Get matched with top carpet installation pros in North Branch, MI

"Designer: Sharon Fielhauser met with my wife and went over the ins and outs of her ideal dream closet system. My wife met with her after researching two other options. Ikea Closet System and Container Store Closet system. Hence this review we went with Closets byDesign. Yes they are a little more but everything is custom designed for and your needs and installation is added in the cost. There is nothing wrong with the other companies but Closets byDesign one our business. The wait time I think was 6 weeks or so from design to installation. Installer/Builder: Izac showed up what I would have called lunch time but he called work time. (around 11:00 AM on a week day) Izac never stopped for the three hours at all walking in and out of the house as he had to cut and fabricate outside and install inside our primary. We offered him lunch and he said he was good. But he worked really hard and deserved a break. Izac was a one man team and went over every detail with my wife he had any concerns. For example he offer to have a set of drawers even with the wall or line up with the window. Izac made little to no mess and as indicatied in CBD policy all i had to do as a home owner was fix the holes in the wall from the previous closet and paint if we so wished. but honestly most of the holes was coved by the new system. We have discussed hiring Closets byDesign for other works and would recommend you do the same."

"We were very happy with them. They spent a lot of time with us and they were very knowledgeable. The rug has held up nicely and we would definitely buy from them again."

"Job was performed as promised and was done nearly and professionally. Very pleased with the work."

"Overall it wasn't bad, but I definitely expected more for 330.00 the two gentlemen were very friendly and polite, however, they weren't very communicative. Being my first time having carpet professionally cleaned. There were some problem areas that now after a couple days of the carpet being dry, I can still smell pet urine. I specifically pointed out all areas of concern. It was only a few. The pet spots when my son's Dad had brought his dog over, and he marked his territory in the bedroom. Now that the carpet is dry a few days later, it still smells of urine. I'm not happy about that. Mostly because overall, my carpet wasn't dirty. I had it cleaned for my son's allergies, and those few pet spots. I just feel for the money I spent, I expected much more then still having urine smell from the carpet. They did however get the spot of green slime out of the carpet in my son's bedroom. That was amazing! They were leaving and he told me nit to move the furniture for 24 hrs, de to the carpet still being wet, and the wpod can bleed onto the wet carpet. I was told from the representative on the phone when I made the carpet cleaning appointment that the cleaning technicians would put furniture covers has on all of the furniture to be placed back safely for that reason. The only thing they put furniture covers on with my son's bad when they put his butt back down oh, that is it. I actually had to ask the technician for the furniture covers for my coffee table and end tables in the living room and my night stands up in my bedroom. Had it not been for me asking, I wasn't going to get any of those. Even though I was told by the representative that I would be given all those. So it wasn't a terrible experience, but the first time having them out with all the good reviews they have gotten, I was expecting a lot more in return. I feel.i will probably address the urine spots with the manager. Idk if I would go with them again. All depends what happens when I call the manager. Mistakes happen, what matters is how they're handled. Again, for almost 350 dollars, I shouldn't still smell urine in the carpet in a couple spots."

"My project started back in April. Eric was friendly and sounded like he knew what he was doing. The kitchen was already demolished so we just need him to get it back together with the new material. Now I understand supply chain issues and waiting for supply’s but our four month kitchen did not have to take that long. Fast forward to the end of last week when we fired them. four months into our project not a single part of the kitchen is complete. Drywall isn’t done, cabinet doors are not sitting right, transition from the tile to wood floor not done, panels on cabinets are not done. Caulking on backsplash is not done, dishwasher is not set, filler strips are not in place, covers on electrical are not done floor vent was forgot about and never flipped around, sink was never caulked has been a nightmare. We feel that the 6000 we have paid was money well wasted. There is damages to our new cabinets which his solution was to put tape that matches the cabinet on it. There is grout on our brand new stove that we cannot scrap off without scratching the finish. Our insurance company withheld funds after they seen the work that been started and wanted water valves replaced and the gas valve replace since they are paying for a remodel not a cover up. We were super understanding and patient but we waited long enough for one thing to be finished. We couldn’t do him working on our project one day a week and then a week off and one day the next week and so on hence the four month project. After this disaster I would not recommend."