Andy's Statewide

Well, they sure didn’t answer me 10% discount and I’m 77. They came out the next day. I realize later I was conned because while I was in the cancer center they claimed to call me asking for payment. There’s nothing on my phone that shows they called me and it gets worse now they’re wanting the whole rest of the 19,000 and they still haven’t come out and completed the job or kept their promises Either. They’re just playing crooks or poorly run.

After disappointing experiences with a few other HVAC companies, I rely on Andy's Statewide to keep my furnace and A/C running efficiently. Their technicians are courteous, prompt, friendly, professional and knowledgeable.

Andy’s Statewide is always a dependable service. Dillon their technician today was efficient and thorough. He was willing to explain things clearly and professionally. Very kind and helpful.

I've relied on Andy's Statewide to provide semi-annual tune-ups on my HVAC since purchasing the system from them in 2016. Service representaives are prompt, courteous and knowledgeable.

Andy's Statewide added two pounds of R-410A refrigerant and charged $179 dollars a pound. Pricing is ridiculous as R-410A is approximately 30-50 dollars a pound wholesale. I don't mind a markup for the labor etc. but that much is just criminal. Also, they had to come back to the house because the tech forgot to put the fuses back in the unit after the tune-up.

Service provider was prompt, personable and efficient.

Have had problems with the the system since installation. The AC could not be tested because the system was installed during cold weather. The AC was checked that summer. There was no check for refrigerant leaks. The AC system had problems the next season. The system had a refrigerant leak in the A-coil which is inside the furnace. The labor portion of the warranty was up at time. Was charged $700+ for the repair. Since that repair the AC system makes a loud noise at startup. Tech came out and could not make the noise happen at that time. He said he would make a note to come back out at another time. The note was never put on record. Stuck with a problem from coil installation. Andy's wants to charge me again and again.

We were scheduled a time frame on 3/26/22 and confirmed with 3 different people that it was happening. No one ever show up or called to explain what happened. We called again today, 3/27/22, to find out what is going on and we were told they don't service our area. This is ridiculous. Why wasn't I told this from the beginning?!? So unprofessional. Absolutely horrible experience and I do not recommend. Whomever answers the phones on the weekends needs training also. They come across as completely clueless. Complete waste of time and I still don't have hot water. Thanks for nothing Andy's Stateeide. You guys are horrible!

They do a good a job, I have them for years, they are gonna be here when they said they would. They're very thorough, my 10 year old furnace and they help me get more years out of my old furnace.

They did a great job and they are fair price.

They were able to come out and look at the old unit the same day and replace the unit the day after. All other companies were booked for many days in advance.

Excellent service every time we call. We have been using Andy's Statewide for 20 years. They are on time, priced reasonably but the service is what stands out. Their technicians are friendly and offer tips that are helpful. One of them even gave me her little PVC gadget to blow out any debris that gets caught in the drain tube. Saved me from future nuisance service calls and money !

Did the special on the furnace tune-up and found out our 18-year old system was leaking carbon monoxide. They came and did the installation next day and Ryan was great. They thoroughly explained everything they did and walked me through the new Nest thermostat they installed. Filed all of the rebates and new warranty paperwork for us and cleaned up before they left. A true professional job and I'd hire again.

Too expensive to get the motor replaced.

4 weeks ago a rep did an initial walk through for an estimate. I was told I would receive a quote later that night. A full day later no response. I call the rep and he tells me this job will need some more technical examination and the office will be in touch in a few days. No responses for the next week. After the fourth of July I email him and he says the office will call soon. Two days later on Friday I receive a call, the tech will be calling me in ten minutes. Nothing. Monday I call and ask what happened, an appointment is set. Wednesday between 10:00am and noon. A courtesy call will come 30 minutes before arrival. No call, no show. 12:30pm I call the office and am told they will page the tech. 1:20pm "the tech is with a customer and isn't answering the phone". I had my 75 year old father doing me a favor sitting in a hot home waiting for 3 hours. The company does not work with the customer at all. This tech WILL NOT meet after 5 and WILL NOT work on the weekend. Completely unprofessional. I don't appreciate REPEATEDLY having my time wasted. I shouldn't have to work this hard to give someone else my money.

We hired Andy’s Statewide to service a furnace in a house we just purchased. The price was great. Technician arrived on time. He answered all my questions in terms I could understand. We will definitely hire them again.

Dennis Stempien, Serivce Technician from Andy’s Statewide did our furnace service this morning. It took about 40 minutes for him to perform the inspection and service. He was very polite and respectful. He answered all my questions with patience. He also advised me about possible water leak from my air conditioner coil that I need to attend during summer as he saw some rust on the furnace floor. Overall, I am extremely happy with his professional work and customer oriented attitude and would highly recommend him and Andy’s Statewide for heating and air conditioning service work.

He suggested a new furnace which I really need but can't afford it right now. No pressure he just fixed the old one.

The furnace went out on a Saturday and I had called another furnace company but that would not be able to get furnace in until the following week. I couldn’t wait that long as my 80 something year old mom lives with me and gets cold. So I called Andy’s statewide and they were able to send someone out on Tuesday. By Friday we had a new furnace and a great price and a great guarantee. Love these guys.

Good. Only thing I thought was unfair was being charged for two service charges for repairing two furnaces on one visit

Once the parts arrived, they were able to come out and get it taken care of. The price was a little high, but they came down a few dollars because of the delay. Service was excellent, but the delay was frustrating. Would have liked better communication during the delay face.

Very prompt and thorough service. Service person provided information about services performed. Fair pricing.

Eric did an awesome job. He was very professional and he did the job in a timely manor.

They arrived at scheduled time. Work was done quickly and was given recommendations for future service. Andy's Statewide was the company that installed our heating/ac system in our first new home. They're a great company!!

It went great everything is running and they were the cheapest around and i even got a name brand that i can trust, it also helped that i could put it on my home depot card. Loved the service and cant way to see them again for maintenance.