
appliance repair
Cost
$600

Service Provider Response

the customer that I serviced there refrigerator was having a bad day.and reflected on me.she was just not happy about spending money. but know one is happy with these times.we live in I tried very hard to please the customer. but she was having none of it.
Melissa B.
5.0
07/26/2022
Came same day. Thorough. Courteous. Fixed issue on first visit.
Description of Work
dryer repair
Category
appliance repair
Hire Again?
Yes
laurie C.
5.0
07/21/2022
Mike was responsive and competent at diagnosing and repairing our dishwasher.
Description of Work
Appliance Repair
Category
appliance repair
Hire Again?
Yes
Tracy P.
5.0
07/21/2022
good, they did the work correctly, he came out the following day after I contacted him.
Description of Work
install an new dryer cord, help me with the washer correctly
Category
appliance repair
Cost
$230
Hire Again?
Yes
Pam B.
3.0
06/12/2020
Slow, overpriced. Would have been better to purchase a new dishwasher.
Description of Work
Dishwasher repair
Category
appliance repair

Service Provider Response

I'm sorry Mrs [Member Name Removed] is not happy.parts are hard to get due to covid and shipping issues. and for the stated over priced.when it comes to computers, sometimes addional parts are needed to complete the job ,it's a problem with computers and there interface components. that aren't know needed till the main computer is installed.
Annie T.
5.0
07/16/2017
Found Mike on line. He came out just when he said he would. He found the problem, ordered the needed part from LG and was back within the week and fixed it. By the time he came back, water was leaking from the ice maker. He fixed that also . We will call him again if in need of appliance repairs.
Description of Work
Our LG refrigerator stop dispensing water. LG sent a service man who said that even though the refrigerator was only ten years old, they no longer had the needed part. We ended up paying LG over $400, which we fought and was reimbursed.
Category
appliance repair
Cost
$200
Hire Again?
Yes
TJ J.
1.0
07/07/2017
*RACIAL DISCRIMINATION* I reached out to Mike’s Appliance Services for a $76 service call on our refrigerator due to the fridge side not getting cold. He came out and quoted over $300 to fix it. I told him I needed to talk it over with my wife and will let him know later in the day. He then became agitated and handed me a bill for $116. I questioned the $116 bill, as the service fee originally agreed to was $76. He said the extra $40 was for labor. I told him I was would pay the previously agreed upon $76, but since the $40 labor fee had not been mentioned, I would not pay $116. He became very aggressive, and said “YOU PEOPLE always give me trouble.” I asked what he meant by “you people,” specifically questioning if he was referring to the fact that I am a BLACK MAN. He exclaimed, “YES!” He called me a “**** kid” and pushed my shoulder against the wall. He was getting loud and had refused to leave my home. My four young daughters and my mother-in-law witnessed the abusive and toxic exchange along with the prejudiced remarks. Mike’s Appliance Services is A BIGOT AND RACIST! We had to call the Police to solve this matter. This is so disappointing and I am appalled by the behavior this so-called man displayed especially in front of my children!
Description of Work
Requested a service call for our refrigerator.
Category
appliance repair

Service Provider Response

I started servicinghis Appliance and customer started drinking. he was nice at first.i found the problem and temporary got it up and running. I told the customer what was wrong and that I got it temporary up and running . he ask if it was fixed and I said temporary. buy then he was pretty intoxicated and said the cost and I would have to get parts.customer said he will think about it since I charged for service call and some labor he got belligerent and dangled a 100 dollar bill and said that's all you get so you better take it. I took it and said I'm tired of you guys ripping me off.yes I was wrong for saying that ,my bad.i left
Charles K.
5.0
12/08/2016
Great. Both appliances were repaired and no return visits were required.
Description of Work
Mike has worked on both my washing machine and dishwasher. He responded to my call very quickly and repaired both appliances. Although he needed to order parts, he kept me informed as to when the parts would arrive and installed them as soon as they came in. He did a great job and I will not hesitate to call him if I need any further services.
Category
appliance repair
Hire Again?
Yes
Randy A.
5.0
10/05/2016
He diagnosed the problem from a phone conversation we had. I supplied the model # & serial # and he ordered the part. Part arrived the next day. Mike gave a call to set up a repair time which we did. He arrived on time and performed the repair and the washer has been running flawlessly since. I have used Mike on several occasions over the last 7 years, He arrives on time, does what he says he will do , again in a timely manner and his pricing is fair. That is why I continue to use his services. I would highly recommend Mike.
Description of Work
Repaired a Washing Machine.
Category
appliance repair
Cost
$200
Hire Again?
Yes
Tressa T.
5.0
10/02/2016
Excellent, very professional, timely and good price. Would definitely recommend and will use again as needed.
Description of Work
New ice maker installed, new internal latches on microwave
Category
appliance repair
Cost
$582
Hire Again?
Yes
Kelvin Y.
2.0
09/27/2016
Let me start by saying that we had originally set up an appointment before we read the other reviews on Angie's list then, after reading one, decided to call and cancel because it was very negative. When we called he asked why, and I was honest as to our reason. He first denied that this had actually been a customer, then he said that you can't please everyone, and that customer wanted the job done for free. My wife, and I, listened to him and he sounded very adamant about wanting a chance to prove himself. I asked if he gave estimates, and he said that he did, and they were $76. I also asked if that would be applied towards the balance if we chose for him to do the work. He did tell us no, so I knew that was not an option. He did ask what the issue was, and we explained what the washer was doing, and everything we had already tried to fix it. He said that he would pick up a drain motor in case that was the issue. He called the next morning with the timeframe for his arrival. When he arrived I showed him to the washing machine. He never even turned it on, He went right to taking the covers off. I work from home, so I went back to work. A short while later I went back to check on him. he had already partially put the machine back together. I asked how he knew the pump was definitely bad, and he said just from experience. I was disappointed that he did not even attempt to run it, and duplicate the issue. Once he had enough reassembled, he turned it on for the first time. He asked if that sounded better, and I said that it actually sounded the same. He asked my wife how much laundry detergent she normally used. When my wife attempted to explain how she measured he told her that she should be using the cup on detergent bottle to measure. When she tried to explain that she did the first time, and remembered how much she needed to use. He pretty much beat her up over how she was measuring wrong. My wife got very upset, but kept her cool. My wife, and I, have raised three children, and four grandchildren. I believe she knows how to wash clothes. By this point I just wanted him done, and out of the house. He tried to show his knowledge of detergent, etc. and I was just over his speech. He told me the total was $282. I paid it and he left. He charged me the $76 estimate fee, even though he came in with the only plan of changing the motor. Like I said, he did absolutely no troubleshooting. He also charged $91 labor for less than an hours work. He did fix the issue but I will never use him again. He does not have the people skills for working that closely with the public.
Description of Work
Washing Machine Repaired
Category
appliance repair
Cost
$282

Service Provider Response

well I read everything. and all I can say is I did not need to diagnose the washer due to two reasons.,one reason is a pump goes out when I fill it with water ,it won't drain out ,so I have to em pty the tub of water which would of cost the customer more.to be honest ,there are some customer you just can't please because they have to spend money. and I'm a whipping stone.thanks for reading.
Amy H.
1.0
03/20/2015
Not well... I was afraid with all his banging and shoving he was going to break my appliance.
Description of Work
Called for Refrigerator repair. The freezer was not cooling properly. While Mike was prompt, he badmouthed the whirlpool brand, took our french door model apart roughly and slammed the door open and shut and blamed the problem on our boys leaving the door open and the freezer door being warped. Told us we needed to get a new refrigerator (it is less than 3 years old). I called another repair company. Turns out there was a manufacturer recall we knew nothing about... The other repair tech pulled the refrigerator out from the wall and discovered the problem while on phone with whirlpool. The repair was done and paid for by Whirlpool. Would never ever call this Handy Mike again!
Category
appliance repair, handyman service, doors
Cost
$79

Service Provider Response

This person has written this review for the wrong company. I do not know them and have never dealt with them. We don't even do appliance repairs.
Sena C.
5.0
01/24/2015
Our washing machine had started leaking underneath over the weekend. I called Mike's Appliance Service, and Mike was able to come to our house in a timely manner to make the repair. He arrived on time. He asked questions about what was happening with our washer and then began his diagnostics to determine the source of the leak. He was efficient, polite, and professional throughout. Ultimately, it turned out that the source of the water leak was from the door not closing properly. He repaired the door with parts we already had. We had been having trouble with that door for a while but never had the confidence to take the washer apart to replace the parts. After replacing those parts, Mike ran tests to ensure that the problem was fully resolved...and it was. I appreciate that Mike did not try to make unnecessary repairs. He has earned our trust, and we will always use Mike's Appliance Service for our appliance repairs.
Description of Work
Mike's Appliance Service diagnosed and repaired our washing machine.
Category
appliance repair, small appliance repair
Cost
$170
Hire Again?
Yes

Service Provider Response

Thank you for using Mikes Appliance service.I appreciate the kind words . and the good review,Please feel free to call us at any , if you need any other assistance.
Eric K.
5.0
12/07/2014
A small leak had developed under our 7 year old Whirlpool dishwasher which was seeping up through our wood floor. We phoned our plumber who suggested we contact an appliance repair shop first. Mike's Appliance Service had a good sized ad in the Yellow Pages stating that he serviced most makes and models of appliances. Mike answered our call personally and promised to call early the next day to schedule an service call. He called as promised, scheduled a visit and arrived on time. The problem was a loose compression ring on the water supply line which was repaired quickly. When trying to locate the site of the leak I had moved the dishwasher out from its slot and inadvertently damaged the fill valve assembly. Mike ordered the part and replaced this a day later. Mike seemed very knowledgeable about this repair and appliance repair in general. I would contact him for future repairs and feel confident that he would be able to fix other appliances in our house. The initial service call cost was reasonable and while the total cost which included extra labor and part cost was more than I expected, the promptness and quality of Mike's service was worth the expense. To be honest, I did not get estimates nor have a good feel for what the going price would be for this type of repair.
Description of Work
Repaired leak in Whirlpool dishwasher.
Category
appliance repair, small appliance repair
Cost
$250
Hire Again?
Yes

    Phone

    Address

    P0 Box 1892

    Liberty, NC 27298

    Sunday
    Closed
    Monday
    8:00 AM - 5:00 AM
    Tuesday
    8:00 AM - 5:00 AM
    Wednesday
    8:00 AM - 5:00 AM
    Thursday
    8:00 AM - 5:00 AM
    Friday
    8:00 AM - 5:00 AM
    Saturday
    Closed

    Other Information

    Services Offered

    Services Not Offered

    Don't see your need on our list of services? Give us a call to further discuss your needs!

    Payment options

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    No License Required for Trade
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Mike's Appliance Service is currently rated 4.2 overall out of 5.

    Mike's Appliance Service is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Mike's Appliance Service accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    No, Mike's Appliance Service does not offer free project estimates.

    No, Mike's Appliance Service does not offer eco-friendly accreditations.

    Yes, Mike's Appliance Service offers a 0% senior discount.

    No, Mike's Appliance Service does not offer warranties.

    Mike's Appliance Service offers the following services: Major Home Appliance repair and service,

    Don't see your need on our list of services? Give us a call to further discuss your needs!