Best heating and air conditioning pros near Erwin, NC

"M and E HVAC provided good quality service. Very knowledgeable about HVAC and even presented a lot of helpful maintenance tips to keep my unit working efficiently and effectively. I would definitely recommend for others. The communication was amazing and the work was great."

"Ducts were cleaned as we contracted for. When they finished the HVAC ducts they said they would do the dryer vent as a complimentary service. I told them I had recently cleaned it and they would probably not get much lint out of the vent. I was amazed at all they got out and it was at no additional charge."

"Honest and professional. Great customer service. Very reasonable prices. Would gladly hire again. Highly recommended for anyone needing HVAC service."

"Tracy and Darren are excellent workmen for a great value. We had the best experience with Carolina Comfort Air Inc with these two workmen replaced our HVAC. Our response time was excellent and the job was completed within 24 hours. Tracy was very knowledgeable and teachable about our new HVAC. Definitely, would recommend them to others."

"Craig was knowledgeable, on-time, diagnosed the problem, explained my options and resolved the AC issue in a timely manner. We spoke for a few minutes after the work was completed and I found him to be a very kind and sincere person. I definitely recommend him and will call him in the future for HVAC maintenance."

"Josh and Mike are the team you want to make your AIr Conditioner System back to like you just purchased a brand new one My wife and family are not on my back complaining about how hot it is in the house Thank You very much guys You will always have happy customers"

"Luckily, I had invested some time researching Angie’s list. Naturally, I was looking for the top performing companies and for loads of happy A’s. That’s how I found Cape Fear! My service tech, BTW, was sharp and very professional. I enjoyed doing business with the whole Raleigh Cape Fear team, as it turned out. I'm buying a home in a golf course community across town, as I write this review. The Sellers at that property are working with me to resolve some, hopefully, small issues with their HVAC units (so that this sale will run smoothly). Though, I just researching their HVAC provider’s (1.5 stars … gulp!) rating --and his one page "pricey" report. Looked like very hefty charges (to the Sellers) for what is listed as a “quick fix". I am sure I will want to do my own system inspection, now. And, Cape Fear can give me that peace of mind."

"Very satisfied with the outcome. The house was not occupied while this work was being done, so I was not present during much of the work to observe the installation of system & ductwork, but it worked beautifully once we moved in and began to use it, a turnkey experience. Twice since then we've had questions (e.g., Can we move the ductwork in one part of the attic to accommodate new attic stairs?), and both times they were very responsive and came out at no charge to me, despite the fact that the work was done over a year ago. I've interacted with both Mike (the owner) and with one of his technicians, and have been very satisfied with the level of customer care I've received. I will use them in the future for our heating & A/C needs.
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"We donâ t trust repair people, until now! Emerson's dedication to his work, technical expertise, and commitment to customer satisfaction make him an exceptional choice for any HVAC and indoor air quality needs. We had the privilege of working with Emerson, and his performance has exceeded our expectations. He possesses a deep understanding of HVAC systems and is proficient in diagnosing and resolving a wide range of issues, whether it's repairing a malfunctioning air conditioner on a scorching summer day or ensuring optimal indoor air quality for a family's comfort and health. He was able to troubleshoot where our leak was based from job experience and was able to do it over the phone. That is impressive! Emerson's preventative maintenance services are second to none. His meticulous approach ensured that our HVAC systems operate at peak efficiency, saving homeowners money on energy bills and preventing costly breakdowns. He conducts thorough inspections, identifies potential problems early, and provides proactive solutions, demonstrating his commitment to long-term customer satisfaction. In addition to his technical skills, Emerson is a true professional in every sense of the word. He is punctual, reliable, and communicates effectively with clients, is great at explaining complex issues in a clear and understandable manner. Emerson's dedication to customer service is evident in his willingness to go the extra mile to ensure that clients are fully satisfied with his work. Whether it's repairing an air conditioning unit, optimizing heat pumps, improving indoor air quality, or handling complex ductwork and ventilation projects, Emerson Thompson consistently delivers top-notch results. His passion for his work, combined with his technical proficiency, makes him an invaluable asset to any homeowner or business seeking HVAC and indoor air quality solutions. We wholeheartedly recommend Emerson Thompson for any HVAC-related projects, knowing that he will provide the highest level of service and expertise. You can trust him to deliver outstanding results and exceed your expectations."

"Mohsen P was very efficient. Appreciate the ability to have no contact service on HVAC,"