"It went fantastic. Drain's Inc responded to my call and were at my residence in a very timely fashion.. They preceeded to rod and unclog the drain. It now looks like a cyclone of water decending down the drain. I would highly recommend Drain's Inc for you plumbing needs. They very were very informative(letting me know what the plan was in unclogging the drain), they were courteous and respectful of my k8tchen and property thanks for the awesome service, Drain's Inc"

"After the big spring rains, water began seeping into my basement at several locations. I could see tree roots encroaching on the sump pump and assumed that drain tile was clogged resulting in water pressure strong enough to seep through the joint between the foundation wall and the floor. Tim explained that tree roots should be killed off with copper sulfate and that seepage was likely the result of cracks in the foundation wall that are covered up by the drywall. He said a single leak can appear in multiple locations as it travels along the 2x4's anchored to the floor. We talked about how I could go about finding cracks. He showed me the machine he would use if I decided to have him clear out the drains and warned that the silt and debris may tear up my sump pump. His focus was on helping me understand what my options are, not selling me a service I may not need and for that I'm grateful. I will definitely call him back when the time comes."

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."

"All Affordable Plumbing was great to work with. They address my primary issue which was an issue with the plumbing in the basement. Secondly, I had mentioned to them that I will be doing a kitchen remodel project in the near future and that I will need to have the drain relocated. What they did was stage the area in prepapration for that project, so that there will be minimal work for when I start that project and have the sink in the new location. Lastly, they were very organized and professional with their work. Also, they left the area cleaner than what I presented to them"

"I've used Charlie before and always appreciate his skill. This was- thankfully--a minor issue. Pipes had frozen while I was away (how 'bout this winter, y'all?). Charlie came out right away, crawled into our dismal crawlspace, and within 15 minutes figured out where he needed to "perform surgery" to get at the frozen water main within the walls. Clean, quick, and professional.
What I like about Charlie is that he will do what is most efficient, but also recommend possible fixes and enhancements down the road if you choose to do them. No pressure, just good solid advice.
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"They were professional from the start. I was able to take pictures and email them to get a quote for the job I needed. They were a lot less expensive than other companies I called and more polite. We went with them and they came out the next day. They were fast, clean and polite. On the phone Steve answered all my questions and when Matt came he told me everything they did and answered all the rest of my questions. I will use them again, very trustworthy."

"The main reason we will stop using Reliance’s services: we were promised boiler drains that we never got. Boiler drains do not need washers which is why we wanted them. The job took four days. July 6th we wasted a whole day waiting for service. We called Reliance immediately because we have used their plumbing services for years. We were very disappointed with their service. A plumber was scheduled to come and install two cut offs and replace faucet washers. This plumber promised us two premium quarter turn boiler drains for hot and cold water feeds (we never did get these boiler drains). He recommended replacing the faucet. The plumber did not have all the parts, so we scheduled him to come back July 5th. July 5th the plumber we had spoken to called in sick. Another plumber was assigned to the work. This plumber did not seem to know what the previous plumber had estimated for the job. We showed the new plumber the work order. He went to work. After he had changed the faucets and installed the cut offs, we asked about the quarter turn boiler drains. He said they could not find the parts locally and we did not need them anyway. He recommended replacing the old cement tub. The drain could no longer be hooked up to the old tub. We sheduled him to come back July 6th. We requested the boiler drains again. July 6th. The plumber was scheduled to come between noon and 2:00 pm. The office manager called to say that the plumber could not get there until 2:00-4:00pm. We understand that sometimes rescheduling happens. However, around 4:15 the office manager called again. He wanted to reschedule for Monday. We had been waiting all day and this was the third day. We wanted a plumber to come. The office manager said OK he would send someone. The plumber who was supposed to come called us and said it was too late to come. Could we schedule for Monday. We almost called another plumbing company at this point. We scheduled for early Monday morning. Monday July 9th The plumber came early Monday morning on time. He did not bring the boiler drains. This time he said the boiler drains were to unusual to install and we didnt need them. He redid some of the copper piping because he was installing a new tub. The copper piping has some unusual twists because the new tub was a different size from the concert tub. The plumbing job was professionally done, but it took four days. We paid for broiler drains we never got."

"Very prompt, courteous, capable, and clean. They did a great job in a difficult task and cleaned up during and afterward. I highly recommend them for any plumbing work."

"Once they located the main drain line, they did a really job of clearing it out. However, they left the debris from the drain line in the front yard and left deep tracks in the front lawn from their equipment."

"Joe was great! He took a look at my drain leak, accessed the problem and fixed the leak. Completely happy with this service call!"