Heritage Home Service

Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted

Great work

Bought a heat pump from them 3 years ago. Cooling has never worked in the summer, heating fails twice every year in winter. Even when it works it can't heat the house over 65 degrees. The problem is always the same, a leak in the line they installed. Instead of fixing the leak, they refill the refrigerant every time and charge me a few hundred dollars. Every time I have helpfully told them about the continuing leak issue, but they don't listen. Once one of their technicians told me he knew it was a leak but he would just refill the refrigerant and the the problem went away. Another noticed the leak but instead of fixing it cranked up the electrical backup power without telling me, leading to a horrible electrical bill this winter. Now that the heat pump is out of warranty they are recommending a $3000 repair of the problem they should have fixed three years ago.

Bought a heat pump from them 3 years ago. Cooling has never worked in the summer, heating fails twice every year in winter. Even when it works it can't heat the house over 65 degrees. The problem is always the same, a leak in the line they installed. Instead of fixing the leak, they refill the refrigerant every time and charge me a few hundred dollars. Every time I have helpfully told them about the continuing leak issue, but they don't listen. Once one of their technicians told me he knew it was a leak but he would just refill the refrigerant and the the problem went away. Another noticed the leak but instead of fixing it cranked up the electrical backup power without telling me, leading to a horrible electrical bill this winter. Now that the heat pump is out of warranty they are recommending a $3000 repair of the problem they should have fixed three years ago.

installed new single zone mini-spit system

Heritage Home Service is responsive to my request and got the things done with high quality. I would recommend them.

Knowledgeable

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Quick response through Angi and exceptional service. Highly recommend!

it was a good ezperience

Very friendly and helpful

I will be hiring them again for future electrical work! Patrick was great as was his partner. I appreciate them being willing to do my small project and know it sets up a relationship for larger ones in the future. Thank you Heritage Home Service.

On schedule and quick response.

They were able to get a lot of work done very quickly. The electricians were professional and polite.

Expensive, but what price do you pay to be safe. Very courteous, polite professional young men. Explained themselves well. And have me a thoughtful well laid out plan.

Sean and Beth were excellent. Gave me good advice, did the work quietly and efficiently and in a timely manner. I would hire them again for electrical work.

Excellent...would call on the service again and highly recommend them to others.

I would recommend them.

Great follow up, I wish they could come sooner to solve my issue

very educational, told me about the problem and the diagnostic, what my option where and additional work

Technicians were great. Customer Service great. Communication great. Total cost outrageous.

Timely response. Expert tech. Quick solution.

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Nothing additional

They went out of their way to make room form me that day.