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"If you want to hire a company that cares, this is the one. We needed to have a bath converted into a walk-in shower in our guest bathroom because of the accessibility issues. The original design looked great, but it would have taken a couple of months to get all the supplies. John and Travis realized that we had an urgent need and came back with a great design that used great materials and we didn't have to wait for so long. In a couple of weeks, we had a crew headed by Jesse that landed in our bathroom. They were great. Everything was done in a day and a half. The quality is superb! Every time I walk into the bathroom, I enjoy the look of it, plus we are happy with all the benefits of having a walk-in shower. One more thing I want you to know is that I really mean what I am saying in this review. When the owner of the company, not a hired salesman, is directly involved in projects, it makes a big difference. Plus, the price was more reasonable compared to "the big shower remodeling companies""

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"The installers are great I own hvac company for over 30years an I was taught when you do something do it right because your name on that job .I feel the installers did that I'm pickie but didn't have to worry about anything they were just as pickie as I'm on doing a great job"

"Alex Blaker and his team were referred to me by ADU small home sales person in Austin Tx. My project was creating additional barrier walls in a home for the PadSplit app. We had to add 3 electrical outlets, as well as connect a clothes washer that required all lines electrical and water to be ran. Alex was cordial, easy to work with and genuinely cares about the work and level of craftsmanship that goes into the project. You will meet Dario and others on his team who are incredibly polite, clean, and efficient. Project was completed in a little over a week. Budget: initial bid around $7800 + taxes, two owner approved add ons elevated the project around $600. (Plug relocation, and dryer vent routing) Payment was made in 3 payments over the life of the project. I like this as it lets you see the project be started first. Alex kept me in the loop every day and came over in person to inspect, and recommend updates to the job. Happy to work with Alex and his team and look forward to working with them on future projects!"

"Allan came out in November made sugestions took pictures, very impressed. Said it'd take some time. I contacted him in December he said was still real busy. Contacted him in January said he was starting the drawings, never heard from him again. I figured if they wanted my work they'd contact me. I guess my job was just too small."

"Hardworking, capable workers. Job was completed quickly and exceeded my expectations."

"We had to redo our driveway, remove excess concrete and add curbs (thanks, City of Austin). Tam and the whole Platinum Construction team was incredibly friendly and responsive, which is rare in our contracting experience. They did a fabulous job and I would 100% hire them again."

"No communication, no show and terrible customer service"