Mr. Rooter of Maryland

Our service person, Dave, was great. Professional, timely, made sure we understood the quote, completed the job quickly & efficiently! We're ready for the new refrigerator thanks to Dave :)

did good job

Great

Zachary was professional and kind. He came quickly and immediately fixed the problem. I felt I could trust him and I am so glad we went with Mr. Rooter for this project.

Quick service. Knowledgable. Fair prices.

Zach was very helpful and did a great job. This is the second time I've used Mr. Rooter. The first time, I deducted a star based on cost. But this time, their price was competitive and I couldn't be happier.

Although the price was a bit high, they provided excellent service, demonstrated knowledge and expertise, and effectively resolved my problem. They also issued me an electronic invoice instantly. They are also very friendly. Thank you.

The pro Rich from Mr. Rooter of Maryland did our job right and efficiently. We appreciated. However, the pro arrived more than 2 hours than scheduled. As his company explained that his delay due to the previous job took longer time.

Professional, very knowledgeable, kept me updated on what was wrong, what needed to be done and how long it would take. I'm very happy with the quick service. I would and will recommend Mr. Rooter to my family and friends.

Good work but very pricey. Wish I had shopped around a bit - but I was in a hurry.

Came out within 90 minutes of initial call. Tried to clear backed up drain for AC condensation but was unable to. Suggested other options. Richard was very prompt and professional.

Called immediately once project was posted. Visited within 1-2 hours, and project was finished within 1-2 hours. Professional and explained in detail what the problem was, as well as the solution.

Mr. Rooter Plumbing came through! I filed a claim with my home warranty company because the up ur basement flooded on 5/28. I had to request a rush for the other company to come out. The company that came out was not that professional and told me I needed a new sump pit as well as a new sump pump. I was questioned the diagnosis and then had to argue with the home warranty company. I immediately got on Angi’s list and found Mr. Rooter Plumbing. They came out within 2 hours and gave a proper diagnosis. I argued with the home warranty company over the secondary diagnosis. I accepted a cash in lieu after escalating with the home warranty company. Scheduled the repair with Mr. Rooter and they came in 2 days and installed the new sump pump. They are quick, efficient and friendly! 10/10 recommend!

GREAT SERVICE

Mr. Rooter came out to perform the replacement of a main water line inside that has been leakkng. The technician's team were professional as they setup and prepared to perform the work inside as well as cleaned and removed debris from the construction.

he was good

Yes, Paul did a great job, cost was higher than I expected

It was quick courteous service.

Quick and reliable service

Did job, but IMO, not very thorough and quite overpriced. 1st tech cleared clog in main drain from house to septic, but did not know how to use camera to inspect afterward. Said another tech would come the following day to do camera inspection of drain line. 2nd tech did come, but rather than inspecting drain line cleared the previous day, put camera in our septic tank's inspection port, I guess he thought it was a pubic sewer clean-out or something. So I tell him we're on septic here. I was quite shocked when this so called pro, after having just inserted his camera into our septic tank, asked me where our septic tank was! Then he tells me to have my septic tank pumped which I'd already done not 8 months ago. Then proceeds to give me a ridiculously high estimate to replace a 10 foot straight pipe from the house to the septic without ever having inspected it to know whether or not it even needed to be replaced. I'll find my own pro next time.

Yes, they assessed the needed repair and had it completed promptly. They also gave some advice on other work that we might need to perform in the future as well as providing an estimate of that work and recommendations.

Mr. Rooter booked a consultation appointment totally free of charge and provided a timeframe the service technician would show. On the day of I received a text message notifying me my tech was on the way with his name and picture. Also received a call from a rep telling me he would be arriving. Anthony was great. Looked at the problem I had and provided troubleshooting solutions. He quoted me a price and agreed to have him start work that day. He cleaned everything at the end of the job. Provided with a 30 day warranty.

Anthony from Mr Rooter came and replaced my bathroom faucet and did a fantastic job!! It was not an easy job due to the small space of the bathroom cabinet. He did it perfectly and fast. I highly recommend this company and especially Anthony!!

No comment

Polite, knowledgeable, helpful and worked really fast. No mess.