Total Comfort Mechanical Inc

I purchased new AC systems for both my home and later my deli/catering company. I found Total Comfort to be dependable in providing clear quotes, punctual in meeting deadlines and surprisingly great in following up with service. This is not to say there was not a minor problem or two. After my home system was installed, the system stopped functioning due a problem with the drainage. Of course, this happened on a a Saturday evening and during a heat wave. I called their emergency service and actually got a live person who informed me that the owner of the company, Wendall, would be there himself first thing Sunday morning to look at situation. He did show up early Sunday, crawled into the attic for 1.5 hours and fixed the problem. Needless to say, I was impressed with this level of service. Let's face it, it is not easy to find great service with most contractors these days. I would recommend Total Comfort for any residential or commercial job.

Excellent. Most thorough maintenance we have ever had.

Very well! We received quotes from 3 companies. Total Comfort Mechanical was the most knowledgeable about choosing the best units (air conditioner and heat pump) for our application, and the best price. They were easy to work and did a great job. Based on the equipment that was suggested, we were eligible for a Mass Save Heat Pump Rebate in the amount of $2,958. Furthermore, the office staff submitted the application for the rebate. The cost listed below does not include the rebate.

Wendall and his crew were just wonderful. They were all very polite, worked really hard and were very neat. I am very happy with the outcome. They were a great company to deal with.

It is not surprising that Total Comfort has the great reputation they have for doing all the big things right: their workmanship is fantastic, their advice is spot on, and they are great people to work with. What is even more impressive is how they do all the little things right: they make sure that they put coverings on their shoes when the come into the house (without being asked), they're always on time, they're very clear and patient when you ask questions, and they are professional in every thing they do. We had two whole AC/Heating units replaced this year and both times we were delighted with the work that Total Comfort did. We'd gotten quotes on the work from half a dozen other companies, and not only was Comfort's cost very competitive, Wendell took time to explain what they were going to do and talked about the pros and cons of various unit sizes. All the people from Total Comfort who came to our house were sensitive to the noise that an install could make and took steps to minimize the disruption to our household. Their follow-up is excellent, too. They obviously care about their customers and made us feel like we were important to them. We appreciate the work that they did and highly recommend them to anyone seeking high-quality heating and cooling systems.

Excellent experience. Went without a hitch. Have used TCM for years. They are always super professional with great prices and great service. Highly recommend.

Today 10/28/21: Total Comfort called a week back to schedule the tuning for winter season. They did it again!!! as promised to take care of my home and us to keep us warm and cold in winter and summer season. The quality and service is beyond expectations and excellent. 10 Months Back: I used Total Comfort Mechanical for my home. Wendell came home to diagnose why my heating was not heating. He explained me the reasons and he said I have to replace my heating furnace. I checked with other vendors too. Wendell was through and detailed. I got a quote from him and other vendors. His quote was the best and with better terms & conditions. He told him it would take two days to install and run the tests. His team came completed the work in 1.5 days - sent me pictures after completing the work. Left my utility room clean and tidy. Thank you Mr. Wendell and team we are having a warmer home now.

Wendell and his team relocated vents on my first floor and recessed them into the hardwood floor. It looks great. He also serviced and repairs my units. His team is professional. They use booties when they have to and clean up after themselves. They are my go to HVAC team.

It went great! Very professional and punctual service.

He came to our home within a 2 hour window. He was prompt. Performed the job quickly, but stayed until he was certain the heater was fully functional and heating the full house.