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Approved Pro
Approved Pro

Drains Inc.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Drains Inc. is your go-to solution for all your sewer and drain cleaning and repair needs in Chicago. Our team of experts specializes in drain pipe installation and exterior services. With our top-notch skills and dedication to customer satisfaction, we set ourselves apart from the competition. Contact us today for reliable and efficient solutions to your drain and sewer problems. ***FREE ESTIMATES***

Business highlights

Eco Friendly
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
23 years of experience

Services we offer

We service all sewer and drainage lines, main sewers, kitchen sink lines, bathroom drains, floor drains, laundry tub lines, window well drains, storm lines and all sump and ejector pumps. Call for free Estimate and Second Opinion!! Drains Incorporated 847-485-0031

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%

Filter reviews by service

Showing 1-23 of 23 reviews
Michael L.
Sep 2025
5.0
Drain Cleaning
Yes, I recommend this pro
$575
Best contractor I have ever hired!!

Jeff B.
Apr 2025
5.0
Sewer Cleaning
Yes, I recommend this pro
On time professional work for a good price

James L.
Sep 2024
5.0
Drain Cleaning, Sewer Cleaning + 1 more
Yes, I recommend this pro
Great service

Roger C.
May 2024
5.0
Drain Cleaning
Yes, I recommend this pro
$225
Tim was very responsive & job was scheduled two days after initial contact. Tim & a helper arrived at the scheduled time & quickly started work. Job was completed in approximately a half hour & the issue with a very slow kitchen drain was completely resolved. Tim did an excellent job of describing the work. The cost was very reasonable & I would definitely hire Drains, Inc again.

Brian S.
Jul 2023
5.0
Drain Cleaning
Yes, I recommend this pro
It went fantastic. Drain's Inc responded to my call and were at my residence in a very timely fashion.. They preceeded to rod and unclog the drain. It now looks like a cyclone of water decending down the drain. I would highly recommend Drain's Inc for you plumbing needs. They very were very informative(letting me know what the plan was in unclogging the drain), they were courteous and respectful of my k8tchen and property thanks for the awesome service, Drain's Inc

James Z.
Mar 2022
5.0
Sewer Cleaning
Yes, I recommend this pro
$350
Tim was very accommodating with my situation. He was completely upfront with everything he did. He was knowledgeable and honest with the whole process. I will definitely use him for all my future plumbing projects.

Steven C.
Feb 2021
5.0
Plumbing, Sewer Cleaning
Yes, I recommend this pro
$450
Tim put us in the schedule very quickly due to a clogged sewer line. He showed up when promised. He was very proficient in getting the clog cleared out. He cleans up his work area when done. I'd hire him again, without question.

N. C.
May 2020
5.0
Sewer Cleaning
Yes, I recommend this pro
On time, price quoted was price paid. Took time to explain work, the hows and whys. Not rushed, spent time answering all questions.

Erik W.
May 2020
5.0
Plumbing, Well and Pump Service
Yes, I recommend this pro
$1,500
Tim from Drains Inc came out after hours to look at my sump pump. It sounded like it was on its last leg and was barely keeping up with the water. I’m glad I called when I did and that they came out so quickly. I would have had a flooded basement in the morning.

Ryan A.
Feb 2020
5.0
Plumbing
Yes, I recommend this pro
$700
Tim was amazing and very helpful. He was quick to respond and amazingly enough was able to get out to my project very quickly. If you are thinking about anything plumbing wise I would definitely recommend Tim and Drains Inc. I had two other companies come out and give me quotes but honestly they were not even close to the friendliness and the price that the other guys were suggesting. We will be using Tim again for sure in our future plumbing repairs, so do yourself a favor and just call Drains Inc.

Diane E.
Dec 2019
3.0
Plumbing, Drain Cleaning
it would have been professional if the plumber brought rags in for the job just in case to clean up. instead he used my bath hand towel & said nothing. Working with water, rags would be a "no brainer".

Marilyn C.
Aug 2019
5.0
Sewer Cleaning
Yes, I recommend this pro
$200
Professional . Prompt. Brought up 3 large clumps of roots and water drained fast after. Very happy with service. Will use again

Charles S.
May 2019
5.0
Plumbing
Yes, I recommend this pro
$700
Excellent experience. Tim was great. Did not try to upsell me on anything. Very professional and reasonably priced. I would certainly use them again.

Dan R.
Mar 2019
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$175
Tim was very friendly and knew what needed to be done when I first called. They came the same day as I called and the price was the same as quoted on the phone. Tim was very professional and knowledgeable. They cleared the drain line in less than 1/2 an hour and we have not had any issues since.

Elizabeth S.
Mar 2019
5.0
Plumbing, Sewer Cleaning
Yes, I recommend this pro
$5,300
I have been dealing with sewer smell, sewer back-up, and rats in my basement for many months without much progress after multiple contractors and plumbers. I began the screening process again and found Tim to listen and problem-solve better than any other professional. He expertise really came through at multiple stages of the project. During his camera scope he identified problems not previously picked up. During the repair phase he talked me through the process and was very thorough and organized in his work. During final phase, he came back to hydrojet and rod the entire sewer system out to the city line, provided additional repairs to broken waters lines and gaps in the concrete floor. In the end, Tim did a major repair digging out our front yard to access and repair the sewer line. The majority of the smell has dissipated and, for the first time, I have some peace of mind.

David J.
Feb 2019
4.0
Plumbing
Shocked by the diagnosis & price; expected drain clearance.

DON W.
Jan 2019
5.0
Plumbing, Drain Cleaning + 1 more
Yes, I recommend this pro
$4,500
They did good work. They showed up when scheduled and completed the work as explained to me. I would use them again.

Kathy F.
Jan 2019
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
Tim and his partner did such a great job. Very polite and very thorough getting my drains working again. What I really liked was that he came and fixed my drain issues without tacking on more issues equaling more money. Tim was professional, showed me what was wrong, didn’t dumb me down and very easy going. Thanks so much!

James P.
Jan 2019
5.0
Drain Cleaning
Yes, I recommend this pro
He worked with us and saved us quite a bit of money!!!

Judy R.
Jan 2019
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
He is brilliant and fabulous, cannot him enough! Very honest, straightforward, punctual.

Dave M.
Jul 2018
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$13,500
Drains Inc. is your answer. Period. My situation turned out to be unique and Drains Inc handled it perfectly. I first called one of the Rooter businesses and completely regret it. The guy was either inexperienced or an idiot. He charged me $300 and left me hanging. I went to Yelp and found Drains Inc. They had great reviews so I gave them a try. Tim (owner) and Adam (apprentice) came out and kicked but. Like I said, my situation was unique. My line not only runs through the neighbor's yard, it runs under their breezeway and into their front yard. And the house is for sale and vacant. Tim took control, tracked down the owner, got permission to dig in their yard not once, but twice, and got the job done. Tim was making calls on his own time to help get the project done in as soon as possible and with as little inconvenience to me as possible. Communication was great throughout. Seriously, if you are looking for a plumber that will go the extra mile, get the job done right, and someone you can flat out trust, it's Drains Inc. Never once did I feel that I was being taken advantage of or that the job was being mishandled. Tim is a small businessman that cares about his work and his customers. Give Drains Inc. a try and you'll want to leave them a great review, too.

Andrea F.
May 2018
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$600
Tim came when he said he would, he gave us a quote that included various potential possibilities, and when he came to do the work, he was honest and didn't try to sell us a more expensive alternative. He power rodded the storm line and then water jetted the pipe practically all the way to the sewer at the street from our townhouse, which sits far back on the lot. He and his assistant had all the tools they needed, were careful of our plants, and cleaned up after themselves, leaving everything neat. We appreciate the work and would hire them for other issues without a second thought!

Michael K.
Dec 2017
5.0
Plumbing, Drain Cleaning + 2 more
Yes, I recommend this pro
$3,000
Tim came and diagnosed the problem. We settled on a price and they did an excellent job repairing the problem. They had to chisel out a portion of the tile floor, dig out the collapsed clay drain tile and replace with new PVC connections. They then filled hole and replaced the cement sub floor and installed a completely new shower drain. This all took place in 1 afternoon. They worked quickly but keep the job site neat and clean. All aspects of the job were explained as Tim went about the repair. Very professional. We would definitely have them back and would highly recommend. Family run and operated. Honesty and integrity was very high. Thanks Tim!!

Kerry D.
Mar 2017
5.0
Plumbing
Yes, I recommend this pro
It went great Tim explained everything they did and what I can expect in the future. Will be calling them again for my plumbing needs

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Drains Inc. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 2:00 AM Sunday: Closed

Drains Inc. accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard

Yes, Drains Inc. offers free project estimates.

Yes, Drains Inc. offers eco-friendly accreditations.

Yes, Drains Inc. offers a 10% senior discount.

Yes, Drains Inc. offers emergency services.

Yes, Drains Inc. offers warranties.

Drains Inc. offers the following services: We service all sewer and drainage lines, main sewers, kitchen sink lines, bathroom drains, floor drains, laundry tub lines, window well drains, storm lines and all sump and ejector pumps. Call for free Estimate and Second Opinion!! Drains Incorporated 847-485-0031