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"Great customer service! Josh and his team (Kevin and Chris - installers) were great from the first phone call until the house cooled down! Professional staff, took every precaution to keep our house clean while they worked, cleaned up afterwards....very customer focused. They met every timeline they provided. The ladies in the office staff were super friendly. Of note, it took a few days before we could get system installed. They delivered and installed window units in the den and bedrooms to get us through the hot days. All i all, a great experience and we can't recommend going anywhere else."

"Professional team, fair quote and excellent installation. I would highly recommend them for home heat pump replacement."

"Unlike another provider whom I did not hire, arrived exactly on time for the site survey. Worksite in Spotslyvania, VA, and I live in Arnold, MD, so about a 2 hr drive for me. Had a firm proposal within 24 hours, install was scheduled that day. On install day, technician arrived exactly on time, following all COVID precautions. Work was completed in slightly less time than he projected. Quality of the work was first rate. Left the house and area surrounding the work - install new heat pump outdoor unit and indoor unit in attic - cleaner than when they started. All three technicians who worked the project were just terrific. Friendly, respectful of the property, very informative. They made sure I understood the improvements they'd made to the ancillary portions of the system (e.g. drain pan and condensate drains from the attic), and worked through the new thermostat details as well. Everyone I'm came in contact with from Advanced Environment Solutions was professional, responsive and were truly interested in making sure I got what I needed. There is one other reason why I would implicitly trust these folks. When the president of the company (John Smith) came out to do the estimate, he carefully explained the various levels of the systems that would match the house. He did NOT try to "upsell" me on a system that was more expensive than the property warranted. He carefully explained the technical benefits of proposed upgrades to the drain systems and the need to install a path from the attic entrance to the interior unit for safety (agreed immediately). I'm a licensed mechanical engineer, and his explanations were complete and accurate. In sum, a highly professional company, exacting standards of technical performance, they listen to their customers and their integrity is unmatched."

"Initially was called to check lack of cooling from system. They responded same day within a couple of hours. A leak was found in the condenser. We were given multiple options, all reasonably priced. Because of the age of the system and changes in the technology, we opted for a complete new system. They got the old system working at no cost so we would be comfortable in the heat before the new system arrived. They arrived as scheduled, removed the old system with no mess, surprisingly as it was an attic unit and had the new system in working in less than 8 hours. Everything was explained on operating the new unit, all aspects of the installation were first rate an the new system is working superbly."

"The Energy Wise team was great. The technicians arrived on time and explained everything very well. They were very respectful of our house and completely the work quickly. The owner Matt came out as well to make sure everything was in working order and even gave some advice that went above and beyond. Very positive experience."

"Anthony and his team were great! They were very responsive and solid in their work ethic and quality of service. The team worked within the guidelines of cleanliness using masks and foot coverings in order to ensure the safety of the customers and the works space. I recommend them for all of your Hvac and general renovation needs."

"Very well. Prompt courteous service. No surprises. Would definitely hire again!
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"ECR was the first to respond to our septic pump issue. Jeremy was conscientious and worked diligently in bitter 20* weather to get us up and running again. The price quote was a bit of sticker shock but quality parts were installed that have a 3 yr. warranty. I would definitely hire ECR and Jeremy again!"

"It went great. Every person I dealt with from this company was prompt, professional, personable, very careful with being neat like using drop clothes and feet protectors when necessary. I checked out reviews on this company before hiring them and they have top notch reviews. After the install (with which they showed up with 4 trucks and 5 installers) because we had 2 zones. Can't say enough good things about them. Would recommend them to anyone looking for an honest, hard working company who prides themselves on their work."

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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