Get matched with top sump pump installation pros in Cambridge, MA

"Given a disappointing Home Depot oven delivery /install-I took the precautions to engage a plumber just in case. Neo was extremely responsive and timely-with same day service. HD offered a 10 day delay-an unacceptable option"

"From customer service to installation I couldn’t be happier. My house was built in 1745 so I was concerned with having an old basement. I needn’t have worried. Very professional. Answered all my questions in detail. If you need a water filtration system I wouldn’t hesitate calling clear water pump and well services."

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"They advice, and had all our questions answered on sensible and affordable options. Very knowledgeable, prompt, polite, efficient, and thorough team! We are happy with their waterproofing services in our basement (fast sump pump and a grate trench with a discharge line that goes 15 feet to the outside bubbler) as well as crawl space shield installed under our addition. It works well, and Pioneer checked a month later and a year after for inspection and cleaning. A+ work and workers."

"From the start the Project Manager, Dale, was very responsive and took time to explain any questions I had. Two day install went smoothly except for a syncing issue with the nest thermostat. Bobby’s install team actually finished on day 1 but Sila sends a foreman and independent technician to check and make sure everything was installed and is working properly. Thermostat issue was a bit more tricky than expected but the entire team communicated smoothly with each other and the technicians, Brian and Kyle, made sure everything got resolved before leaving."

"Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff."

"We recently had NETR install a ductless system in our single family home, and the entire experience working with NETR was consistently impressive. At every stage of the process the folks at NETR were super responsive and helpful, and their professional approach resulted in a zero surprise and zero problem experience. After initially reaching out to NETR to inquire about their services they setup a consultation visit. Russell Dodd arrived to review our property, listen to our needs and concerns, and recommend a solution. Russell is a friendly guy with many years of experience with ductless installations and had all sorts of clever suggestions on how to make this installation work best in our home. It's worth noting we also had 2 other top rated competitor firms visit to conduct property reviews, and the people that showed up were significantly less experienced than Russell and clearly did not have the product knowledge or range of ideas that Russell shared during his visit. Within days of Russell's visit we had an installation quote/estimate in hand and after sorting out a few details with NETR we scheduled an installation date. The contract covered all the items we had discussed with Russell and was very straightforward. The NETR price was competitive and in the same ballpark as the other companies – but with far superior follow-up and consultant services. There were no surprises or unclear items listed on the NETR quotes, while the quotes we received from the other companies had some areas where costs were not entirely clear. On the day of the installation Jerry Odom arrived and was the technician assigned to lead our project. Jerry was super friendly and carefully took the time explaining his installation process, listened to and answered any of our questions, and immediately went to work. Over the course of the 2 full day installation Jerry quietly and skillfully pulled everything together and made sure the units were placed exactly where we had requested. He did an exceptional job hiding piping and basically making sure that the new units throughout the house were installed in a very clean looking manner. Jerry was joined by two colleagues at various points during the installation and all were equally competent and skilled professionals. From initial outreach to the final day of the installation we interacted with at least 5 different people from NETR. The staff working back in the office were also very professional and helpful at all times. We interacted with Eleni and even one of the owners at one point when calling to confirm installation dates. This is obviously a company that values taking great care of the customer and sets an expectation that their staff are all honest, helpful, responsive and fair in all interactions. NETR deserves all the superlatives that are used to describe their people, processes, and services. This is a business that clearly makes it a priority to take care of the customer and deliver top quality work. We are very happy that we chose NETR over other vendors and would recommend them to anyone looking to install a ductless system."

"The installation was fast and extremely well done. The work has sense been praised by other professionals for the quality of the job."

"They were here probably two or three hours. It was a big job. They've been my plumber for the last two years now."

"Pete did an excellent job on our annual clean and check up for our mini-split ductless system."