"It went fantastic. Drain's Inc responded to my call and were at my residence in a very timely fashion.. They preceeded to rod and unclog the drain. It now looks like a cyclone of water decending down the drain. I would highly recommend Drain's Inc for you plumbing needs. They very were very informative(letting me know what the plan was in unclogging the drain), they were courteous and respectful of my k8tchen and property thanks for the awesome service, Drain's Inc"

"After the big spring rains, water began seeping into my basement at several locations. I could see tree roots encroaching on the sump pump and assumed that drain tile was clogged resulting in water pressure strong enough to seep through the joint between the foundation wall and the floor. Tim explained that tree roots should be killed off with copper sulfate and that seepage was likely the result of cracks in the foundation wall that are covered up by the drywall. He said a single leak can appear in multiple locations as it travels along the 2x4's anchored to the floor. We talked about how I could go about finding cracks. He showed me the machine he would use if I decided to have him clear out the drains and warned that the silt and debris may tear up my sump pump. His focus was on helping me understand what my options are, not selling me a service I may not need and for that I'm grateful. I will definitely call him back when the time comes."

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."

"Ben did a great job. Quick service, cleaned up after himself. Thank you Ben!"

"The plumbing on the lower level of my place went haywire a couple of weeks ago and there was a smelly overflow of water coming out of the drain where my furnace and hot water heater drained condensation.  I called Charlie in a bit of a panic and left a message.  I waited a couple of hours and called back, and he picked up to let me know he was working on another job and would call me back.  Charlie called back around 9:30pm and told me that the issue is most likely related to my sump pump.  I told Charlie I had to leave for work at a certain time the next day so he said he could come over in the morning.  In the meanwhile, he told me not to run any water on the lower level.  
When Charlie came over, he checked the electrical connection first, which was fine, and eventually found out that the sump pump had died.  So right away, he ran out to grab a new one and came back quickly to begin replacing the pump.  When he tested the new sump pump, it still didn't work, and he ended up finding a clog in the pipes.  He fixed that issue right away.  Charlie finished right by the time I had to leave for work.  
Throughout the process, he took the time to explain what he was doing and gave me some tips along the way, which was much appreciated by this first time home buyer.  It was nice to experience someone so thorough and nice... Plus, Charlie gave me a good price on the services.  It's nice to know he's close by, too.  I'd give him a call again if I ran into any other plumbing issues.
"

"We called Reliance to help us remove old copper piping and cap-off the supply lines before we took down an old shower stall as part of a basement bathroom remodeling project. Reliance was our only call to a plumber simply based on prior good experience with them. 
George arrived within 30 minutes of our call, assessed the situation and gave us an estimate. During the assessment he gave us some advice for how and where to run the supply lines to the future brand-new shower unit.  Once agreed on all the work to be done, he moved ahead with the work. He was tidy, cleaned-up after the work was done, and went around to every fixture in the house to ensure all the air was out of the water lines, no leaks where the repairs were made, and took his tools outside and finished writing the bill.
Before we settled on payment, he checked his work again and made sure everything was good. He reminded me of the warranty on their work and offered to come back out if there were a problem.
My only complaint - and it's a small one - was the price, even with the A.L. 15% discount. It's been a while since I last hired a plumber, so I had a bit of sticker shock. However, the value, service, prompt response time, and professionalism I received made it all worth it. They have secured my business for the next plumbing-related call.
Thank you George."

"Andrey is easy to work with, knowledgeable and the service was on-time, at estimated cost, and performed cleanly and efficiently. The pipe work was flawless and the install neat and clean."

"They cleaned out catch basin, repaired it (one of the bricks fell out) and tuckpointed it. Also scoped my sewer line. My home was built in 1910. Able was very responsive and professional. Their competitors never even returned my phone calls. I’d definitely hire them again."

"Fast and highly efficient service. Joe cleared a clogged bathroom sink drain with air pressure ? zero mess and no pipes removed. Cool process. Well done!"

"Joe was great! He took a look at my drain leak, accessed the problem and fixed the leak. Completely happy with this service call!"