"I had Maynor do my HVAC last week. Not only did I get the best price but the professionalism of this company and its representatives is second to none. Mike came out and did a very thorough explanation of my options. He clearly knew what he was talking about from experience. He knew what I needed for top notch comfort. The installers came in and were very professional. They showed up on time and made great use of time as to not hold me up longer than necessary. I love my new system and I can’t say enough positive things about these folks. They stand behind their work. You won’t be disappointed!"

"Trent with Air Experts was professional and explained everything clearly. I highly recommend him when you need a hvac technician."

"Tracy and Darren are excellent workmen for a great value. We had the best experience with Carolina Comfort Air Inc with these two workmen replaced our HVAC. Our response time was excellent and the job was completed within 24 hours. Tracy was very knowledgeable and teachable about our new HVAC. Definitely, would recommend them to others."

"Drake and Patrick did an awesome job servicing my HVAC on one of the hottest days on record. Prompt, professional and super kind. Recommend Parker and Company to anyone in need of repairs and/or maintenance."

"Prompt, friendly service at a reasonable price. I would trust Woody to take care of any of my future HVAC needs and give my highest recommendation."

"Craig was knowledgeable, on-time, diagnosed the problem, explained my options and resolved the AC issue in a timely manner. We spoke for a few minutes after the work was completed and I found him to be a very kind and sincere person. I definitely recommend him and will call him in the future for HVAC maintenance."

"

Let me first start off by saying that I am a young, single woman who moved into her first home less than a year ago. That will hopefully give you some context for the extent of my knowledge when it comes to HVAC units. As with anything, I am always extremely worried about being taken advantage of because of my age and lack of experience.  I called Cape Fear after the first company I contacted recommended that I replace the entire system because it was extremely low on Freon, which caused the motor to over heat, which broke the blower and the compressor (According to him). He told me that I could fix it but it would cost $1000 in Freon, $2200 for a new compressor, $1200 for a new motor, and $700 for a new blower.

I won't say who this provider was, but let's just say they are the only ones in the area with 3k plus reviews. Anyway...

I was a little skeptical with his explanation for what went wrong and intuition told me something was off, so I called for a second opinion. I wasn't impressed with Cape Fear's after hours calling service. The woman was extremely rude to me and I almost didn't use them because of that. However, the woman who called me the next day was extremely friendly, so I decided to give them a chance. I'm so glad I did. They were able to send someone out that day!  

 I wasn't about to drop 6k lightly. Stephen Rardon came out to my property and showed up 30 minutes early (He called first to make sure this was okay). He was EXTREMELY pleasant through out our entire interation. I could immediately tell he was being honest with me. Stephen didn't know that I had someone else on the property, so his diagnosis was completely independent of that. He determined that the only thing wrong with  my HVAC, aside from it being 21 years old, was that the motor had gone bad, which stopped the blower from working. He told me that he could replace the motor for $500ish and clean it for $50 and that I should be able to get another year or two out of it. He told me absolutely no Freon was needed and that the blower and the compressor were all working fine.

Stephen had the motor on hand, so he replaced it then and there. After a few hours, my HVAC was back up and running. Stephen came in and walked me through the results of the testing he did and advised me that one part may need to be changed in the future, but that everything was working for now. He didn't try to upsell me or use scare tactics to get me to buy anything I didn't need. He provided suggestions of when I should have him back out to look at the unit before the winter and what to expect for replacement in the future.

I wish more companies would realize that being honest not only gets you the immediate business, but it secures future business was well. Cape Fear has a lifetime customer as long as they continue to employ technicians like Stephen.

"

"Mohsen P was very efficient. Appreciate the ability to have no contact service on HVAC,"

"Raymond was on-time, diagnosed my issue with my gas pack within a few minutes, got the part and had my heat back on within 2 hours. Fairly priced, professional, I will definitely contact this company again for any HVAC needs."

"This company kicked ARS behind 100 times!!! The owner was extremely knowleadgeable and she was very trust worthy during our initial phone conversation. Made us feel comfortable and sent their sales rep Omar right away even after hours. Omar worked with us and we got an amazing unit for an amazing price. I am a former Marine and this company went above and beyond to take care of a Veteran an his family. The two technicians Jake and Byron were extremely professional, kept everything covered and clean and the installation done was a master piece. Extremely happy with the service and we highly recommend this company if you have any HVAC problems with your current unit. Anthony Delgado"