Get matched with top carpet installation pros in Attica, MI

"Designer: Sharon Fielhauser met with my wife and went over the ins and outs of her ideal dream closet system. My wife met with her after researching two other options. Ikea Closet System and Container Store Closet system. Hence this review we went with Closets byDesign. Yes they are a little more but everything is custom designed for and your needs and installation is added in the cost. There is nothing wrong with the other companies but Closets byDesign one our business. The wait time I think was 6 weeks or so from design to installation. Installer/Builder: Izac showed up what I would have called lunch time but he called work time. (around 11:00 AM on a week day) Izac never stopped for the three hours at all walking in and out of the house as he had to cut and fabricate outside and install inside our primary. We offered him lunch and he said he was good. But he worked really hard and deserved a break. Izac was a one man team and went over every detail with my wife he had any concerns. For example he offer to have a set of drawers even with the wall or line up with the window. Izac made little to no mess and as indicatied in CBD policy all i had to do as a home owner was fix the holes in the wall from the previous closet and paint if we so wished. but honestly most of the holes was coved by the new system. We have discussed hiring Closets byDesign for other works and would recommend you do the same."

"Our experience with The Carpet Guys was less than impressive. I would not recommend their service. I informed the sub-contractors prior to the start of the job that we just had our hardwood floors refinished a week prior and asked that they cover the floors in the area they were working to protect the floors. They covered some areas, failed to cover the area in front of the staircase and there were several deep scratches because of their careless workmanship. Paint was chipped off the walls on the staircase and there were areas where the seams were visible. There were also a few areas where the carpet was not cut and glued properly. One of the workers was on his cell phone during most of the time he worked, at some point a 2nd crew of workers came and the 1st crew left without notifying us that they were swapping out crews. Lastly, we advised the work crew that they had full access to the use the bathroom on the first floor; one of the worker's used my master bathroom and deposited the used toilet tissue on the floor instead of flushing the tissue. An Install Manager came out and attempted to correct the areas of concern, he did an acceptable job. However, we refused to allow them to repair the hardwood floors, as it would void our warranty with the company. I elevated my concerns to another level of management explaining why I did not want The Carpet Guys to repair the hardwood floors and the cost to repair would be a minimum of $450 per hardwood flooring company and his response was, "how do I know my guys damaged your hardwood floors". After I became verbally upset over his insinuation that I was lying he stated he wasn't trying to argue just send him a paid bill. After spending over $8,000 cash for the carpet install, and I told them the hardwood floors were finished a week prior to their job, which we paid almost $7,000 cash for, why would I haggle over less than $500. Never ever would I recommend anyone use this company, save yourself the headache and go with someone else."

"Job was performed as promised and was done nearly and professionally. Very pleased with the work."

"Melissa Antos made my experience great!! She is so sweet, and did an excellent job. My floors looks great!"

"Overall it wasn't bad, but I definitely expected more for 330.00 the two gentlemen were very friendly and polite, however, they weren't very communicative. Being my first time having carpet professionally cleaned. There were some problem areas that now after a couple days of the carpet being dry, I can still smell pet urine. I specifically pointed out all areas of concern. It was only a few. The pet spots when my son's Dad had brought his dog over, and he marked his territory in the bedroom. Now that the carpet is dry a few days later, it still smells of urine. I'm not happy about that. Mostly because overall, my carpet wasn't dirty. I had it cleaned for my son's allergies, and those few pet spots. I just feel for the money I spent, I expected much more then still having urine smell from the carpet. They did however get the spot of green slime out of the carpet in my son's bedroom. That was amazing! They were leaving and he told me nit to move the furniture for 24 hrs, de to the carpet still being wet, and the wpod can bleed onto the wet carpet. I was told from the representative on the phone when I made the carpet cleaning appointment that the cleaning technicians would put furniture covers has on all of the furniture to be placed back safely for that reason. The only thing they put furniture covers on with my son's bad when they put his butt back down oh, that is it. I actually had to ask the technician for the furniture covers for my coffee table and end tables in the living room and my night stands up in my bedroom. Had it not been for me asking, I wasn't going to get any of those. Even though I was told by the representative that I would be given all those. So it wasn't a terrible experience, but the first time having them out with all the good reviews they have gotten, I was expecting a lot more in return. I feel.i will probably address the urine spots with the manager. Idk if I would go with them again. All depends what happens when I call the manager. Mistakes happen, what matters is how they're handled. Again, for almost 350 dollars, I shouldn't still smell urine in the carpet in a couple spots."