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If you have to hold the toilet handle (also called the toilet lever) down to flush, you probably have a chain problem. A chain that cannot fully lift the flapper will close too early and not clear the toilet bowl. Try adjusting the chain length so there’s about ½ inch of slack.   

Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.

It is generally recommended to schedule a professional plumbing inspection annually for an average home. However, the ideal frequency can vary. Newer homes may only require an inspection every two years, while older homes, or those with a history of plumbing problems, benefit from more frequent annual checkups. Other factors that might necessitate more frequent inspections include having hard water or mature trees on your property with extensive root systems that could damage sewer and water lines. Regular maintenance helps identify potential issues early, preventing costly repairs, and typically includes checking for leaks, inspecting connections, and ensuring pipes and fixtures are in good working condition to extend the life of your plumbing system.

You might need a permit to modify or repair any portion of your plumbing system, including drainage lines, depending on where you live. In some areas, simple replacements of existing drain lines don’t require a permit. We recommend asking your drain pipe installer or your local building department about permitting requirements. In many cases, only certified plumbers can pull plumbing permits, so you’ll usually need to leave the permit application to your professional. The fee for the permit will be passed to you on your project bill, though.