Modernistic
About us
You probably know Modernistic best as the Simple & Quick carpet cleaning service, thanks to our Jingle! The thing is Modernistic means so much more! For almost 50 years, we have worked to perfect the art of the in-home service experience because to us, it’s as much about caring as it is about cleaning and restoring. When you call us, you get so much more! From putting booties over our shoes to protect your carpet, to placing corner guards, our people will treat your home like it’s their own. It’s that level of care that leads to meticulous results. Whether its carpet, upholstery, tile, or air duct cleaning, you can trust that we’ll leave your home more than clean. Our people share our values of Customer Delight and Passion for the work we do. That’s why all our services are backed by our 100% Customer Delight Guarantee – if you’re not happy, we’re not happy, and we will gladly perform the service again. While you may know us best for our cleaning services, you can also count on the Modteam 24/7 in the event of a property damage emergency! Whether you are in need of Water, Fire, or Wind & Hail Damage Restoration, we’ll respond fast with the expertise you need. You can trust our team of builders and restorers to make your recovery Simple & Quick! Whether you need our Cleaning or Restoration services, the Modernistic difference is our people. Our team members care deeply about the work they do, but most of all, about the people they do it for! Because we’re not a franchise, we’re a family – just like yours!
Business highlights
Emergency services offered
52 years of experience
Services we offer
Residential and commercial carpet, and air duct cleaning. 24/7 Emergency Restoration Services. Water damage restoration, emergency board up, fire damage restoration, mold remediation, sewage cleanup, structural repairs., tile & grout, upholstery, wind damage restoration
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.431 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 6% | ||
| 10% | ||
| 3% | ||
| 6% |
Showing 1-25 of 31 reviews
Jamie R.
Feb 2022
Overall it wasn't bad, but I definitely expected more for 330.00 the two gentlemen were very friendly and polite, however, they weren't very communicative. Being my first time having carpet professionally cleaned. There were some problem areas that now after a couple days of the carpet being dry, I can still smell pet urine. I specifically pointed out all areas of concern. It was only a few. The pet spots when my son's Dad had brought his dog over, and he marked his territory in the bedroom. Now that the carpet is dry a few days later, it still smells of urine. I'm not happy about that. Mostly because overall, my carpet wasn't dirty. I had it cleaned for my son's allergies, and those few pet spots. I just feel for the money I spent, I expected much more then still having urine smell from the carpet. They did however get the spot of green slime out of the carpet in my son's bedroom. That was amazing! They were leaving and he told me nit to move the furniture for 24 hrs, de to the carpet still being wet, and the wpod can bleed onto the wet carpet. I was told from the representative on the phone when I made the carpet cleaning appointment that the cleaning technicians would put furniture covers has on all of the furniture to be placed back safely for that reason. The only thing they put furniture covers on with my son's bad when they put his butt back down oh, that is it. I actually had to ask the technician for the furniture covers for my coffee table and end tables in the living room and my night stands up in my bedroom. Had it not been for me asking, I wasn't going to get any of those. Even though I was told by the representative that I would be given all those. So it wasn't a terrible experience, but the first time having them out with all the good reviews they have gotten, I was expecting a lot more in return. I feel.i will probably address the urine spots with the manager. Idk if I would go with them again. All depends what happens when I call the manager. Mistakes happen, what matters is how they're handled. Again, for almost 350 dollars, I shouldn't still smell urine in the carpet in a couple spots.
Laura C.
Jan 2019
Got an online quote and that was what we paid. Did a great job and explained what was going on through the whole process. Very reasonable prices and would hire again.
Response from Modernistic
"Thank you for taking the time to share your experience with us! For over 40 years we have aimed to earn our customers' trust by providing quality work with exceptional service. In order to do that, we rely on your feedback. If you are feeling motivated to go the extra mile, you can also rate us on Google or Facebook. We also have a referral program! Simply refer your friends and family to Modernistic and we will send you a $10 gift certificate for each new customer your refer! Thank you for choosing Modernistic! Sincerely, Modernistic Customer Care Team"
Carol V.
Oct 2018
very well - Jeremy is very good and professional and NEAT
Response from Modernistic
"Thank you for taking the time to share your experience with us! For over 40 years we have aimed to earn our customers' trust by providing quality work with exceptional service. In order to do that, we rely on your feedback. If you are feeling motivated to go the extra mile, you can also rate us on Google or Facebook. We also have a referral program! Simply refer your friends and family to Modernistic and we will send you a $10 gift certificate for each new customer your refer! Thank you for choosing Modernistic! Sincerely, Modernistic Customer Care Team"
Robert D.
May 2018
Young gentleman that showed up, on time, professional. Did good thorough work. Yes, would hire again!
Response from Modernistic
"Thank you for taking the time to share your experience with us! For over 40 years we have aimed to earn our customers' trust by providing quality work with exceptional service. In order to do that, we rely on your feedback. So, thank you! We truly appreciate the feedback. If you refer a friend, please have them mention your name when they schedule their appointment: We'll send you a $5 Gift Certificate as a thank you! We hope you will continue to choose Modernistic for all of your cleaning and water restoration needs! Sincerely, Modernistic Customer Care Team"
Julia S.
Mar 2018
Arrived on time. Quick response. Booked them within a day or two of reaching out. Very
Response from Modernistic
"Thank You! Thank you for taking the time to share your experience with us on Angie's List! For over 40 years we have aimed to earn our customers' trust by providing quality work with exceptional service. In order to do that, we rely on your feedback. So, thank you! We truly appreciate the feedback. If you refer a friend, please have them mention your name when they schedule their appointment: We'll send you a $5 Gift Certificate as a thank you! We hope you will continue to choose Modernistic for all of your cleaning and water restoration needs! Sincerely, Modernistic Customer Care Team"
Tim C.
Feb 2018
The job was done excellent professionally and quickly
Response from Modernistic
"Thank You! Thank you for taking the time to share your experience with us on Angie's List! For over 40 years we have aimed to earn our customers' trust by providing quality work with exceptional service. In order to do that, we rely on your feedback. So, thank you! We truly appreciate the feedback. If you refer a friend, please have them mention your name when they schedule their appointment: We'll send you a $5 Gift Certificate as a thank you! We hope you will continue to choose Modernistic for all of your cleaning and water restoration needs! Sincerely, Modernistic Customer Care Team"
Michael K.
Oct 2017
Excellent from start to finish. When he is finishes, my floors look brand new! This is the second review that I have done for Modernistic, and I am as happy this time as I was the first time.
K C.
Sep 2016
unknown
Suca B.
Jul 2016
unknown
Response from Modernistic
"Good afternoon! Thank you for taking the time today to share your experience on Angie's List! We appreciate your feedback. We hope you will continue to choose Modernistic cleaning services for all of your carpet, tile, upholstery, hardwood, air duct, and water restoration needs! Please feel free to contact our office at (800) 609-1000 to speak with one of our friendly representatives, or you may contact us on our website [Hyperlink Removed]if there is anything we may further do to assist you. Laura Beattie-Proctor Modernistic Cleaning & Restoration"
Gary S.
Mar 2016
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website [hyperlink removed] Marian Vittands Modernistic"
Janis R.
Mar 2016
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website [hyperlink removed] Marian Vittands Modernistic"
Laura E.
Feb 2016
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Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website [hyperlink removed] Marian Vittands Modernistic"
Nathan L.
Feb 2016
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website [hyperlink removed] Marian Vittands Modernistic"
Andre R.
Jan 2016
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website www.modernistic.com. Marian Vittands Modernistic"
John N.
Oct 2015
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website www.modernistic.com Ashley Kreft Modernistic"
Adam M.
Jun 2015
unknown
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website www.modernistic.com Ashley Kreft Modernistic"
Marcia P.
Apr 2015
Nice job, prompt and efficient.
Response from Modernistic
"Thank you for taking the time to share your experience on Angie's List! We really appreciate the feedback! We hope you will continue to choose Modernistic for all of your cleaning needs! Feel free to contact our office at 800-609-1000 and speak to one of our friendly customer care representatives, or you may contact us on our website www.modernistic.com Ashley Kreft Modernistic"
Judy S.
Jan 2015
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Gary P.
Dec 2014
The technician was very professional and did a very thorough job.
Allison B.
Sep 2014
unknown
Kristin P.
Jul 2014
The worker arrived on time and was punctual. He did not pretreat the carpet or furniture. He cleaned the carpets and they turned out just okay. My complaint is the poor job on the furniture. He told he before he started he couldn't get the spots off of the couch and loveseat. He said that type of chair holds on to the dirt. I was surprised because I have been able to clean them without any problem. He worked on the furniture for quite some time. When he finished he said he thought they turned out fine. It looked like he hadn't done anything. I don't know why I paid so much money for my furniture to look so bad. After he left, I used my furniture cleaner and scrubbed the foot rest. I was able to get all of the dirt off. My cleaning rag was filthy. I am very disappointed. I wrote to them on that day on their feedback page to complain about the service. I did not hear back. About a week later, I called to talk to someone regarding the poor service. The person answering the phone was very nice and apologetic. She said a manager would call me back right away. I never received a call. After two attempts to clear this up, I think they deserve this negative review.
UPDATE: I am revising my review because Modernistic Cleaning contacted me and apologized for the poor work quality. They do not accept poor quality in their business. Therefore, they refunded my money for the upholstery cleaning. That is a good business who will stand behind the quality of their work. I improved their rating to reflect this.
UPDATE: I am revising my review because Modernistic Cleaning contacted me and apologized for the poor work quality. They do not accept poor quality in their business. Therefore, they refunded my money for the upholstery cleaning. That is a good business who will stand behind the quality of their work. I improved their rating to reflect this.
Eugene B.
May 2014
I chose Modernistic based on their website claims for stain removal and carpet restoration. The Carpet Cleaners showed up on time and were very professional in appearance and manner. They got right to work and finished in about an hour. The carpet was stained in several places due to the previous owners pets. The disappointment came when it was observed that no pre-vacuuming was done, no pre-treating of the stains, and none of the stains were removed. All that was done was a wetting and extraction. The carpet looked better overall but all the stains remained.after the carpet was dried. I had to replace the carpet after all.
Josh H.
Jan 2014
Employees were 1/2 hour+ late. No courtesy call to let me know. We were the 2nd stop of the day. My foyer is marble and there hoses were leaking a little and left water on my marble floors. I asked if they could clean the water up and there response was "We do not have any dry towels sorry". I then called the franchise owner and explained my dissatisfaction with his crew and he replied I will look at your paperwork and call you in a few days. Well it's January 6th and still no call. I can only speak of Modernistic of Genessee area.
James S.
May 2013
They were very prompt, professional. Did 3 rooms, we had some very bad spots and they did a great job. The 2 gentlemen were great. Would definitely use them again
Melissa G.
Apr 2013
Great over all.
Licensing
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FAQ
Modernistic is currently rated 4.4 overall out of 5.
Modernistic accepts the following forms of payment: CreditCard
No, Modernistic does not offer free project estimates.
No, Modernistic does not offer eco-friendly accreditations.
No, Modernistic does not offer a senior discount.
Yes, Modernistic offers emergency services.
No, Modernistic does not offer warranties.