Keystone Brick & Stone Masonry

The quality of work was good and they were excellent.

Excellent, Mark was very professional,informative & friendly! Went above & beyond taking care of our job! Would highly recommend this business to others!

Weather was a problem....some patience required.

I selected Keystone based on reviews on Angie's list. Of three estimates I received, Keystone Masonry fell in the middle. The first mortar Mark Rabuck used on the wing wall was the wrong color so I had him redo it. He made a mess leaving mortar residue all over the brick and did the same when he repaired the chimney. I did not say anything because I assumed it would wash off. My mistake! Then, in May of 2015 (18 months later) the flowerbed started falling apart and I called and explained what the problem was. After a series of excuses on his failure to come out and look at my flowerbed, Mark Rabuck finally sent me an e-mail saying the warrantee was only one year and I would have to pay for any work he did. This was not stated anywhere on the paper work or between us personally. Being concerned about the quality of work, I sent my son up on the roof to check the chimney cap and find out he did not repour it as stated on the invoice but just filled in the problem areas with synthetic cement. At this point, I took Mark Rabuck and Keystone Masonry to small claims court in August and won judgment. Mark took me back to court and I won again on October 15. Mark Rabuck has yet to pay me the judgment amount and has not replied to two e-mails inquiring what he intents to do. I RECOMMEND THAT YOU DO NOT USE THIS COMPANY FOR ANY BRICK WORK!!! If you would like to see pictures of the job he did contact me at mrs_p50@hotmail.com and I will send you pictures.

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Very professional. Repaired my chimney. Got the job completed in less than two days. Very satisfied in every way.

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He was a No Show for 4 appointments that I made with him to give me an estimate on a brick chimney repair and front steps replacement.

Excellent workmanship. Great attention to detail. Took the time to do the job right. Had some weather delays and waiting on material etc.. but always called and kept us informed. Fixed some other issues with front door and tuck pointing back wall that was not on original bid. Very fair upcharge for the work and was upfront about cost before work performed.

Contractor was chronically late for all appointments by 2-3 hours. He stayed and worked well into the evening, even in the dark. I appreciate that he got it done eventually, but did not like having someone there till 9:30 at night. He did a good job on the concrete stairs - they look great. He left a mess in my basement when he repaired the front stoop. He also used a folding chair in my basement to stand on without asking - it is now a mess. For the wood railing on the back stoop, I specifically asked for a 4-5" space to be left under the bottom of the railing so I could sweep snow off in the winter. I also wanted the railing going down the stairs. At first, he did not want to do this (said something about code did not require it for the 3 steps going up) but it was part of the estimate that I approved. I asked him to fix the space under the railing and put on the railing for the stairs. He did come back and fix all to my satisfaction. Very nice guy, just not punctual or professional.

He was very responsive and professional and helpful, he explained what he was doing. He was very personable and I really appreciated his help The cost was very reasonable too. |I would recommend him to anyone.

It went extremely well.

Arrived and finished the same day. Finished job looks great.