Get matched with top carpet installation pros in Metamora, MI

"TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors Four Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was p***** but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them."

"Matt did an awesome job with our flooring install. We were building a new house so Matt worked with us to purchase the best flooring for our needs and once delivered, he promptly completed the install. Even though we did the entire house, it only took him around 1 week for each level. He also really cares about the quality of his workmanship and he is super competitive on pricing. Overall we are extremely happy with the results."

"Job was performed as promised and was done nearly and professionally. Very pleased with the work."

"My project started back in April. Eric was friendly and sounded like he knew what he was doing. The kitchen was already demolished so we just need him to get it back together with the new material. Now I understand supply chain issues and waiting for supply’s but our four month kitchen did not have to take that long. Fast forward to the end of last week when we fired them. four months into our project not a single part of the kitchen is complete. Drywall isn’t done, cabinet doors are not sitting right, transition from the tile to wood floor not done, panels on cabinets are not done. Caulking on backsplash is not done, dishwasher is not set, filler strips are not in place, covers on electrical are not done floor vent was forgot about and never flipped around, sink was never caulked has been a nightmare. We feel that the 6000 we have paid was money well wasted. There is damages to our new cabinets which his solution was to put tape that matches the cabinet on it. There is grout on our brand new stove that we cannot scrap off without scratching the finish. Our insurance company withheld funds after they seen the work that been started and wanted water valves replaced and the gas valve replace since they are paying for a remodel not a cover up. We were super understanding and patient but we waited long enough for one thing to be finished. We couldn’t do him working on our project one day a week and then a week off and one day the next week and so on hence the four month project. After this disaster I would not recommend."