
Serving Arlington, VA and surrounding areas
Approved
In business since 2005
Free estimates
Warranties offered
"WaterStone did a complete remodel of our smallish master bathroom (9' by 9'). They were responsible for all aspects of the project including design, permitting, materials and construction. We had an initial budgetary estimate of 30 to 35K for what we wanted. Other companies either told us the design we wanted (which required relocating plumbing and electrical) was either infeasible or way above our budgetary estimate. Jeff came in, listened to what we wanted and gave us design options that met our needs. After a couple of iterations, we settled on a design and Jeff provided an estimate from $32K to 38K depending on our material selections. He gave us a range of material allowances that were actually reasonable. Ultimately, the contract was executed for just under 38K - no overruns!. Jeff and Deanna helped us make the material selections while keeping us within budget (we went over some allowances and under others). We did not have to make any compromises on our vision for the bathroom. The project was finished in 8 weeks vice the proposed 5 to 6 weeks due mainly to a more difficult than expected demolition and the lead time for the shower glass. Jeff (owner), Deanna (designer), Jake (project manager) and Javier (on site project lead) were personable and easy to deal with. As usual with a project of this magnitude, there were a couple of hiccups along the way. The measure of a contractor is not the issues they have but how quickly and effectively they resolve the issues and WaterStone was topnotch in that regard. Problems were addressed and fixed right away. Two stories that demonstrate why we liked working with WaterStone so much: 1) we wanted quartz countertops but bathroom vanities usually require much less than a full slab. When their normal stone supplier would only quote a full slab which was way over our budget, WaterStone called several other suppliers and found one with a remnant that would meet our needs and would not break the budget; and 2) the glass supplier raised some issues about our proposed design for the shower glass and we started down the path of an alternate, much more expensive design. When Jeff heard, he came over immediately and talked us off the ledge about our concerns with the original design, ultimately saving us from a costly design change. WaterStone designed and built a bathroom that matched our vision for the price we were quoted. We've been using the bathroom for about 6 months now with no problems or issues. The workmanship from the crafts (plumbing, electrical, tile, glass) is superb. They respected our house and minimized any disruption (we slept in our master bedroom throughout the renovation). WaterStone is a gem."





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