Founded 2004 • With Angi since July 2010
Service Provider Response
The long and short of it though I am sorry that this customer was not satisfied with the outcome and we will strive to provide better service in the future. Simply put, we did a $35.00 Diag for this customer. We don't want to sale you components that you don't need and in this case the keyboard was still working. I apologize that we did not go the extra mile and actually disassemble the laptop, however unless we really need to we don't just take machines apart. I am sure we offered several different solutions and as the customer put in his notes he said he would just live with it and buy a new PC later on down the road. We only charged $35.00 just to cover our bench fee and that's it. It's not like we did a bunch of work and still didn't fix the problem. Anyway, as mentioned above the long and short of it though I am sorry that this customer was not satisfied with the outcome and we will strive to provide better service in the future.Angi Certified
When your P.C. , Tablet or Cell Phone has you stumped you need an American based tech team on speed dial: Call Now: 877-378-9258. Remote, online, and in home support from the good old USA. In need of a performance improving tune-up? Have a virus or spyware issue? We have you covered. Have questions about a program, your printer, importing photos, working with websites, working with your computer, or just needing advice on what to buy? My Computer Works membership gives you go to access to the IT support you need, a data-back up solution second to none, and training all in one place. Â
Angi Certified
Please call Mike at 480-580-9648. I opened Mike's Computer Repair (480-580-9648) in 1994 with the desire to provide honest, reliable and friendly computer services in Maricopa County and across the United States. I provide on-site computer repair at your home or office for any problems or upgrade issues you may be having. I am also able to use remote access software to control your computer and address problems without having to visit. Not sure what to do? Call 480-580-9648 and It will always be Mike that answers the phone! 480-580-9648 Â