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  • Average homeowner rating star icon4.7
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    Verified flooring services reviews

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Avatar for Kustom Floors LLC
Kustom Floors LLC
4.9(
409
)
Wood Flooring - Install or Completely ReplaceWood Flooring - RefinishWood Flooring - Install or Completely Replace - For Business+1 more

Serving North Potomac, MD and surrounding areas

Approved

Super Service Award Winner

In business since 2009

Free estimates

Emergency services offered

"The owner of Kustom Floors, LLC Rudy is a wonderful and pleasant person. I found Kustom Floor, LLC through Angi's. Rudy was willing to help me finish the kitchen floor that I started. He and his team are kind, respectful, and very efficient. I am well pleased with the finished work. Also, the team left my kitchen floor nice and clean after the job was complete. I recommend Kustom Floors, LLC, you will be very happy with the work they did. I love entering my kitchen, I am so please with the professional job I received. Thank you, Rudy and Team! I will remember Kustom Floors, LLC for my next floor job."
Before
After
Before
After
Additional Photos

+20

Response time1 day
Response rate100%
12 neighbors recently requested a quote
Avatar for RENAISSANCE FLOOR & CARPET
RENAISSANCE FLOOR & CARPET
4.9(
272
)
Laminate Wood or Stone Flooring - InstallLuxury Vinyl Flooring - Install - Materials Not Provided by ConsumerWood Flooring - Install or Completely Replace+14 more

Serving North Potomac, MD and surrounding areas

Approved

In business since 1994

Free estimates

Warranties offered

"The experience with Renaissance Floor and Carpet was awesome! I was looking for a professional and credible company to replace the hardwood floors in my home. After reading several reviews, I contacted Renaissance Floor to discussed the project. Basir came to my home with various floor samples, took measurements, and provided an estimate with cost effective suggestions and a detailed project timeline schedule. As outlined in the project timeline schedule, materials were delivered and the project was completed in a timely manner. I cannot say enough great things about the work crew that worked on my project. The assigned work crew was extremely professional, possessed incredible technical knowledge and delivered superior quality work. They arrived and left as scheduled daily and made sure all work areas were cleaned and tools neatly stored. In addition, I was extremely impressed with the efficiency of the crew and their ability to reassembled our furniture from every room to the exact location without our assistance. Overall, Renaissance Floor and Carpet is a great company. They provide quality work at competitive prices and their customer service is outstanding, specifically from Basir and Amir the two managers I had the pleasure of working with. The experience was wonderful, the job was amazing and I highly recommend them for your next floor instillation job. You would not be disappointed, I promise!!!"
Additional Photos
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+5

Response time3 days
Response rate100%
5 neighbors recently requested a quote
Avatar for Total Flooring Solutions, Inc.
Total Flooring Solutions, Inc.
4.8(
347
)
Carpet - Install

Serving North Potomac, MD and surrounding areas

Approved

In business since 1994

Free estimates

Credit card accepted

"Without a doubt the best contractor I've hired to make upgrades to my house. Sebastian is an absolute professional and very knowledgeable about all aspects of flooring. My friends and family members have hired Total Flooring Solutions for their projects and they were extremely happy as well."
Response time6 hrs
Recommended by99%of homeowners
Avatar for BR Flooring LLC
BR Flooring LLC
4.5(
98
)
Wood Flooring - Install or Completely ReplaceWood Flooring - RefinishWood Flooring - Install or Completely Replace - For Business+3 more

Serving North Potomac, MD and surrounding areas

Approved

In business since 2003

Free estimates

Emergency services offered

"

Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.




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After
custom border
sand refinishing
sand refinishing

+23

Response time1 day
6 neighbors recently requested a quote
Recommended by93%of homeowners
Torres Flooring LLC
5.0(
14
)
Wood Flooring - Install or Completely ReplaceFlooring - Install, Repair, or RefinishLaminate Wood or Stone Flooring - Install+15 more

Serving North Potomac, MD and surrounding areas

Approved

Super Service Award Winner

In business since 2017

Free estimates

Warranties offered

"Brian from Torres flooring reached out to me immediately after I submitted my request, and quickly gave me a quote and did the repair that day! We had a small section of our vinyl floor cut out by our previous owners to install a wooden railing. We removed the railing and needed the flooring patched with some of the flooring we had stored away. I contacted so many floor companies who said the job was 'too risky' and declined the job, or told us we needed to replace the entire floor (for like $5k). Brian was super friendly and said he could do the job no problem, understood what we needed done, and did a great job! We were seriously getting desperate and didn't know if we were ever going to get our floor fixed. HUGE thank you to Brian for the expertly rescuing our floor!"
Flooring redo on stairs
Hardwood Flooring Sales/Installation/Refinishing Project
Objective is to fix those gaps
Flooring Sales/Installation/Repair Project
Flooring redo on stairs

+20

Response time11 hrs
2 neighbors recently requested a quote
Recommended by92%of homeowners
Avatar for L & C Pro Floors LLC
L & C Pro Floors LLC
4.6(
67
)
Wood Flooring - RefinishWood Flooring - Repair or Partially ReplaceWood Flooring - Refinish - For Business+1 more

Serving North Potomac, MD and surrounding areas

Approved

In business since 2010

Free estimates

Emergency services offered

"Great work! Our floors were ruined by the previous owners of the home and we were able to get it to the exact shade and look we imagined. I think the prices for the labor was very fair but there did seem like there were some surprise costs. Over all I would definitely recommend because our floors look amazing."
Hardwood White Oak
Hardwood White Oak During
Hardwood White Oak after with darkwalnut stain
Four Seaons Herringone Floors
Four Seaons Herringone Floors

+145

Response time1 day
7 neighbors recently requested a quote
Recommended by94%of homeowners
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Flooring Installation questions, answered by experts

You can buy inexpensive kitchen flooring off the shelf at most home improvement stores with the best prices offered by big-box chain stores. Be aware, though, that not all flooring materials are suitable for DIY installation. Most flooring contractors can buy your flooring at a discount, so be sure to check with your contractor before buying your flooring materials.

Carpet density refers to how closely together the fibers of a carpet are stitched into the carpet backing, with values ranging from 1,000 to 7,000. A carpet density value of 3,000 or higher is considered best for most homes, especially in high-traffic areas, such as a living room or dining room. If you’re comparing two carpets made of the same material, a higher carpet density can indicate better durability and longevity. However, carpet density is only one of many factors that can help you determine a carpet’s quality.

Uneven floors often signal structural issues in a home, so taking them seriously is vital. If you buy an older home with slightly uneven floors, check that your inspector thoroughly inspects the foundation to catch any potential issues early. And if you notice that your floors are becoming more uneven over time, call a pro to check your foundation ASAP.

Some flooring companies recycle old carpet after replacing it. The broader flooring industry has been moving toward recycling more carpet material. However, whether an individual carpet gets recycled is up to the flooring company that removes it. When gathering quotes for new flooring in your area, ask each company about removal options and what they do with the material.

Yes, carpeted stairs are generally considered safer than stairs with hard surfaces like wood, vinyl, or tile. Carpet provides more traction, which helps reduce the chances of slips and falls, and its cushioning can lessen the severity of an injury if a fall does occur. Hard surfaces often lack the friction needed for a secure tread and can be quite slippery.

However, it's worth noting that some carpets can also be slick, particularly if they are brand new, dirty, or made from certain materials. If any stair surface feels too slippery, traction treads can be added to most materials to increase grip and improve safety.

The North Potomac, MD homeowners’ guide to flooring services

From average costs to expert advice, get all the answers you need to get your job done.