Ibbotson Heating & Air Conditioning Co
Ibbotson Heating & Air Conditioning Co
Ibbotson Heating & Air Conditioning Company, located in Arlington Heights, Illinois, is a family-owned and operated heating and cooling business that has served the Northwest Suburban Chicago for over 74 years. Founded in a small barn, located in Mt. Prospect, Illinois, by brothers Ralph and Arthur Ibbotson in 1946, Ibbotson Heating & Air Conditioning Company consisted of one employee and a Chevy station wagon. Second generation partners Ralph Ibbotson Jr., (Son of Ralph Sr.) and the late John R. Kelly (Son-In-Law of Art) took the company and grew it from a small operation to the most dependable and reliable heating and cooling company in the northwest suburbs of Chicago. Now Ibbotson Heating and Cooling is in its third generation With Ralph Ibbotson Jr., still a current owner along with partner Rich Okolita (Son-In-Law of John) and Rich's wife Jacqueline (daughter of John) who is installation/sales manager. Ralph’s son, Gregory is the NATE-certified service manager; son-in-law Brian is one of the NATE-certified salesman, daughter Joanna is the accountant, and daughter-in-law Kimberly is the service administrative assistant. Ibbotson Heating & Air Conditioning Company maintains a highly-trained staff of NATE-certified service technicians and is up-to-date on the latest high-efficient air conditioning and heating technologies. Ibbotson's goal is to provide high-quality service and installation. Ibbotson Heating & Air Conditioning Company is proud to be a Lennox Premier Dealer (Lennox’s highest dealer rating). We are also an authorized Carrier dealer providing our customers with many options for their home comfort needs. We pride ourselves in doing the job right.
"Requested an appointment for a quote for replacing a 20-year-old inherited system that was failing but limping along. Before the scheduled date, the system completely failed. Called Ibbotson, and they were able to move my appointment up to the following day. Rich was on time, thorough, and gave us a very good quote. He called to verify stock on the unit we needed, and was able to schedule a team for install the next day. Install team was on time and very professional. They took good care to make sure they didn't damage our house or floors. Advised on everything they were doing, and why it was important. Hauled everything away efficiently. No attempts to upsell to things we didn't request/need. Gave great advice on how to keep the system running smoothly for years. On the one very minor "damage" item (leaked a small amount of oil on driveway), they called my attention to it, cleaned it up with a drying compound, and advised on how to make it gone. They could have ignored this/hoped I wouldn't notice. Appreciate the professionalism. Could not have had a better experience. Great team effort between sales office, estimator, install crew."
Mike D on October 2021
Ibbotson Heating & Air Conditioning Company, located in Arlington Heights, Illinois, is a family-owned and operated heating and cooling business that has served the Northwest Suburban Chicago for over 74 years. Founded in a small barn, located in Mt. Prospect, Illinois, by brothers Ralph and Arthur Ibbotson in 1946, Ibbotson Heating & Air Conditioning Company consisted of one employee and a Chevy station wagon. Second generation partners Ralph Ibbotson Jr., (Son of Ralph Sr.) and the late John R. Kelly (Son-In-Law of Art) took the company and grew it from a small operation to the most dependable and reliable heating and cooling company in the northwest suburbs of Chicago. Now Ibbotson Heating and Cooling is in its third generation With Ralph Ibbotson Jr., still a current owner along with partner Rich Okolita (Son-In-Law of John) and Rich's wife Jacqueline (daughter of John) who is installation/sales manager. Ralph’s son, Gregory is the NATE-certified service manager; son-in-law Brian is one of the NATE-certified salesman, daughter Joanna is the accountant, and daughter-in-law Kimberly is the service administrative assistant. Ibbotson Heating & Air Conditioning Company maintains a highly-trained staff of NATE-certified service technicians and is up-to-date on the latest high-efficient air conditioning and heating technologies. Ibbotson's goal is to provide high-quality service and installation. Ibbotson Heating & Air Conditioning Company is proud to be a Lennox Premier Dealer (Lennox’s highest dealer rating). We are also an authorized Carrier dealer providing our customers with many options for their home comfort needs. We pride ourselves in doing the job right.
"Requested an appointment for a quote for replacing a 20-year-old inherited system that was failing but limping along. Before the scheduled date, the system completely failed. Called Ibbotson, and they were able to move my appointment up to the following day. Rich was on time, thorough, and gave us a very good quote. He called to verify stock on the unit we needed, and was able to schedule a team for install the next day. Install team was on time and very professional. They took good care to make sure they didn't damage our house or floors. Advised on everything they were doing, and why it was important. Hauled everything away efficiently. No attempts to upsell to things we didn't request/need. Gave great advice on how to keep the system running smoothly for years. On the one very minor "damage" item (leaked a small amount of oil on driveway), they called my attention to it, cleaned it up with a drying compound, and advised on how to make it gone. They could have ignored this/hoped I wouldn't notice. Appreciate the professionalism. Could not have had a better experience. Great team effort between sales office, estimator, install crew."
Mike D on October 2021
